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This hotel feels very satisfied, the overall feeling is good, the room is clean and the lobby staff is very warm and friendly. The traffic is also convenient, not far from the highway.

Everything about this hotel was perfect for our group of 10 people on the bourbon trail. Location worked well, the hospitality was totally on point and our rooms were delightful. We will definitely be back!

In the past I have depended on my fellow TripAdvisors, and I thank all of you. Therefore, I am doing my part now. Sometimes we have to travel, and it is good to know when their is a safe place to stay. During Covid, we have declined many family events, but this one we felt we needed to attend. We booked three rooms: a King, and a Double Queen which adjoined our King two-room suite. When we came to the hotel, we were greeted warmly and safely. Each room was spacious and clean. The bathroom has lots of counter space around the sink for getting ready before an event. The two-room King was especially nice with a bar sink, mirror, microwave, and refrigerator. The beds were super comfortable. There are other Marriott properties next door, but there was no noise. There is a major shopping center/restaurants nearby. There was coffee and muffins available downstairs. I warmed my blueberry muffin in the microwave and it hit the spot. It has been a week since we were there and the only two who are sick played with the toddler with the runny nose. :)

We’ve stayed here for business twice and this is the second time. The rooms are clean and the staff are mostly friendly. Reason for the low rating is the walls are thin and can hear your neighbors very well. Also when we were here the first visit I mentioned to the staff about the washing machines in the guest laundry were covered with detergent and stunk they said they would clean them, this stay we had to use guest laundry and it hadn’t been touched. Mentioned it to front desk and said let me see if there is a laundromat close. I told him why would I want to do that when the hotel offered guest laundry. I ended up cleaning one of the washers out so we could use it. Will choose somewhere else to stay for the coming weeks because the thin walls and guest laundry issue.

I travel as a teacher with students quite often. Selecting a hotel is one of the most difficult parts of planning travel. I was recommended to try the Aloft by Marriot in Louisville. This stay was awesome. We had to arrive late and our room keys and everything were prepared in advance which made checking in easy. Ryan at the front desk was very professional and a great guy. The rooms were spotless and some of my students commented that this was ”The nicest hotel we've ever stayed in.” I was impressed and I will definitely use this hotel again. I didn't get to try the pool but it is a great looking indoor pool.

I recently stayed at the Hampton Inn Louisville East/Hurstbourne on a Saturday night. This was my first stop on my weeklong Spring Break trip to the Kentucky Bourbon Trail! I wanted to stop off in Louisville to see a friend of mine on the way to the Bardstown area. I didn't end up arriving until about 8:00PM on Saturday evening due to the time-zone change and getting off to a later start due to a snowstorm in Wisconsin that morning. I did not realize that this Hampton Inn is connected to a Home2 Suites, so both hotels shared amenities like the pool, breakfast, etc. It was very busy here on the night I stayed. The hotel looked very nice on the outside, but my room seemed a bit run-down. I had a standard room with king bed on the 4th (top) floor, and it almost seemed like there had been water damage in the bathroom in spots. The hallways had a strange smell almost like a hospital when I stayed, and they seemed very plain. Some of the staff members I encountered did not seem the most pleasant. When I asked at the front desk if we were in the Eastern Time Zone, just to make sure, I got a short/curt response that we were, and I should know that! I did not use the pool because I was too tired, and it always seemed very busy. The breakfast on Sunday morning was just OK--it seemed kind of messy down there like they couldn't keep up with other guests making messes or just leaving dirty plates and bowls sitting there. Overall, though, I did enjoy my stay, and the room was mostly clean and comfortable like I expect from the Hampton chain. I did sleep well, and I found the room to be quiet, especially with being far to one side of the 4th floor and facing away from the busy road/highway outside. I would return and recommend, but I would also be open to seeing what else was available in Louisville on my next visit.