Extended Stay America Suites - Orange County - Anaheim Convention Center Reviews

Good value for money. For family, it has really a decent size room. Check in was easy. Brittany and Julie were helpful. Location wise was great. Quiet and off the main street. Restaurants were just 5 minutes walk away.

Great location, close to Disneyland and different restaurants. There is free parking! There was grab and go breakfast provided. The front desk staff was very nice.

Budget hotel

Hotel is old and they do not service the rooms for "security reasons" therefore if you want clean towels every day and the bed made, go somewhere else. Obviously, they are very ECO-friendly because they don't change the linens or clean the rooms! I only stayed here as a last resort (pun intended) as I was attending a trade show at Anaheim Conv Ctr, it was a 15 min walk to ACC, and all the other hotels in the area were either booked or asking $750/night. Paid $350/night for a room that was worth about $75/night at best. Their free "breakfast" is weak coffee out of an urn and pre-packaged muffins in cellophane. The hotel was also very dirty and the wall could use a coat of paint. My room phone was dead so I had to call the front office using my cellphone! This hotel is tolerable for a few nights, but I would only stay here if you can't find anything else.

I say about 3 stars because when I hear free breakfast I dont think just cofee and a tiny muffin. I feel like even for the price being less than other hotels, it wasnt worth it to say free breakfast. The shower didn't get hot until I was almost done with it, it took 10 minutes to get the sink to warm up as well. Also the shower was peeling. There was some hair in the shower as well. The bed was okay. Otherwise I really enjoyed the stay!

Upon arrival, the check-in staff seemed confused about what rooms they had available. The room had flooring that was separating from the sub-floor resulting bubbles in the floor. The hair dryer mounting was dangling from the wall. The iron did not work. Then promised to replace the iron but never did. The room was dirty and had whiskers on the bathroom sink. When the cleanliness was complained about, the response was, "We're short housekeeping staff." The so-called breakfast is an individually wrapped muffin and coffee. The television is very small. There were bags of garbage in front of three or four rooms every time I entered or left the building. There was garbage (half-full cartons of milk) sitting at the rear entrance that was never picked up for the three days we stayed.

Bath was peeling, floor was sticky, food was left in microwave, rarely was there anyone up front to help. Their breakfast had no granola bars like they said they had & they didn't come to front whem bell was rang. Tables & counter tops were dirty. We left something & now they refuse to take my call. Skip this place & go elsewhere

The hotel is very dated! The staff were never available. The breakfast in the lobby were just moffins and bars and they were very old and gave me stomach issues.

My stay was ok had kids running up and down above me the floor toy room was not mopped. Overall the front desk clerks where friendly and helpful

I would give this hotel a one star rating but I understand that you get what you pay for. Overall the room was not very clean. There was hair randomly found everywhere, a clogged tub drain that had things floating out of the drain, the knobs for the stove were purely display and did not work (but in fact detached), the fridge was beyond rusty, and the room had an odd odor most likely coming from the AC. The only redeemable quality of the room was that the sheets and pillow cases were relatively clean. If you’re looking for a cheaper hotel to stay at around Disneyland you’d be better off looking at other hotels in the same price range.

No cookware available, no room service during the 4 day stay Only 2 towels available for a suite.Refrigerator was not working properly. Paid and booked for a 2 queens suite and got 2 full beds instead. Asked for a ice bucket got a trash bag.

Our room ac/heater wasn't working. Water heater wasn't working and shower was clogged. Informed the manager and said they could try to give us extra free night or refund since they're fully booked and can't switch us to another room but never heard back.

We checked into the hotel at midnight the guy at the front desk. He was really nice and helpful. We get up to our room and the floor was sticky like you can see my shoe prints in the floor from the stickiness on one side of the bed there was a dead bug but the beds were made there was fresh towels, but that bathroom sink wasn’t wiped down. There was hair on the sinks, some type of yellow sticky stuff on the side of the Fossett, the Fossett wasn’t wiped down. There was toothpaste residue all over it. There was like pink stuff on the counters. And a soap bar opened. We opened the cupboards in the kitchen area, and there were still food in there from previous people, we ended up getting our money back in the morning. The front Dess lady that was there was really helpful and nice. She refunded us for the rest of our stay and we find a new hotel. I stayed an extended stays before so I thought this would be OK as well. We talk to some people in the lobby the next morning and they said that their room was fine. It was all clean and nothing like that so I guess we just got a bad room.

We Asked to use kitchen utensils, was told unable to UNLESS we stayed more than one night .I saw nothing specifying you had to book more than one night In order to use kitchen utensils .No tea nor coffee at night either too was part of (Included) 24 hrs . Both were Advertised as part of amenities during stay .everything else good .unable to find maybe a box for keycards for express checkout .