The Millers Arms Inn

The Millers Arms Inn Reviews

The Millers Arms Inn

2 Mill Ln, St Radigunds St, Canterbury, United KingdomView Hotel Details
The Millers Arms Inn
The Millers Arms InnThe Millers Arms InnThe Millers Arms Inn
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The Millers Arms Inn Guest Reviews

4.4/5
Very Good
104 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.3
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All Reviews(104)
Positive reviews(103)
Negative reviews(1)
Guest User
Family Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Very good!
Guest User
Feature Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The family room was not clean enough, so we were upgraded to a twin room and a single room, and breakfast was included. There is a discount for accommodation and parking.
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Anonymous User
Double Room
Stayed in Oct 2023
Solo travelers
47 review
4.2/5
Very Good
Posted on Oct 12, 2023
Although there is no elevator, the staff enthusiastically helped to carry the luggage upstairs. The facilities are a bit old, but the surrounding environment is quiet, right by the river, and it is very comfortable to stay.
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Guest User
Double Room
Stayed in Jul 2023
Other
3 review
5.0/5
Outstanding
Posted on Jul 13, 2023
All the service staff were very enthusiastic. My flight was delayed and my check-in time was exceeded, but after communication, the staff delayed leaving work and waited for my arrival. The breakfast was also great!
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Patricia
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 20, 2024
Very central location in Canterbury. Clean, well equipped rooms. Fair decorative condition, but looking a bit tired in places. Very helpful, friendly staff.
Verified traveler
Stayed in Jan 2024
Business travelers
3.0/5
Posted on Jan 29, 2024
Stayed here before many years ago so chose again. Staff very friendly. Arrived Sunday teatime and no food available. Good job I brought a picnic! Room very small but bed clean and comfy. Single glazed windows were draughty and I could hear the river. Spiders and cobwebs on the blinds and walls. Bathroom walls were dirty and shelf was broken. Lack of toilet roll but nice smellies. Room is in dire need of decoration. Must have had a leak at some point because there were water stains down the walls. Tea and coffee good and also a tv. Wasn’t a bad stay but could have been soooo much better. If I’d have paid out my own pocket for this room, I’d have been disappointed. Glad it was just for the one night
Verified traveler
Stayed in Jan 2024
Other
3.0/5
Posted on Jan 26, 2024
We only stayed one night and check in was delayed. Bags were stored at the bottom of stairs as opposed to being more securely located. Whilst check in was for 2pm, nearing 3pm the room still wasn't ready and it would have been nice to have been offered drinks whilst we waited. We didn't get to the room until gone 15:15 and needed to join a wedding party at 16:00 so not the most relaxing start. Room was very small, but functional. Toilet seat wasn't fixed properly. The wardrobe was fine but had two drawers - one taken up by extra blankets and empty packaging. There was the remnants of one toilet roll from last occupants and only one small other roll although staff were fine to supply extras. Breakfast was really tasty. Good choice from a menu. No cereals, continental or selection of juices (just one orange juice) with anything else to be charged (although chef accommodated change to apple juice - small amount, lots of ice though). Felt costs were being very much managed which is not a bad thing, but when spills to customer - not so good. Staff very friendly, pub really nice and great location. The room was fine for a night, but I feel needs some tlc and more cleaning staff to turn rooms quicker.
Ian
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 14, 2024
We stayed over with 3 other couples, as part of a late Christmas do. Check in was quick and painless. Parking in the car park.oppsoite, which is
Verified traveler
Stayed in Dec 2023
Other
3.0/5
Posted on Dec 27, 2023
Well located, few minutes from centre of Canterbury and train station. Efficient check-in and millers room good size. Breakfast was also very good. However cleanliness of bathroom and plumbing were an issue. En suite was not properly clean, dusty corners, splashes of soap on walls , filthy toilet brush. Shower was a disaster, water streamed everywhere and really needs examination. In the morning it was clear public toilets had not been cleaned overnight and remained in the same state when we returned later in the afternoon. Could be really nice but need to sort cleaning and plumbing.
Sam
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 26, 2024
Staff were all lovely and very helpful. Fantastic breakfast, dinner and bar.
Clive
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 31, 2023
Nice room with a great breakfast. Parking is chargeable in the next door council car park, but cheaper for hotel guests. For the price, I couldn’t fault the stay… would definitely recommend.
Martyn
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 23, 2023
Stayed here for 2 nights. Easy to find from Railway Station. Staff really friendly and helpful. The room was clean and very comfortable. Breakfast was freshly cooked for you with a good choice. Would recommend
Olivia
Stayed in Dec 2023
Friends
5.0/5
Outstanding
Posted on Dec 21, 2023
We very much enjoyed our stay here. The B&B is in a great location. Thank you!
Tony
Stayed in Oct 2023
Couples
3.0/5
Posted on Oct 17, 2023
Room cold windows dont shut properly condensation on the windows. Mattress needs replacing. The room was called millers
Sophie
Stayed in Oct 2023
Other
3.0/5
Posted on Oct 10, 2023
Very friendly and efficient staff but the room was very smal and the shower very inconvenient.