Quality Inn Downey Reviews

The room is small, the hotel is also small, the room facilities are relatively complete, the bedding is too hygienic, the hotel is in a good location, and shopping is not far

The top roof started to leak from the jacuzzi upstairs. Part of the roof fell down and u can see mold on the roof top.

Although the pictures when I booked the room had a jacuzzi tub in it, upon arrival I was informed it did not and the upgrade would be an additional $70. For a tub. The gentleman at check in was great. Professional, nice guy. The rooms cleanliness left some to be desired especially the bathroom and carpets need shampooing. Overpriced but overlooked. Upon checkout it was a different story. The host on duty was a rude prick which pushed it over the point of no return. I was on the fence until then but won’t be returning

Staff was better than average. Hotel room is definitely in need of remodeling. Be sure to cover your food, I couldn’t believe I actually saw a roach on the countertop! You get what you pay for, I suppose.

It was a so so experience with hair on the bed and dirty pillows behind the clean ones . Water also had a bad stinch to it but I was barely in the room so I dealt with it but overall it was not too pleasant unfortunately. If there is something you can do to accommodate this it will be greatly appreciated. However, I do believe you guys should get the water supply and or piping checked out. Could be a safety hazard if mold is in the line.

I’m sorry but this hotel was one of the worse places i’ve ever stayed at. It was dirty, my blankets and pillows had blood on them and they never brought me new ones. There were cockroaches, it was dirty, the chair that was in the room was broken. It was just bad.

It was the worse stay in our life, the bed was dirty, with hairs and stains everywhere and the sheets all rip, the bathroom was dirty with some blood drops, the towels really old and dirty, the curtains were rip and dirty, the only good was the breakfast, pretty decent and the front desk in the evening she was really nice and caring

I enjoyed the bed, very comfortable. Also it was easy to park and the staff were very professional and helpful. Excellent stay. Looking forward to coming back.

Quiet, clean and comfortable king size bed with quality pillows. Soft towels and loved the size of mini fridge. Breakfast was awesome with plenty of gluten-free choices. Quick check and check out. Courteous reception personnel.

Room was clean and staff went over the top to make sure our syst was nice

Theyre compter was down when i arrived. They assured me this often happens and would take 20 min max. . Even tho i showed them via y phone and thru app that i had confirmation of a reservation for a room. We didnt get checked in til after 1am. Me and my family slept in car til then. They didnt offer any kind of reimbursement. Anything . Lol talk about customer service. 😔

We were given a room that was dirty went to the front desk and was given another room

Very comfy and clean. Staff was awesome and respectful! Will stay there again.

No towels . No breakfast Dirty and Loud