Tivoli Coimbra

Tivoli Coimbra Reviews

Tivoli Coimbra

R. João Machado 4, Coimbra, PortugalView Hotel Details
Tivoli Coimbra
Tivoli CoimbraTivoli CoimbraTivoli Coimbra
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Tivoli Coimbra Guest Reviews

4.1/5
Very Good
53 Reviews
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.1
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All Reviews(53)
Positive reviews(47)
Reviews with photos/video(5)
Clean and tidy(6)
Great service(5)
Negative reviews(6)
Guest User
Standard Double Room
Checked in Jun 2024
Solo travelers
1 Reviews
4.2/5
Very Good
Posted on Jun 15, 2024
Good location, clean
Guest User
Standard Double Room
Checked in Oct 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2022
Hotel is by beach . Room is big and clean. Breakfast is very good. The supermarket is in next door. The town Sitio near Nazare is on the cliffs. The views are very beautiful and looks down the beach and town. It worths the visit. The parking on the hilltop is limited but if you go there early , you are still able to find place to park. The receptionist is very good and helpful. When I arrived at the hotel in the evening, I found flat tire. The young guy worked at the front desk helped me to call the rental car company to solve the problem. I definitely recommend this hotel to friends.
Jike
Standard Double Room
Checked in Mar 2024
Friends
128 Reviews
1.7/5
Posted on Mar 14, 2024
The hotel is relatively old and the facilities are severely damaged. The shower gel is stuck to the wall with double-sided tape and is crumbling. You can even smell a musty smell when you first enter the room. There are very few breakfast varieties and most of the hot dishes are canned food. , I can only drink some juice and eat some bread to deal with it.
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Response from Property: Dear Jike, Greetings from Hotel Tivoli Coimbra.Thank you for your notes. We are sorry that we did not meet up with your expectations. Your remark was immediately subject to an inquiry as it does not fit the standards of service that Hotel Tivoli Coimbra provides to our guests, therefore please accept my sincere apologies for any inconvenience caused during your stay. Regarding to breakfast, I can assure you that we pay special attention to this service to provide a range and quality of products. Therefore, we will share your comments with the team responsible to promote continuous improvement.Looking forward to welcome you back soon in Coimbra.Kind regards,Helena Sequeira, General Manager
Guest User
Standard Double or Twin Room with Extra Bed (2 Adults + 1 Child)
Checked in Apr 2024
Friends
30 Reviews
5.0/5
Outstanding
Posted on May 16, 2024
The room is clean and meets all the requirements. Good review!
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for choosing Hotel Tivoli Coimbra and for taking the time to write a review about your hotel experience. We are glad to see your compliments regarding the comfort of our rooms. It is always very rewarding to receive this kind of feedback!Thank you very much for your recommendation! We will be very happy to receive you once again at Hotel Tivoli Coimbra. Best regards, Helena Sequeira, General Manager
Francislene
Superior Double Room
Checked in Dec 2023
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jan 2, 2024
Good hotel, good service, good cleanliness and good location. Everything good 😀
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Response from Property: Dear Francislene, We would like to take this opportunity to thank you for your friendly comment and at the same time for your review of our hotel. It is very pleasant to know that our service concept was evident during your stay, as our daily efforts are aimed at creating an environment of quality and personalized service. Thanks again for your detailed description. It's good to know you had a fantastic time with us and we hope to see you again soon. Best regards, Helena Sequeira, General Manager
Guest User
Standard Double Room
Checked in Jun 2023
Couples
7 Reviews
4.2/5
Very Good
Posted on Jul 6, 2023
The service is good, the room is medium 23-25 ​​square meters, about 10 minutes away from the downtown area, the facilities are a bit old
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Baoziwang
Standard Double Room
Checked in Jun 2023
Family
18 Reviews
5.0/5
Outstanding
Posted on Jul 5, 2023
Really nice and clean. It feels quite comfortable to have a cup of coffee in the lobby bar.
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珮君
Standard Triple Room
Checked in Mar 2023
Family
2 Reviews
3.2/5
Posted on Mar 16, 2023
The food in the hotel's restaurant is pretty good and the cleanliness is pretty good!
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Hardke
Standard Double Room
Checked in Oct 2022
Solo travelers
8 Reviews
4.5/5
Great
Posted on Nov 13, 2022
Hotel close to public transport, including Coimbra train stations. Large and clean room with minibar and room service and other services available through the hotel's App, very practical.
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jose luis m. cunha de carvalho
Standard Double Room
Checked in May 2022
Couples
1 Reviews
4.5/5
Great
Posted on May 23, 2022
Excellent and excellent service. Good location and parking
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boeing767
Standard Double Room
Checked in Nov 2021
Friends
14 Reviews
5.0/5
Outstanding
Posted on Nov 10, 2021
Very good service, very busy location, very large room, very good sound insulation, Coimbra is the best choice!
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Guest User
Checked in Mar 2024
Couples
0 Reviews
3.0/5
Posted on Mar 1, 2024
This hotel has the potential to be 4 or even 5 star. What hurts its rating are the stained carpets in the hallways and room and worn furniture in the room. Thankfully the room was very clean. There were 3 coffee pods in the room, for the two of us. When I requested 2 or 3 more, I was told I would have to pay for them at 1 euro each. That really bothered me. You can buy a box of 9 in the close by market for less than 4 euro’s. The view out our window, towards back of hotel, was a bit depressing. What is nice, is the size of the room and bath. Quite large. We upgraded to a larger room and had two chairs and a little table. Unfortunately the chairs were not very comfortable as the cushions needed to be replaced. The hotel is in a good location, making it easy to walk everywhere. There is a very clean laundry a couple of blocks away and a very nice market. They offer a free drink, either beer or wine, if you skip housekeeping. Parking is underground and very, very confusing. They don’t tell you when checking in, but you will need your parking voucher to pay at reception before you can take your car out. This is good to know because we ended up walking back and forth twice trying to figure it out.
Response from Property: Dear Lynn, Thank you in advance for your comment and we hope you had a great stay with us. Recently some of our rooms as well as common areas have undergone improvement renovations. We want all our guests to be able to enjoy this comfort. Coffee in the room upon arrival is our courtesy. We want all guests to have a great stay with us, starting right from the moment they arrive. The hotel is really well located, very close to the historic center and various services and shops. We will be happy to welcome you on your next stay in Coimbra! Kind regards, Helena Sequeira, General Manager
Guest User
Checked in Jun 2024
Other
0 Reviews
3.0/5
Posted on Jun 1, 2024
We were able to get a room with a same day reservation which was very helpful to us. The hotel is fine with the largest room we had during our stay in Portugal. We were comfortable there and it was an easy and safe walk to the old town center of Coimbra. That being said, the furniture in the rooms are very old and the rooms have not been updated in a very long while. They had at least on large tour bus group there when we visited. The parking is very difficult to access as it is so tight and you have to get buzzed into the parking by the operator. They do have a nice lounge next to the lobby that is open to 11 PM. We did purchase the breakfast but it was nothing special.
Guest User
Checked in May 2024
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on May 23, 2024
Good location by own car or public transport, helpful staff and near the historic center and remarkable restaurants. The Simone Bar is a good place to rest and drink/snack something after a working day.
Guest User
Checked in May 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on May 22, 2024
Coimbra is a beautiful city. Excellent hotel, location was perfect easy walking from train and bus stations. Just around corner from Old town, restaurants and shops. Most importantly the rooms were clean, comfortable and all staff were friendly and helpful. Highly recommend this hotel for location, cleanliness comfort and hospitality.