Sterling Munnar

Sterling Munnar Reviews

Sterling Munnar

Suryanelli Rd, Chinnakanal, Kerala, 685612, IndiaView Hotel Details
Sterling Munnar
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Sterling Munnar Guest Reviews

3.9/5
Good
43 Reviews
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(43)
Positive reviews(40)
Reviews with photos/video(12)
Ashok J
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 9, 2024
Spread over 14 acres,sourounded by mountains ad lush green trees this amazing resort with 151 rooms is blending of luxrey,comfort,peace ad tranquilty with an aura,it has a pool,gym,ad offers massages,My cottage 1409 was done in style,410 sq. feet carpet area with 3 large open windows,the dinning area with306 covers has delicious ad large variety,the large proactive work force,Yogesh the F&BChief ad his charming wife the sales excutive were most helpful ad made our stay memorable
6/10
Response from Property: Dear Guest, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the beauty of our resort and the comfort of your cottage. It’s fantastic that you appreciated the dining options and the efforts of our team members, like Yogesh and his wife. Your kind words inspire us to keep providing memorable experiences. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Compass39848996074
Checked in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 6, 2024
The entire team was fabulous... Special appreciation to Front office Gayathri..very able and dutiful....superb...and other front office staff needing special mention are, Ayisha,Angel, Shubam....all were very helpful and Courteous.....Hats of to Yogesh , The head - Food and Beverages....Every breakfast, lunch or Dinner ...he is at every table enquiring about the food and likings ..He was great...Dharmaraj and Bala ...of belldesk were courteous and dutiful .Not the least..a good Chief in Arun and his Assistant Praveen..... Christopher, Associate was entertaining....In total 10 out of 10 for all.
Response from Property: Dear Guest, Thank you so much for your wonderful feedback! We're thrilled to hear you had such a fantastic experience at our Sterling Resorts property. It’s heartwarming to know that our team members, especially Gayathri, Ayisha, Angel, Shubam, Yogesh, Dharmaraj, Bala, Arun, Praveen, and Christopher, made a positive impact on your stay. We truly appreciate your kind words and look forward to welcoming you back for another memorable visit! Sincerely, The Sterling Holidays Team
Companion52807416265
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 18, 2024
The overall experience is incredible. The behavior of all the staffs were very welcoming, caring and very responsive. Front desk stafs, Managers were very helpful, thanks to Ashiya, Krishnaja, Gayathri, Sourav and all others. The food options are huge with great taste. We had Dinner included in the package at it was worth it. You have many activities within the property for kida and adults. Overall good stay. Thank you, Sankha
Response from Property: Dear Guest, Thank you for sharing your wonderful experience! It’s heartwarming to hear that you enjoyed the food and found the staff welcoming and helpful. We're thrilled that you and your family had a great time with the activities available. Your kind words motivate us to keep providing excellent service. Looking forward to welcoming you back in the future! Sincerely, The Sterling Holidays Team
Alokmishr29
Checked in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 15, 2024
Sterling Munnar is highly recommended to make your stays pleasant & memorable. The rooms were clean, well maintained and the valley view was quite a rejuvenating sight in the mornings. What makes the stay special is the courteous staff, great service and superb food served. We had booked the stay for four days and it was made memorable. Special thanks to the Front Office Manager Praveen for seamless checking/checkout recommendations for Munnar and Chef Binu & his team for the lip smacking food!!! Great job done by entire Sterling Munnar team!!
Response from Property: Dear Alok, Thank you for your wonderful feedback! It's truly heartwarming to hear that you had a pleasant and memorable stay at Sterling Munnar. We're thrilled that you enjoyed the cleanliness of the rooms, the breathtaking valley view, and the excellent service from our dedicated staff. We will gladly relay your appreciation to Praveen, Chef Binu, and the entire team. Your kind words inspire us to keep providing exceptional experiences. Looking forward to welcoming you back! Sincerely, The Sterling Holidays Team
Passenger67263084408
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 13, 2024
Had a wonderful stay with good hospitality and the staffs were so friendly especially Mr.Praveen who helped us all the way he can. Food quality is so good. Nice place for Family and Children will definitely enjoy a lot and it is a must visit place.
Response from Property: Dear Guest, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay and appreciated the hospitality from our staff, especially Praveen. It's great to know that you found the food quality satisfying and that the place is family-friendly. We look forward to welcoming you back for another memorable visit! Sincerely, The Sterling Holidays Team
coffeeoncloud
Checked in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 10, 2024
Excellent stay with great hospitality, food, and activities! The way to resort from Munnar, offers stunning views of valleys and tea gardens! Rooms provide great view Special thanks to Mr. Praveen for personalized care! Thanks, Sterlings!
Response from Property: Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay and appreciated the stunning views, hospitality, and activities. Mr. Praveen will be delighted to know his efforts made a positive impact. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
anirudhghosh
Checked in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 1, 2024
The housekeeping was excellent, the names Mr bala and mr Saravanan were very good.. made our stay very comfortable , the games room ( christofer) and other boy from serling staff made our games room full of joy .. table tennis game was awesome christofer .. the reception team was very helpful (Gayatri ji and others ) thanks for making our memories and our trip successful.. Regards Anirudh
Response from Property: Dear Anirudhtraveller, Thank you for your wonderful feedback! We are thrilled to hear that you had a fantastic stay at Sterling Munnar. We are delighted that our team members, Mr. Bala, Mr. Saravanan, Christofer, Gayatri, and others, contributed to making your experience memorable and comfortable. We appreciate your kind words and look forward to welcoming you back for another joyful stay. Warm regards! Sincerely, The Sterling Holidays Team
