Find Your Port Melbourne Hotels

Location is good if you need to go to the Convention centre since it’s only about a 6 or 7 minute flat surface walk. The young woman from Michigan at concierge was SUPER helpful and friendly. And the check in staff were kind, knowledgeable and friendly. Room was a good size, king bed was comfortable, lots of pillows and a down duvet made the bed nice to get into. The window views weren’t anything special as we saw some buildings and a freeway. Housekeeping did a great job with taking garbage away, replacing towels and always made sure we had water, cream and coffee/espresso. Room came with toothbrushes, mouthwash, qtips, shower gel, bar soap, shampoo and conditioner. There was a hairdryer, fridge and a shower with a rain type shower head. Front desk has adapters available if you didn’t bring one. Over all it was a good stay Not a lot of stores (grocery or convenience) in the area but it was super easy to get an Uber.

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

Great little place.great view.walking distance to shops,crown,.we got a really good deal so we were very happy.place was clean,nice, good bed.great to have the washing machine to .staff at check in were so kind and friendly. Parking was extra 20 but that's good for the city as other places charge 30 a night

Good location, clean room, friendly and efficient front desk staff. Was given an early check in and late checkout. Affordable parking at $35 Aud/day at the wharf carpark.

The hotel is close to the Southbank shopping area and has great views. The hotel is on a very busy intersection and we had a lot of difficulty parking out the front. The hotel entrance is confusing and not obvious. The reception and restaurant area is all black and very dark, which may be fashionable but its not practical. The 2 bedroom apartment was surprising small and the bathroom and shower were too tight for tall people. The closed balcony was safe and allowed for a little fresh air. The air conditioner in our room did not work and it was to hot to sleep. The lighting was also a strange set up, you could not turn on the bathroom lights without turning on all the lounge lights. We had dinner and breakfast at the venue and dinner was very good. The cold breakfast selections were average and only melon was available for fresh fruit. The orange juice was terrible. All the staff were very friendly and helpful.

I booked it for S$600 for 3 nights. Very good deal and it is a very nice hotel. Spacious for 2 adults 2 children. Separate shower room and toilet. It would be nice if it comes with bathtub though. Nothing else to complain other than the inconsistency in roomkeeping service. They only topped up amenities like tissue box upon request though it was empty during room keeping. Need to request for extra pillows as only gave 4 per room for 2 queen sized beds. not within free tram zone but only 1 stop away from free tram zone. Usually we will stop at batman park stop and walk back. Links between 2 crown hotels, very convenient.

Fantastic accommodation, friendly staff who were very helpful. The location is a short walk to convention centre and DFO. Trams are also a short walk away. The 2 bedroom apartment was clean, well equipped and very comfortable with views of the Yarra and the bay. Will be our choice to stay at when visiting Melbourne.