The Bath Priory - A Relais & Chateaux Hotel Reviews

There are many places and things in the world that we have not touched. As long as you take the first step, every trip is worth it

The environment is good and the room is big enough. But knowing that there are four of us, there are only three beds, which is a bit inconvenient. The service is not good. When eating, you can hear all kinds of noises from the waiters, which is annoying. The plates fell on the floor twice. If there were no local guests next to me, I would have been too sensitive to think that they were showing off to our family. It is a pity that the service of such a good hotel is not as good as the hotel.

Beautiful environment, delicious food, appropriate quantity, thoughtful and meticulous service

Excellent service, beautiful environment and good hygiene

The service is very good, the environment is comfortable and the scenery is pleasant, and the food is good. The only drawback is that the wooden floor is a bit noisy. If people upstairs move around, it will affect the rest of the people downstairs.

The suite we booked was upgraded to a family suite. It's a very British country hotel. I didn't expect its restaurant to be awarded three stars by Rossete. No wonder the breakfast is better than the Savoy Hotel in London. We had dinner once and it was surprisingly good, and the bread was unique. The hotel's garden is also a natural English-style garden, with a little messy feel that took a lot of effort to create. In addition, the cookies delivered every day are so delicious that they become my thoughts every day.

Satisfied, the environment is great

I want to live here. All of the team are just incredible. The hotel exceeded my expectations at every turn. Afternoon Tea was delicious and the setting is so picturesque. The bed was the softest most comfortable hotel bed I have ever slept in. The Spa area is small and fabulous with access to the outdoor heated pool. The building and gardens are stunning but I think it is the people that make the place. I can't wait to come back. A perfect country retreat.

Our stay was absolutely incredible and unforgettable. I proposed to my partner during our time here, and after letting the staff know in advance, they went above and beyond to make it truly special. The experience at the Spa was wonderful, and dinner at the restaurant was exquisite. They brought out a few complimentary tasters from the chef throughout the meal, which ended up being one of the best dining experiences we’ve ever had. It was such a magical time, and we’re already talking about coming back for future anniversaries.

The staff were absolutely fantastic all the way through booking, arrival & departure. The hotel is a perfect spot within walking distance from the city centre but feels like it’s own oasis away from the city. I couldn’t fault a thing! They made our babymoon so very special. Thank you!

We stayed on a quiet Monday and Tuesday in a wet October, using the hotel as a base for trips nearby, outside Bath. The first pleasant surprise was being upgraded on arrival. They didn't have to do that, but it was a great start! The main restaurant only operates from Wed-Sat but that was OK with us as we're not big eaters and National Trust cream teas fuelled our afternoons. The food in smaller restaurant - the Pantry - was tasty and well presented and the service cheerful and efficient. On our second day they even brought us (proper!) tea and scones after the “official” tea hours had just ended, all done with a smile. As highlighted elsewhere, the breakfast is plentiful with a good choice and good quality ingredients. The hotel has magnificent gardens but we didn't get to see them - another excuse to return in the spring! We also didn’t use the spa, so no comment there. Our room had a very comfortable Vi-Spring bed with all the expected amenities. The wi-fi was fast and reliable throughout the hotel. The TV is an old Samsung with no internet connection, so we didn't bother with it. I noticed there was no air-conditioning, which might be an issue in a heatwave, but there was a huge bladeless Dyson fan. As it was, the temperature was perfect. The bathroom is grand. There are 2 showers: one is detachable and part of the bath plumbing, useful for rinsing hair in a bath; the other is a dinner-plate sized fixed head which gives a wonderful wake-up in the morning, although you have to step into the bath to use it and the screen is not quite wide enough to prevent a fairly wet floor afterwards. Toiletries are L’Occitane – very nice, with real bars of soap, not nailed-down bottles. Our room overlooked the front parking and although the road had little traffic, the noise was noticeable but not intrusive. If I had to change one thing about the room I would add USB charging points. There are none, so bring your own adaptors. The hotel is in a great location, next to the Bath botanical gardens but the best thing about it is the staff. On the strength of our experience we booked another Brownsword hotel for our fifth night, but sadly one great hotel does not make a great chain. That’s another story...

Need a hard look at the wine list and serving ( champagne had lost its bubbles for example) and be careful of the administration and payment ( I was charged twice and fortunately noticed - no apology offered)

My wife and I visited for afternoon tea as part of a birthday celebration. The location was lovely, full of character and as it was a dry day weatherwise, we sat in a large reception room to the rear of the building with the doors open to some well kept gardens. We selected our tea for the first sitting and waited for the food. The selection of cakes and sandwiches were delightful, and we washed them down with a celebratory glass of champagne. For our next selection we switched to coffee with cakes, which made the chocolate one all the tastier. We didn’t manage to finish all the cakes so asked the staff to box them up, the young lady asked if we would like the cream and jam scones boxed as well - an extra treat for later. All in all, a pleasant venue full of history, nice helpful staff and the food and drink exceeded expectation.

Overall, the team/staff were very kind and pleasant, but I would not stay here for the pricing they list. 500-600£ a night is not what these rooms are worth. They're about 200£ a night rooms, if that. They don't look at all like the photos online, they are significantly outdated, and you can find a lot nicer rooms elsewhere in Bath for a LOT less. The only plus here is the breakfast, which was very good. But spending 600 a night for breakfast, makes no sense. Also, the staff in their spa are super rude. Their kids swimming starts at 9:30am, and we asked to enter early at 9:10am because there wasn't anyone in the pool, but the staff made us wait. They said there was a member using the facilities but there wasn't, we could see through the glass wall... no one in the pool, and even if there was a member somewhere in the locker room - they probably didn't pay the close to 1000£ we paid for our total stay for their entire year membership. I would stay elsewhere unless they upgrade their rooms, and really teach staff in the Spa to be kinder. Its a very basic hotel compared to what they market online. If you want a really lux stay in a beautiful manor like place, go to thornbury Castle - its the proper version of this hotel, for the same price, but you get way more luxury for your money.