Silken Gran Hotel Durango Reviews

The Gran Hotel Silken in Durango is fantastic, I loved the exquisite staff trea**ent. Gloria a wonderful dining room person at breakfast.

Mejor que en casa

Hotel moderno, céntrico y con personal amable. Repetiría !!

Hemos estado muy agusto

Restaurant staff very helpful, thank you Miss Sara. The beer is great, but food is very salty. I stayed 2 days with 3 meals, all of them are salty, so it's not an accident.

The hotel is nice. The restaurant bar makes good drinks. You're about 40 min away from bilbao city center by public transport, but the ride doesn't feel that long.

Great welcoming team - nothing too hard for them to sort out - enjoyed our stay - wish we had a bit more time to explore the town.

First impression of the hotel is wonderful. Lovely garden and lobby. Staff were nice. Rooms are not so nice. Small, very warm, I had the AC on full the entire time.The rooms are in much need of some attention. Lots of chipped paint. The blind was broken for our 4 night stay despite our room being serviced every day. No water in the room. No tea or coffee facilities for guests. €14 a night to use the car park. ( it was €12 when i booked) The gym was €5 each. When you're paying £164 a night room only I feel it was way over priced for the service they provided.

DESAYUNO COMPLETO, ATENCION BIEN, HABITACION BIEN, BIEN COMUNICADO, PARKING CARO, SOBRESALIENTE

Our room had multiple balconies, one with a table for late afternoon wine and cheese. Staff was helpful and friendly, parking was under the building. The included breakfast buffet had ample choices.

Good sized room, unfortunately over looking a wall at the back but it was very quiet. Lovely swimming pool and good outside area. The food in the restaurant was amazing and if anything the portions were too large! Great food. We had DBB that included a full bottle of wine!

We spent 3 nights and really enjoyed both the Hotel and Durango will stay again if sailing from Bilbao.

I enjoyed staying at the hotel and there were a number of positives but the overbearing issue was there was a wedding reception which meant every element of the hotel facilities were overstretched so impossible to get service in the lounge, no outdoor seating and secure parking full.

This hotel is more like a 3-star hotel as it seems to have quite a few years on the neck. The room was extremely scented, which makes you wonder what smell are they trying to hide. Moreover, the fact that the gym costs to use is very strange. This hotel is to consider if you're exploring the Basque country by car and need somewhere convenient and relative cheap to sleep.