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Beautiful location, clean property, friendly staff, room service appreciable. My foot. Make my trip is grab the money, time, and respect to traveller's,

To be very true in every aspect, as we go by reviews of others , so just want to tell you about my stay : i directly booked from hotel on 27 feb 2024 , the person who booked my rooms took an advance and sent me the cofirmation . While travellig on 28 march i messaged them about my upcoming stay - the person called me and said srry we dnt have rooms , we will refund your money . Please arrange your stay or we will do for you, we were amazed after that phone call as we were travelling with small kids and senior citizen. After 2-3 hours we got a call again from hotel that we have arranged your stay in our hotel .. no doubt they arranged the rooms , but our first impression is not good. Now coming to stay- rooms are good, not well ventilated though, no windows Staff - they have very less staff, we gave them key around 7 am in morning so that they can clean , but when we came back around 2-3pm the rooms were not cleaned. Why?? Because they dnt have staff to do that. Kitchen- we ordered tea , that never came to our room.. why? Because they dnt have staff .. You have to call again and again for things you need. Overall , stay was OK . Please increase your staff, your service is very very slow. Something good about it - while coming back we told them to make some poori and aloo so that we can carry while travelling,they did that - thanks for this gesture. Hotel is not easily reachable also , auto vala did not know about it.. it created alot of confusion every time we travelled .

Very nice space to stay. Very supportive staff. Clean rooms. All facilities were available. Love to stay again

I really appreciated about this hotel was the excellent service provided by the staff. Amazing experience, this is the best place one can go for blindly if planning to this location Hotel Grand Hridey in Amritsar. Total value for money 💰 all excellent

Have been to amritsar so many times, but havent experienced such luxury at such price, they have an amazing outdoor cafe experience which makes you feel like you are in goa, and the staff is so welcoming and complete 5 star for the hospitality. They have big rooms big washrooms all explicitly amazing

As per previous review of some traveler Im not agree. As they gave very low rating. But seriously it’s a very good, hygienic hotel very supporting staff, rooms are clean and beautiful, they have moreover all things in the room, like clean towel, toiletries, iron, hair dryer, tea coffee and they can provide you more tea coffe for self making without extra charges.Breakfast is very nice tasty with so ***y varieties. me and my family enjoyed their stay at sawera grand. And we will sure to recommend to our friends and family.

This hotel was very well positioned, we took a taxi from the airport, took about 20 minutes and cost £15. For visits to The Golden Temple ….5 minute walk, we also visited the gates at the Pakistan - Indian boarder, 25 minutes in taxi again costing £15, both ways. The hotel was well appointed with air conditioning and fan, clean and of good size, waterfall shower, supplied with shampoo and shower gel, WiFi was good in the room. Comfortable bed, with good pillows, our room was a the front of the hotel on the fifth floor, lovely views of local markets and restaurants, as well as a McDonalds for those less adventurous. Staff were extremely helpful, in arranging taxi’s for trips, it is a pedestrian area, but staff accompanied us to taxi, which is a walk of about 60 yards, not a problem for us. Breakfast was an typical Indian, with chick pea curry and local bread, butter toast and white coffee. I’d definitely recommend and stay again.

I stayed at two hotels in Amritsar, on two preceeding days to the one I stayed at the Ritz Plaza. One was the Lal kothi at raja sansi, by ITC group! I was not too happy as I was not looking for the standardised, monotonous, closeted, too formal and stiff westernised experience. I changed one hotel every day because I was looking for an authentic Punjabi hospitality experience while offering the touch of good class, which I finally got at the Ritz Plaza, complete with the yummy Amritsari dinner and breakfast. The vast lawns full of mango trees, the framed tapestries on the walls and the original building instead of the glass and chrome laden other hotels, lend it the rich, old world Punjabi air and charm. In addition, it is situated in a very calm, stately neighborhood, in the heart of Amritsar. The staff is seasoned, kind of family, who seem to have stayed with the hotel their entire career and that gives, the real, warm, loyal, relaxed Punjabi vibe! The MD, luckily happened to be around and he personally took the feedback and got a few things set right although the entire team is very professional and extremely good. One more suggestion to the management would be to please maintain the originality of the property, which they have done successfully till now. Keep it up! All the best!! Thanks..