Hilton Bogota Reviews

In our opinion - it was ok. We stayed in a suite. They did not changed the sheets at all during our 3 night stay, the bathroom shower wall was full of mold and mildew and we had to pay to self park even though our reservation stated free self parking. It was not until we brought it to the front desk when they stated we did not have to pay for parking- it was day 3.

It was my first visit to Colombia. The hotel accommodation were perfect and the staff were very helpful

Very elegant, and the staff was amazingly helpful. Will definitely come back again!!

Jackson works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.

First class service. Concierge, Jackson, took care of all our tours, dinning recommendations, transportation and SPA massages. He was the best! We will be back to stay here again.

This is the best service from a hotel and I travel a lot. All the staff was great. Jackson was very helpful. I will definitely come back again to visit and stay at the same hotel. Thank you to the staff for their sweet note on my birthday

Rooms were spacious and very clean. Hotel staff were very attentive; they were also quite helpful in arranging safe transportation. (“Vida Cafe y Jardin” near the hotel is a wonderful little gem for breakfast, coffee and gift shopping). Gracias Majorie (front desk) y Andrés (coordinator de transport).

I liked everything there . Jackson was our man in the Hotel . He never let a chance go by to help us ever way he could .One of my all time favorite trips.

I like the staff service. they were very attentive. I didn't like that the roof top was closed and there was not any information on the website. Also there was not heat in the room.

Very Good Hotel in Bogotá. Big room, clean bathroom and great shower. Excellent breakfast and restaurant. The location is very good.

EXCELENTE HOTEL!!! El servicio y la calidad de la gente que trabaja en el, son de primera.

It is just a brand nothing else. Never try food at this hotel restaurant. It is very horrible food, we did not like it.

Excellent service at the front desk and restaurant. Clean and comfortable room.

Great place to stay in Bogota