Toronto Capsule Hotels

The hotel was in an excellent location withing walking distance to the City Hall, Eaton Center and other attractions. The Deluxe room had great views of the surrounding buildings. The room needed bit of cleaning which was promptly addressed. The a-la-cart breakfast included in the room rate was very good.

Upon entering the room, I was greeted by a personalized welcome message on the TV, which was a lovely and thoughtful touch. The room was quiet, and breakfast was available for an extended period. Plus, having 24-hour coffee and hot water downstairs was a great convenience. I'll definitely choose this hotel again for my next business trip.

The Shanghai auntie at the front desk was so kind and let us check in early. The service was incredibly attentive, and the breakfast was absolutely delicious. The restaurant service was fantastic, especially the bacon and potato hash. The hotel is located right in the heart of Toronto, making it easy to walk to all the popular attractions. Plus, there's a big supermarket on either side of the hotel.

We had 1 night and enjoyed our stay at the hotel. It had convenient location near the airport, not busy roads. There is a park close to hotel, so you can go for a walk, play disc golf or golf. Everything was clean in the region, comfortable bed, pillows. Big thanks for the coffee machine in the lobby, delicious fresh coffee! Breakfast was good, they had beans which tasted good. I would definitely recommend this hotel!

Near to the Pearson International Airport, very convenient as a stop over. Besides the room with double bed is spacious. A comfortable experience well worth the price.

The hotel itself was quite nice with a very convenient location for airport travelers. Although directly on the Pearson Airport landing runway flightpath, I found the constant planes flying VERY low overhead to be quite relaxing, though the window did rattle and shake sometimes. Unfortunately the pool was VERY cold and the hot tub was lukewarm with barely perceivable jets. The restaurant food was mediocre at best, but for airport travelers a very convenient stay.

I was more disappointed than I expected. There's no separation for men and women; it's all one space divided into small cubicles with beds. Even the doors are just curtains, so there's a lack of security. And of course, it's not soundproof. If this is what a capsule hotel is like, I'd rather go to a hostel.

While the hotel is perfectly situated, is clean and has all the amenities, it's as busy as an airport check in. It opens to the street from 3 sides making navigating the lobby quite intense. There are people everywhere. My room which was tidy and clean was very very cold. I had to run the fan coil at 90 F for hours to get warm. Room TV channels are limited and the TV didn't allow adding your own apps or screen sharing. Overnight parking fees are expensive even at the discounted rate. 655 Bay St parking is cheaper and easier to navigate. The self service check in worked really well allowing me to skip the huge check in queue but it made the entire hotel experience impersonal.

My daughter and I stayed in a 2 queen bed suite. The floors were dirty. There was a lot of dust, 3 socks and a pair of tweezers under one of the beds. The bed skirts were filthy dirty. Luckily the other bedding seemed Clean. The space itself was great as were the furnishings. We received a small number of towels (one hand towel, one face cloth and two bath towels) and there were no glasses, mugs or cutlery in the suite.The cupboards were quite bare- one kettle, 2 plates and one pot . The location was ideal for us- but we felt we overplayed for what we were provided.

I chose it for the free airport shuttle which runs every 30 mins. The hotel service was very good and I was texted twice during my 2 night stay to ask if all was well. Parking is not free as is the case with all the chain hotels near Pearson airport. The room was spotless and had everything needed. There is construction at the moment so only one entry door in use which was miles away from the room and was not marked with signage outside. When I noted that in my text response, it was immediately dealt with. I was made a member of their customer rewards program without asking and I would stay there again.