Holiday Inn Express Philadelphia Airport Reviews
Holiday Inn Express Philadelphia Airport
101 Taylor Ave, Essington, United StatesView Hotel Details
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1 night
Holiday Inn Express Philadelphia Airport Guest Reviews
3.5/5
91 Reviews
Verified reviewsLocation3.5
Amenities3.5
Service3.5
Cleanliness3.5
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All Reviews(91)
Positive reviews(64)
Negative reviews(25)
g60100
Standard King Room
Checked in Mar 2023
Business travelers
46 Reviews
Very Good
Posted on Mar 27, 2023
This is the best place to stay.
Kindness is also the best.
This is a place I definitely want to go to next time.
I will visit again.
thank you
Original TextTranslated by Google
Roslyn
Checked in Dec 2023
Family
Posted on Dec 4, 2023
1st room had a musty smell that made me sneeze. 2nd room also had a weird smell and I didn’t figure switching rooms would fix anything. Rooms are just old and smelly. Breakfast was picked over/not refilled. Shower water was barely warm. I couldn't wait to leave in the morning.
Lena
Checked in Nov 2023
Other
Posted on Nov 24, 2023
Property is ran down. First room assigned had a running toilet. The front desk lady was very nice and accommodating and switched out the room right away but when I arrived in that room I had to report that the curtain was badly ripped. Throughout the night the refrigerator was loud not allowing me to fully rest.
Gregory
Checked in Nov 2023
Business travelers
Posted on Nov 19, 2023
The absolute worst hotel experience after spending almost 2 months straight staying in hotels. The walls are paper thin and it’s after midnight and I’ve complained to the front desk 3 times about the noise coming from the adjacent room with still no resolution. I need to get some rest. I considered checking out and relocating to another hotel which gives an indication of how lousy the experience staying here is. This property js what people usually refer to as a dump. Sketchy is a better analogy for this hotel.
victoria
Checked in Feb 2024
Other
Posted on Feb 6, 2024
I liked the room.
Didn't like the breakfast, food options and personal
Kyle
Checked in Oct 2023
Business travelers
Posted on Oct 28, 2023
Arrived to check into my hotel room and no one was at the front desk. I had to wait over 15 min for someone to decide they wanted to do their job. There was a bug in my bathroom and a huge water spot on the ceiling. Now I know this isn't a five star hotel but I would of expected it to be a little nicer or at least be bug free. Won't stay here again.
Sherita
Checked in Oct 2023
Family
Posted on Oct 2, 2023
The rooms are undated. Had stain on the bedding, chair in room, and curtains. The shower/tub also had stains. The flooring in the room was outdated and nasty looking…strongly advise wearing socks around the room. I wasn’t impressed at all!
Kathy
Checked in Sep 2023
Other
Very Good
Posted on Sep 23, 2023
It was clean, had shuttle sevice but an older property. Rooms needed renovation. Breakfast started at 7:00 a.m. i had to get to the airport at 6:30. You should see how many of your customers have to leave before you start breakfast.
Conrad
Checked in Aug 2023
Family
Posted on Aug 25, 2023
We arrived late after our flight, all we needed was a place to sleep and the hotel provided that. Nothing fancy, room was a little small and had a little musty smell…likely from being riverside.
KATHERINE
Checked in Aug 2023
Friends
Outstanding
Posted on Aug 24, 2023
When attending events in Phila, this is always a go to property for us. It clean, quiet and easy to park with good room availability.
Earl
Checked in Aug 2023
Other
Posted on Aug 24, 2023
The Hotel was not exceptional, and the room was regular. It was perfect for a one-night stay over. Nothing else.
Carlos Federico
Checked in Aug 2023
Family
Very Good
Posted on Aug 8, 2023
Overall the Holiday Inn Philadelphia Airport was satisfactory. Some of the staff was friendly and professional. Good choices of breakfast foods. The rooms were good size and mostly fine. The bathtub was somewhat beat up.
Sharnika
Checked in Oct 2023
Other
Very Good
Posted on Oct 24, 2023
My only complaint is the room tv was very small. Everything else was fine.
Karen
Checked in Jul 2023
Family
Posted on Jul 27, 2023
The property was clean and neat but room had stains on floor and window curtains. The AC unit was loud and kept shutting down making the room hot. Had to keep getting my keys reset due to not working. Refrigerator kept making loud rattleing noise all night long. Beds felt like i was sleeping on plywood. Woke up with hip pain all night long. Washer and dryer were not working.
Staff were very friendly, breakfast was good. Started to run out of food items as the stay came to an end. Overall it was a clean friendly hotel but rooms were not comfortable.
Rosalee
Checked in Jul 2023
Family
Posted on Jul 1, 2023
NOT NEAR THE AIRPORT. IN A BAD NEIGHBORHOOD. 3 DAYS, NO MAID SERVICE, INCLUDING TRASH. We got in at midnight forst day, so got down to breakfast at 8:30. No coffee, No eggs, a few pieces of sausage. Asked for food. Kitchen guy said kitchen was closing in a few minutes, (at nine) and there was no point in refilling hot or cold food. I complained to front desk so he snarled and put half frozen cheese omelets on warmer. Next 2 days front desk guy was running front desk AND kitchen alone. This guy was cheerfully handling complaints, coffee refills, trash, you name it. This guy needs to be promoted to a better property and position and whoever is running this property needs to be fired. Company needs to stop labeling this as an "airport" property. It's in a very seedy neighborhood. Just my daughter and I. Scared to go out without a taxi.
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