Rua João Pereira Damasceno, 02 - Ponta do Farol, Sao Luiz, BrazilView Hotel Details
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Hotel Luzeiros São Luis Guest Reviews
4.4/5
Very Good
103 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(103)
Positive reviews(102)
Reviews with photos/video(1)
Negative reviews(1)
Sergio
Superior Twin Room with Side Sea View
Checked in 2023年6月
Couples
1 Reviews
5.0/5
Outstanding
Posted on 2023年7月2日
We really enjoyed our stay at this hotel.
Comfortable rooms, very complete breakfast.
We will definitely stay here when we come to São Luís again.
O o hotel e maravilhoso. Apenas o quarto que ficamos tem um pequeno porblea no piso molhado
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John
Checked in 2023年7月
Couples
3.0/5
Posted on 2023年7月18日
Pros.I was there for seven days. The lobby and restaurant and bar area are very modern nice with good service, and the common rest rooms are very modern clean. I was there two hours early for check in and the desk clerk still aloud early check in with no additional charge. Clean room. Good room service. Beautiful view from balcony. Cons. There are three elevators. Very slow. Waited five-minutes multiple times going and coming. Hall carpet on my floor was soiled and worn. Room air conditioner worked fine but had a musty smell. No coffee maker. No safe direct beach access. Either have to walk down a steep eroded loose rocky path through tall grass or a trashy unkept side street that leads to a muddy clay path about 300 yards. Either was not safe. Deal breaker for me on my next trip to the area. Service and atmosphere by the pool was poor. Service employees were not attentive. Constantly had to chase them down for service. Breakfast items that were supposed to be hot were limited, and just slightly warm and, in some instances the eggs were cold.
Jerry
Checked in 2023年7月
Couples
5.0/5
Outstanding
Posted on 2023年7月18日
We loved our stay at Hotel Luzeiros São Luis.
This hotel was in a nice location and had everything you could want in a hotel. Their breakfast was amazing as well as their room service. They have the best gym I have seen at any hotel. The staff is very friendly and helpful. There are a good amount of options of things to do and eat around the hotel.
Daniel
Checked in 2023年7月
Family
4.0/5
Very Good
Posted on 2023年7月11日
We stayed only one night at the property. We met up with our friends heading to Atins the next day. No issues
John
Checked in 2023年9月
Couples
4.0/5
Very Good
Posted on 2023年9月9日
Great views and service. Lots of breakfast options. Beautiful pool!
Brian
Checked in 2023年5月
Other
5.0/5
Outstanding
Posted on 2023年5月10日
No stores close by, you have to take taxi to get anything, not even a convenience store close by, nice hotel but I would definitely stay somewhere else in the future that is more central.
Lyanna
Checked in 2022年8月
Family
5.0/5
Outstanding
Posted on 2022年8月3日
We had an excellent stay, the hotel is clean and very cozy. The employees are great. We definitely recommend it and we will return. :)
Caroline
Checked in 2023年4月
Business travelers
5.0/5
Outstanding
Posted on 2023年4月1日
Nice location and nice food at breakfast
Francis
Checked in 2023年8月
Other
4.0/5
Very Good
Posted on 2023年8月29日
nice beach, nice pool
Elizabeth
Checked in 2022年12月
Couples
5.0/5
Outstanding
Posted on 2022年12月24日
I liked everything
Verified traveler
Checked in 2021年10月
Business travelers
2.0/5
Posted on 2021年10月11日
In order to book this hotel, I was not allowed to use American Express credit card. Ok. Not sure why?
After booking, I received an “alarming” email from the hotel saying that my reservation would be “down graded” if I didn’t not prepay immediately. I ignored this.
Then I was contacted again by the hotel to do pré-check in. I decided to do this because I was on business and would be rushed on arrival. 45 minutes later, I completed this ridiculous pre-check in online. Ugh!
The hotel is nice. The elevators are confusing, hot, and very slow. I learned to plan ten extra minutes from my floor to the lobby each time I needed to leave because elevators were so slow. And I always ended up sweating due to the heat in the hallways and elevators. The elevator cards are totally confusing. If more than one person enters, the last card appears to cancel the previous passenger’s card. Every guest I met in the elevator complained about the odd system.
Not a great location if you want to walk on the beach.
On check out, the team at the desk insisted that they could not give me an itemized bill that separated out room from tax. Impossível they all said due to my “Expedia/Hotels.com” reservation.
There are other options in São Luis.
Ester Paula
Checked in 2021年8月
Other
5.0/5
Outstanding
Posted on 2021年8月25日
I am very comfortable here as it is easy to enjoy the city and beaches. Great location and a wonderful property.