arpital2017
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 20, 2024
We had a wonderful experience at the resort. It has a wonderful view and everyone at the resort has been warm and friendly. Their buffet also has a wide variety with dishes across India.I want to especially thank Mr Yogesh and his team for their hospitality and service. Christopher from the travel desk is very responsible and prompt to arrange for our tours and drop off. Sruthy rom Subuthi Spa gave a relaxing massage, so don’t miss it if you are there. A big thank you to Gayatri from front office for the sweetest gift .
6/7
Response from Property: Dear Azaad, We are thrilled to hear about your wonderful experience at our resort in Munnar! It's delightful to know that you enjoyed the beautiful view, friendly staff, and the wide variety of dishes at our buffet. We truly appreciate your kind words about our team members - Mr. Yogesh, Christopher, Sruthy, and Gayatri. Your feedback motivates us to continue providing exceptional hospitality. We look forward to welcoming you back for another pampering experience soon! Sincerely, The Sterling Holidays Team
imsumitverma
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 18, 2024
Beautiful property with breathtaking views of the valley and tea gardens. Sprawling property with lots to do for every one in the family. Kids activities and much more. Offers a lot of comfort and convenience with golf carts and lift in the building.
Response from Property: Dear Imsumitverma, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the beautiful views and amenities at Sterling Munnar. It's great to know that there were activities for the whole family to enjoy. We hope to welcome you back again soon for another memorable experience! Sincerely, The Sterling Holidays Team
Tour49242918377
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 6, 2024
It was wonderful stay at sterling Munnar. Weather was good so we have extended our stay and staff was nice specially Bala Always took care of us for any room service . Over all it was excellent place . Manager Aftab was very cooperative and helped us for any need and make our stay very special. Thank you so much .
Response from Property: Dear Guest, Thank you for your lovely feedback! We are delighted to hear that you had a wonderful stay at Sterling Munnar. We're glad that Bala and Manager Aftab were able to enhance your experience with their excellent service. Your kind words mean a lot to us. We look forward to welcoming you back for another special stay. Sincerely, The Sterling Holidays Team
Guest User
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 13, 2024
"The perfect place to stay in. The property is excellent 10/10. Very comfortable and warm hospitality. Friendly staff and fantastic breakfasts. Special mentions to Front office executive Ms Gayathri ,I will surely recommend & certainly be back."
Guest User
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
My family and I extend our heartfelt gratitude for the exceptional services you provided. Every member of your staff, from security to front office and dining, exhibited genuine warmth, kindness, and helpfulness, truly making our stay comfortable and wonderful. I must commend Nabeel, whose meticulous attention to guest details and best assistance significantly enhanced our three-day experience. Thank you for creating memorable moments during our stay.
6/9
Response from Property: Dear Sowmya, Thank you for your kind words! We are thrilled to hear that your stay with us was comfortable and wonderful. Our team takes pride in providing exceptional service, and it means a lot to us that every member of our staff, from security to front office and dining, exhibited genuine warmth, kindness, and helpfulness. We will definitely pass on your commendation to Nabeel for his meticulous attention to guest details. We appreciate your gratitude and hope to create more memorable moments for you in the future. Sincerely, The Sterling Holidays Team
RK M
Checked in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 30, 2024
"I had an exceptional stay at Sterling Munnar. The service was excellent, the food was delicious, and the staff were humble and courteous. The location is stunning and incredibly charming. The rooms were spotless and well-maintained. Special mention to Mr. Arun M. Nair, the manager, who truly knows how to win guests' hearts with his outstanding personality. Highly recommend!"
Response from Property: Dear Rk M, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an exceptional stay at Sterling Munnar and enjoyed the delicious food and charming location. It’s great to know our staff, especially Mr. Arun M. Nair, made such a positive impression. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Scenic49479731862
Checked in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 28, 2024
Hospitality, Room service, clean and cozy beautiful environment. Food was awesome. Felt like being at home only. Would like to revisit next yr also. Ambience in and around the hotel was astonishing. Would like to refer known friends and relatives.
Response from Property: Dear Guest, Thank you for sharing your wonderful feedback! It's fantastic to hear that you enjoyed the check-in and check-out experience, as well as the hospitality and cozy atmosphere. We’re delighted that the food made you feel at home and that you found the ambiance remarkable. We truly appreciate your willingness to recommend us to friends and family. Looking forward to welcoming you back next year! Sincerely, The Sterling Holidays Team
Trip03871260039
Checked in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 26, 2024
Huge property, best location. Rooms were quite big in size. Lot of playing facilities available for kids. Can see scenic beauty while going towards Munnar city. Staff was courteous too. Food is expensive. In Breakfast, only 2 fruits were available. Unlike other resorts Nobody was available to serve tea, coffee on table. Overall a very satisfying and pleasant stay.
Response from Property: Dear Kbm, Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed our spacious property, ideal location, and the various playing facilities for kids. We are also glad you found our staff courteous and your stay satisfying and pleasant. Your comments regarding the breakfast options and service have been duly noted for our continuous improvement. We hope to welcome you back for another wonderful experience! Sincerely, The Sterling Holidays Team