Iberostar Bouganville Playa Reviews

Large, comfortable hotel, but quite old. For me, this is a 3 * hotel, not 4 at all. Very pleasant staff, welcome drink immediately upon arrival, there are absolutely no complaints about the staff. Very small parking, you need to book a place in advance, 10 euros per day. On the 9th, 10th and A floors, the rooms are "privileges", but in fact they are no different from the rest. There was only a coffee machine and a huge bed. The view from the balcony of the city is wonderful, but at night it is very noisy. There are no dumbbells in the gym, although there are a lot of other equipment, which is strange.

Staff were horrible, room was average but not for the cost of it! Breakfast was nice however finishes at 10:15, which is to early in my opinion as most other hotels finish breakfast at 11am - we had to order an extra night as was charged over 400euro!! And was accused of not making the payment! Terrible place DO NOT STAY HERE

It was a good stay, the breakfast provision was very good. The main areas of the hotel were excellent. However the rooms are looking a little worn.

The reception desk was very helpful & accommodating as we were meeting friends for a lunchtime get together with friends . We were able to check in early . The hotel was clean , the pool area was spacious & the staff were great . Lots of choice for the all inclusive buffet meals . Good varied all inclusive drink options so in all it was a shame I was only there for 3 nights .

What can I say, had a fab time at this hotel, staff are so pleasant and helpful, rooms and hotel areas very clean, amenities are great, kids clubs, activities for all, 4 pools that suit all ages from toddlers to the over 80s club. Food and drinks were excellent for all inclusive option. Evening entertainment was as expected, not brilliant but not that bad either. Would highly recommend this hotel to all ages without hesitation

We enjoyed our stay only negative is the milk wasn’t replenished for the coffee machine.

Hotel was great as usual, only issue was a lit of kids in for the time of year, and I am not anti children. Just an observation

I only booked B and B as being by myself wanted to meet people by eating outside and getting to know the area . The breakfast was excellent ...catered for everyone ..plenty of seating. Staff excellent in all areas of hotel . Plenty of sunbeds and umbrellas Both pools a good size Big television for sport lovers Quiet areas avaiable and a readers area. Downswere that since i was there the hotel has gone all inclusive and for 5 days we encountered professional yobs ! Golfers who after golf in the morning sat at the pool bar until it closed ...shots ...swearing ...loud ....encroaching on normal peoples holiday .One day there was an incident where they invited a lady into their company and one of them plus her ended up in the pool clothed ....!! Families were in this area !!! I am not a downer but too much for a family hotel ! Bar prices expensive ...1 bacardi and coke 8.40 euros ....opposite 5 euros ....i drank outside the hotel ..if they had been reasonable say 6 i would have drank in the hotel In the room i had ants on the side table for 4/5 days even after spraying myself and the lovely cleaner spraying .....eventually did disappear . Balcony very diappointing ..a little triangle and when you sat down you couldnt see over the balcony wall ...so a view was impossible ....quite a few people mentioned this at the pool . No drink facility in the room ...kettle etc Safe cost 3 euros a night and i thought for that type of hotel should have been included in the price of my stay

Great hotel friendly staff nice comfortable room. My only criticism would be that no shower mat in the bathroom.

Fab stay, staff, food and drink all amazing. Would recommend in a heartbeat.

Although not perfect will definitely be returning.Staff very friendly and helpful. One downside was that soap dispensers didn’t work in gents toilets -3 the whole week we were there and perhaps toilet by pool should be given more attention than the others because of the floor getting so wet

Great stuff ,convenient location to walk to the beach . Lots of activities to do if you are looking for that . It is not a quiet place for sure ,very family and kids friendly. Though the hotel is a bit outdated , and we had constant smell of the sewer in our room .....had to keep the door of the balcony alway open ,there was some perfume smell coming from the AC -suposevely covering the sewer smell -but NO ,it was making it worse

I stayed at the hotel for 6 nights in Feb and the hotel itself is good. The entertainment team are fantastic and my son loved the kids club. All the kitchen / waiters are brilliant and so friendly. The hotel is also very clean and tidy and offers a great range of activities and entertainment. I also had a massage in the spa and it was the best massage I've ever had. However, the local area is very noisy. We stayed in a double room with balcony and on my first night I got to sleep at 6am because of the noise outside. Constant music, cars and people outside in the street and on the beach making noise. We asked for a quieter room, but this didn't make a lot of difference. The hotel really needs better soundproofing and for this reason I will not be returning to the hotel.

Weather was a mixed bag but that didn't matter. Hotel staff are so friendly and went above and beyond. Hotel was immaculate and well maintained. Location was great with proximity to the beach 5 minutes. Pleasant walks along the front. Food was to a decent standard and the wine was great quality. Welcomed at Reception with a glass of fizz which was a lovely start to our holiday.