Ghotel Hotel & Living Bochum Reviews
Ghotel Hotel & Living Bochum
Alleestraße 140, Bochum, GermanyView Hotel Details
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1 night
Ghotel Hotel & Living Bochum Guest Reviews
4.2/5
Very Good
45 Reviews
Verified reviewsLocation4.1
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(45)
Positive reviews(44)
Reviews with photos/video(1)
Negative reviews(1)
Kalasike10
Business Twin Room
Checked in Apr 2024
Business travelers
3 Reviews
Posted on Apr 19, 2024
Self-service check-in is a bit silly
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Guest User
Business Double Room
Checked in Dec 2022
Booked for others
3 Reviews
Great
Posted on Dec 31, 2022
Very nice staff. Breakfast buffet sufficient, varied and tasty. Bar still has great service and nibbles possible even late in the evening. Room was clean, nicely furnished and large. Highly recommended all around!
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Kenneth (Chokdee) CHUA
Business Double Room
Checked in Apr 2024
Business travelers
19 Reviews
Posted on May 22, 2024
就很一般的德國商務酒店。沒啥好挑剔的
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Rayneatsz
Business Double Room
Checked in May 2023
1 Reviews
Outstanding
Posted on Jul 5, 2023
#好評#對防治蚊蟲措施，位置，交通方便程度，隔音滿意
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Graham
Checked in Sep 2023
Business travelers
Outstanding
Posted on Sep 22, 2023
The hotel is a little way from the town centre but is walkable. there is a local tram service directly in front of the hotel for moving around the town. It is a modern hotel with efficient self check-in, clean rooms with nice touch like the free bottle of water included and the staff were friendly and helpful.
Would I stay here again for my business trip, yes I really would.
Gad Haim
Checked in Sep 2023
Business travelers
Outstanding
Posted on Sep 20, 2023
stay was very good, nice and clean new facility.
good breakfast and free charging for our EV car.
On the negative side, we have our check-in process very complicated as we were told to do it with their computerized reception software I must say that entering the hotel after 14 hours on the road you really would like to have human assistance and smile…
Mohsin K
Checked in Aug 2023
Family
Posted on Aug 22, 2023
By the worst hotel experience I have had in a long time. We checked in on 21st having driven from the UK with 5 children to attend a funeral. The overnight receptionist was extremely unhelpful. Refused to assist with any of the check in process, until the system failed 4/5 times and he had not choice in order to remove the crying babies from the reception area. The bedding has a wet/damp smell. We then left again the next day and were not advised of the parking process or the need to reserve parking. When attempting to gain access to drop the children off, we were met with resistence again by the same overnight receptionist who laughed in our faces as he saw us struggle with the kids. I would go as far as saying he has a problem with people of ethnic minority - if your skin colour is not Caucasian - don’t book this hotel. To their credit, the day time staff were helpful, but not enough to make this anywhere near a pleasant experience. Avoid - there are other hotels who know how to treat families and children with care.
Response from Property: Dear mohsink733, We're deeply sorry to hear about your negative experience at our hotel. Your feedback is truly concerning and does not reflect the level of service and care we aim to provide to all our guests, regardless of their background or circumstances. We apologize for the unhelpful attitude of the overnight receptionist and any inconvenience caused during the check-in process. Additionally, we regret any discomfort caused by the bedding conditions. This falls far short of the standards we strive to maintain. We take all feedback seriously and will investigate this matter thoroughly to ensure that appropriate action is taken. Discrimination of any kind is unacceptable and goes against our values as a hotel. We appreciate your acknowledgment of the efforts of our daytime staff, but we understand that this does not excuse the overall negative experience you had. Please know that we will work diligently to address these issues and improve our service to ensure that all our guests feel welcomed and valued. We apologize once again and hope that you will consider giving us another chance to provide you with a much better experience in the future. With kind regards Your Team from GHOTEL hotel & living Bochum
Guest User
Checked in Dec 2022
Business travelers
0 Reviews
Very Good
Posted on Dec 3, 2022
I stayed here for 4 nights as part of a business trip. The check in process was smooth and the team were very welcoming. There were some gingerbread biscuits on offer throughout the day which was a nice treat. I had a room on the 2nd floor close to the fitness centre. The room was clean, modern and functional. The bathroom was spacious with a hair dryer and a plug for shavers / electric toothbrushes. The room was a bit cold and AC / Heating unit didn’t see to work as expected. I The downside was the shower with a half glass partition and a relatively flat floor, This meant that when showering, the water would run off into the bathroom. I had to use the towels provided to clean up after every shower. Breakfast was pleasant with a selection of warm and cold options, various bread and spread options. Juice, water and coffee was readily available. The staff in the restaurant were very good. There is a conference and business centre here located on the first floor. The hotel also offers parking onsite.
6/10
Response from Property: Dear Mr. KaoZar, Thank you very much for sharing your opinion about your stay at our GHOTEL hotel & living Bochum which has been gratefully received. Your time and your opinion are very much appreciated. We are glad to hear that you have enjoyed your stay as well as our breakfast. I´m sorry to hear that you had some problems to regulate the temperature in your room. We have forwarded your complaints to our facility manager and he will check the temperature as well the shower in the room. We are sorry for the inconveniences you had with us, but we are happy to hear also your positive comments to our staff. We are looking forward to your next visit. Until then, we wish you all the best! With kind regards Your GHOTEL hotel & living Bochum Team
Fiona
Checked in Feb 2023
Other
Outstanding
Posted on Feb 14, 2023
The rooms are spacious, clean and reasonably priced. The shower is powerful which is an important feature when booking a hotel.
The staff are very friendly especially Jess and Antonio at the bar. The hotel is close to all amenities, shops, banks and restaurants.
The breakfast is great as well. Not a fan of the coffee but that's me. Looking forward to our next visit in December 2023. You will not be disappointed if you choose to stay here.
Laure
Checked in Dec 2022
Other
Very Good
Posted on Dec 14, 2022
Great place to stay, very clean rooms, comfortable beds and good breakfast. People are friendly even if the guy who did our check-in seemed to know nothing about the area and was not able to aswer questions as simple as public transportation.
And may I suggest that you add some info about the eco-sticker you need to travel by car to the hotel ? We were not aware of it and found it just before starting thanks to Waze but couldn't buy it until the day after as we arrived on a Sunday. Knowing that before travelling would have been great and allow us to take care of it easily before leaving home.
Verified traveler
Checked in Jan 2022
Other
Very Good
Posted on Jan 4, 2022
The hotel was clean and quiet. The breakfast was very nice and was a typical German breakfast. Parking was onsite and secure.
Martina
Checked in Jan 2023
Couples
Outstanding
Posted on Jan 17, 2023
Super nettes Personal!
christopher
Checked in Oct 2021
Business travelers
Very Good
Posted on Oct 5, 2021
nice new hotel, good bar area and restaurant area, unfortunately restaurant was close due to covid restrictions.
only negative is you have to pay for parking
Andrew
Checked in Jun 2023
Other
Outstanding
Posted on Jun 10, 2023
Friendly
andrew
Checked in Apr 2023
Other
Very Good
Posted on Apr 15, 2023
Nice Hotel
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