Grand Metropark Hotel Beijing

Grand Metropark Hotel Beijing Reviews

Grand Metropark Hotel Beijing

No.2 North 3rd Ring East Road, Beijing, ChinaView Hotel Details
Grand Metropark Hotel Beijing
Grand Metropark Hotel BeijingGrand Metropark Hotel BeijingGrand Metropark Hotel Beijing
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1 night

Grand Metropark Hotel Beijing Guest Reviews

4.7/5
Amazing
4909 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(4909)
Positive reviews(4789)
Reviews with photos/video(501)
Easy to get around(340)
Friendly front desk staff(327)
Large rooms(219)
Delicious breakfast(166)
Perfect for business trips(133)
Close to airport(71)
Luxurious(65)
Loved the night views(46)
Negative reviews(120)
Guest User
Standard Double Room
Checked in Apr 2024
Solo travelers
20 Reviews
2.2/5
Posted on Apr 14, 2024
The gym is very hot and humid and the water bottle costs you extra 4 RMB (other hotels offer free drinks). THE AIR CONDITIONING IS NOT WORKING AND THE ROOM TEMPERATURE WAS 33 DEGREE => I COULD NOT SLEEP 1 MINUTE OF THE NIGHT! I am totally disappointed here!!
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Anonymous User
Standard Double Room
Checked in Feb 2024
Family
173 Reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
Good CS service,yummy food,near the shopping center,will come again next time
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
MacStateofMind
Standard Double Room
Checked in Nov 2023
Business travelers
11 Reviews
4.2/5
Very Good
Posted on Dec 3, 2023
Very nice hotel. Staff was very helpful and polite, though was offered an upgrade like many of the other reviewers I've seen (but not a negative). Pool is very small and a bit of a mess, it is open to the community and the locker room is a bit rundown and it was too crowded to enjoy during my entire stay. The rooms are very nice and clean and the lobby and communal spaces are very nice. 24hr room service is a big plus. The layout of the lobby on the 3rd floor without direct elevator access to the 1st floor is annoying. All deliveries have to be met at the 1st floor and that requires going all the way through the lobby on the 3rd floor and either taking another elevator or two flights of escalators to receive.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We will keep doing the right things and keep moving on improving guests' experience. We take the feedback you mentioned very seriously especially. During you stay in hotel, if you have any problem, our staff will willing to help you. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Guest User
Standard Double Room
Checked in Jan 2024
Business travelers
2 Reviews
4.0/5
Very Good
Posted on Mar 22, 2024
The room was very clean and comfortable bed. However, the location is not the best.
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Tan
Standard Double Room
Checked in Dec 2023
Couples
4 Reviews
4.5/5
Great
Posted on Jan 21, 2024
Hotel is great, there’s a lot of tv programs, movies for selection. Recommended for the price!
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Standard Room (2 beds)
Checked in Dec 2023
Business travelers
15 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2024
Great place to stay at for business and travel purpose. Staff is very polite and helpful
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Ob
Deluxe Double Room
Checked in Apr 2023
Couples
3 Reviews
4.7/5
Amazing
Posted on May 2, 2023
Enjoyed my self so much here that I could do it all over again. I only had one problem when we had the dinner and breakfast, the restaurant staff were confused about charging our bill to our room and tried to make us pay. I was asking what was the point of us depositing the money to our room if we cannot use it. But besides that incident everything else was pleasant. Especially the lady at reception, Una. Her energy and how she treated us was amazing during check in and check out and even asked us about our stay. I would definitely come back whenever I return to Beijing. Though I complained about the restaurant (which was two ladies, one who worked at the entrance and this other one) there was also this other lady that was so helpful and even though her English was not good, took the effort to use her phone to translate in order to help us. I wish I remembered her name so that I can mention it here. And the food was also so delicious I would give 7.5/10. We unfortunately didn't get the chance to try out other facilities like the pool, spa and gym and we wish we had the time to but when we do return, we will try the pool and gym and also the spa.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Ahluwalia
Standard Room (2 beds)
Checked in Apr 2024
Business travelers
6 Reviews
3.2/5
Posted on Apr 27, 2024
I came to attend exhibition so location was okay .
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We will keep doing the right things and keep moving on improving guests' experience. We take the feedback you mentioned very seriously especially. During you stay in hotel, if you have any problem, our staff will willing to help you. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Guest User
Standard Room (2 beds)
Checked in Oct 2023
Business travelers
1 Reviews
4.0/5
Very Good
Posted on Oct 14, 2023
Not far from the metro and the train to the airport. Service was ok, but not very special. View from the room was nice. There were Some sounds from outside (sounds like continuous violín Music). no big complaints, but not much that made it special for me. Having said that, the housekeeping personel was very kind. 5 ***** for them
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
ck_777
Deluxe Twin Room
Checked in Apr 2024
Business travelers
44 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
EXECELLENT HOTEL WITH NEAR BY EVERYTHING
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Deluxe Family Room
Checked in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
Service and meals was perfect
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Eddietsangkl
Standard Room (2 beds)
Checked in Mar 2024
Business travelers
1 Reviews
3.7/5
Posted on Mar 27, 2024
Great location for exhibition
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Tanvir
Standard Double Room
Checked in Apr 2023
Business travelers
8 Reviews
4.5/5
Great
Posted on May 5, 2023
Perfect location, clean rooms and western plus Chinese breakfast. This is my second time to stay here the price is also reasonable
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Deluxe Double Room
Checked in Aug 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 19, 2023
I needed to go to the embassy and met a friend. Very enjoyable
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Alper
Deluxe Double Room
Checked in Nov 2023
Solo travelers
4 Reviews
4.5/5
Great
Posted on Nov 23, 2023
A little overpriced but a nice enough hotel.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!