The Freeport Inn and Marina Reviews

The sink does not work, the faucet, the bathtub in poor condition, dirty walls, the toilet did not work

The room looked nothing like the picture of the "superior room". It was clean but very cheap looking. The bathroom, on the other hand, was modern and quite nice. The TV had no reception and the WiFi was iffy. The grounds around the complex was filled with cigarette butts and decorated with dumpsters. The stairs going up to our floor was rickety. Staff was nice. Restaurant on the property was closed for the season. The room, well, it suited my purpose but wouldn't stay there again.

Not satisfied with this place, Saturday 01/06/2024 at 8am start working outside at the railing making loud noise at management didn’t post notice on the lobby to notify the guests

Office person was absolutely LOVELY! Bathroom smelled like mildew, bottom shelf of vanity had a screw laying on the floor so shelf was clearly not stable, hair dryer was half melted, pillows were like bricks, and security cameras at top of stairs were dangling by wires. House keeping staff was extremely loud yelling from upstairs to downstairs having a conversation, that wasn’t terrible until one leaned over the rail to talk some more and empty corona bottles fell out of of the box smashing down in front of the rooms below. They all thought this was hysterical as the one downstairs (also laughing) was sloppily sweeping it up. You couldn’t pay me to stay here again.

Was a very firts time bad experience staying there both room by my side makes so much noise all nigth long

Hotel was clean enough. A basic hotel, we only needed to stay 1 night. We had 3 rooms for family. We did not get much sleep. Walls are paper thin and our neighbors decided to do karaoke ALL night long. Loud music, caterwauling which started up at 5 am. We were too tired to go find a manager. The other 2 rooms did not have this experience.

This place was disgusting!!! Mildew and dirt everywhere. Do NOT stay here. We checked out and did not spend the night there.

Door lock was broken and malfunctioning. Safe didn't lock though it said it did. Shower broken out of ceiling, had to point by hand bad for short people. Toilet seat unsecured. Pros: Bed was good, overall shower, sink, and clothing rack were good. Staff was friendly, good location. Overall for the market things need to be improved. Wanted to go there after years, but may not use again. Not recommended for women travelling alone until doors and safes fixed. Little bit of improvements would go a long way.

We have stayed at this particular hotel several times for the only reason of it's location being near an event my boyfriend and I like to attend every year. The hotel itself has been badly renovated, there is always something wrong with the bathrooms from a faucet almost falling off, a light that will not turn off, and mysterious water on the floor that would keep appearing from who knows where! Rooms smell of cigarettes, slamming doors all night long, people screaming and arguing, does not feel safe, no breakfast options whatsoever. I don't know if I would stay here again even for the proximity! All around awful experience.

The rooms weren't terrible. Just requested the heat be fixed and no maintenance was ever there

Not good for elderly. No elevators, and even the ground level requires dragging your luggage up five stairs.

Can you say DIRTY! Upon walking in our room the smell was horrible and my allergies immediately kicked in. Spotted 3 cockaroachs with the first 10 mins in the room. We checked in about 1230am immediately started searching for another room but was late so we had no choice we went to a 24hr cvs for a candle and a can of lysol. Came back to find 2 more cockaroaches. In the morning we also found 3 more the biggest onewas in the bathroom and was about the size of a quarter. The bed was uncomfortable and only 3 small pillows the size of throw pillows for a king sized bed. The lighting was awful especially in the bathroom it was like neon lighting try doing your makeup for a wedding in there. We had booked for 2 nights andended up only staying the one night due to the bugs. Wasted money. Horrible experience.

The room was nicely designed with an especially nice sink and shower. It appeared to be recently updated. However, the room smelled like cigarettes. There was a crack under the door that made me nervous that bugs could get in. Our room was right over the dumpster even though it did not seem like the hotel was at capacity. The stairways and hallways need repairs. The restaurant was closed. I hope they can continue to make improvements the way they did with the decor of the room, which was so nice. At present, I would not stay there again. I would check out the motel down the road.

The staff was very friendly and helpful. The hotel room was clean with fluffy towels. The decor was attractive and beachy. However, the heater was set on high and wouldn't adjust. My husband was uncomfortably overwarm. I was comfortable.