The Manor House at Celtic Manor

The Manor House at Celtic Manor Reviews

The Manor House at Celtic Manor

The Celtic Manor Resort Coldra Woods, The Usk Valley, Caerleon, United KingdomView Hotel Details
The Manor House at Celtic Manor
The Manor House at Celtic ManorThe Manor House at Celtic ManorThe Manor House at Celtic Manor
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The Manor House at Celtic Manor Guest Reviews

3.6/5
79 review
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All Reviews(79)
Positive reviews(62)
Negative reviews(17)
EdwardsRhian
Standard Double Room
Stayed in Apr 2024
Solo travelers
1 review
3.2/5
Posted on Apr 28, 2024
It’s expensive for a room that looks tired. Bed was good. Stains on wall and in bathroom. Cold tap was warm. Watch out for the £20 carpark fee for an overnight stay. Should be free if you’re staying there. Bar food at the Merlin was below average. Spa treatments were lovely. Pool was ok. Nice short walks around the complex.
Huanyoushijiedaishangwo
Standard Twin Room
Stayed in Oct 2023
Family
14 review
4.0/5
Very Good
Posted on Nov 1, 2023
The interior of the building, which is more than 300 years old, has been recently renovated. It is a building connected to the Celtic Manor Resort, and the facilities are also shared. I just often hear the sound of the toilet flushing, but if you don't mind, there's really no problem. The breakfast is good, and there are 7 restaurants to choose from in the manor. The products and prices are worth recommending!
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Gareth
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 12, 2024
We booked Celtic Manor House Hotel, but this is just the side entrance to the Celtic Manor Resort. The Resort has Spas, Swimming Pools and gym available on the usual terms if you want them but this is a vast Conference Centre and it can be noisy and we were woken several times in the night. Note that parking is (currently) £20 extra per night, so bear this in mind when you are planning your stay in Newport and area.
Zoe
Stayed in Mar 2024
Family
3.0/5
Posted on Mar 9, 2024
The Manor House had a damp smell throughout the property and the buffet dining experience was not up to the standards we were expecting.
Verified traveler
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 5, 2024
We had an enjoyable stay, but mainly because we overlooked issues with the Manor Hotel while we were there. There was no hot water in our room for most of the weekend, a noisy stag do, fire alarms going off, broken lifts, the pool had to close one evening. Reception staff were very apologetic, they validate our parking for the stay, but as others have said, the charge for parking at the location is a cynical cash grab in itself. It's a shame because it is a lovely resort, but not cheap to stay, not cheap to eat, you do expect things to run a bit more smoothly and for basic maintenance to be done. We loved the period room we were in, it was clean and comfortable, but could definitely do with updating from the 1980-90s elements (paint, wallpaper, curtains), there's potential for it to be stunning, but it falls short. Views were amazing and we loved the hotel grounds. We had an amazing evening meal in PAD. Breakfast was fine, if, again, overpriced for what it was. Pool and Spa were nice enough, but small for the size of the resort and usually crowded. All issues outside of the day to day staff, who were overall friendly, empathetic and helpful.
mark
Stayed in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 23, 2024
Absolutely fantastic hotel, amazing facilities. My room was clean and comfortable and the food was great. Definitely recommend
Mark
Stayed in Feb 2024
Other
1.0/5
Posted on Feb 16, 2024
The room was cold as there was no heating . The room service was cold and dry, even after sending the 4 meals back they still wanted to charge me .. The Manor is dated and in need for refurbishment
Verified traveler
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 15, 2024
alright hotel, but a kid did throw up in the pool, a robe got stolen from us at the spa and someone did open the door as we had an adjoining room. Not to mention slow service at both the hotel and restaurant
Abi
Stayed in Jan 2024
Friends
5.0/5
Outstanding
Posted on Jan 27, 2024
We came for a night's stay and enjoyed the rooms, facilities and the cuisine options. Will be returning again for more of the same sometime soon.
Ceri
Stayed in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 31, 2023
Good stay but have to book use of the pool. Despite checking in really early (around 1200 hours) the earliest pool slot available was for 1800 hours which meant being a little rushed to go for food in the evening.
Dean
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 30, 2023
Carpark a little distance from the manor but not a big issue. Lovely breakfast and room was really comfortable.
Guy
Stayed in Nov 2023
Business travelers
4.0/5
Very Good
Posted on Nov 23, 2023
Fantastic accommodation and facilities, lovely staff. On occasions you can get rooms at excellent rates but they make up for it other ways. In the bar - £19 for a burger and nearly £8 for a pint. Also the outdoor carpark (£8.50 per night) is 500m away up a very steep hill, the underground carpark is £20 per night.
Judith
Stayed in Nov 2023
Other
4.0/5
Very Good
Posted on Nov 19, 2023
Lovely grounds. The foyer of the resort is stunning. Most of the staff were lovely, especially James a night concierge. My only complaint with facilities is that one of the pools could be longer, for Lane swimming and a cold plunge pool would be nice. I’m disabled, so loved the shuttle and parking. The Manor House is a little dilapidated and needs some attention but the rooms were nice and access to the resort made up for it too some extent.
Garth
Stayed in Nov 2023
Business travelers
2.0/5
Posted on Nov 11, 2023
Being asked for a £50 deposit for each of the rooms booked wasn't a nice experience - let's see how long that takes to get refunded .. Parking in Wales at £17.50 was a expense that makes the stay even more surprising And not to miss - breakfast being served at 07.30 when on line it's 06.30 might not seem much I'd a complaint, but when you can't pass the meal into another employee because he wasn't in the room but could wait until the restaurant opened just rubbed salt into the wounds
Claire
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 5, 2023
Staff very helpful and polite. The hotel was very clean and had excellent facilities including gym, swimming, sauna steam room and jacuzzi. Food was excellent too. Great value for money