Summit Denzong Hotel & Spa Reviews
Summit Denzong Hotel & Spa
Near MG Marg, Gangtok, IndiaView Hotel Details
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1 night
Summit Denzong Hotel & Spa Guest Reviews
4.8/5
Amazing
40 Reviews
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(40)
Positive reviews(40)
Reviews with photos/video(3)
Apn1612
Checked in Apr 2024
Friends
Outstanding
Posted on Apr 15, 2024
It was pleasure to have had the opportunity to stay at The Fern Denzong Hotel. We really appreciate it's services and friendly gesture of its well trained staff. Special thanks to Ms. Anjala for her efforts to make our trip memorable and joyful experience.
Response from Property: Dear Valued Guest, We're delighted to hear that your stay at The Fern Denzong Hotel was a pleasurable one and our services met with your expectations. It is wonderful to know our well-trained staff contributed positively to your experience, making it memorable and joyful. Your special commendation for Ms. Anjala has been received with gratitude, and we will ensure that she is recognized for her efforts. Feedback from our guests inspires our team to continue delivering excellent service, and we look forward to the opportunity to welcome you back in the future for another delightful stay. Regards, Jayanta Bose General Manager
Rishabh J
Checked in Mar 2024
Business travelers
Outstanding
Posted on Mar 8, 2024
Fern Denzong left no stone unturned to impress their guests. From Mouthwatering dishes to Outstanding Staff service, from perfect sight seeing views to luxury and comfortable stay, You all made Heaven to Paradise. Thank you Mr. Abhishek and their team for amazing service. Definitely come ***** with my friends and family to this beautiful Hotel
Response from Property: Dear Mr.Rishabh J, We're thrilled to hear that your experience at Fern Denzong was nothing short of exceptional. It delights us to know that the culinary offerings, attentive staff service, breathtaking views, and luxurious accommodations all contributed to your heavenly stay. Your acknowledgment of Mr. Abhishek and his team is greatly appreciated and will certainly be passed ***** to them. We eagerly anticipate your return with your friends and family to our beautiful hotel, where we hope to create more unforgettable memories with you. Regards, Jayanta Bose General Manager
Explorer16508357678
Checked in Feb 2024
Couples
Very Good
Posted on Feb 27, 2024
Very nice location , good hospitality..friendly behavior of all staff members..we had a 2 year kid and they fulfilled all our requirements for the kid.. special thanks to Vimal for helping all getting better room and getting us good discount for spa…also thanks to Abhishek - the restaurant manager for arranging candle light dinner in a very short time. Overall I recommend this place for family n couples
Guest User
Checked in Jun 2024
Other
0 Reviews
Outstanding
Posted on Jun 3, 2024
It's an excellent and comfortable staying, food was delicious, rooms are excellent and toilet was hyginecally clean outside view is very good, soft spoken persons like Ms Mimgma, Ms Manisha and Ms Anusha service was good, well maintained
Guest User
Checked in Jun 2024
Other
0 Reviews
Posted on Jun 2, 2024
Pros. The rooms are neat and clean. House keeping staffs are good and well mannered. Cons. The behaviour of restaurant staff ( only one tall lady) is too bad and horrible. Food items options are very less. Taste of the food items are not standard.
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 31, 2024
Overall stay was very good. The entire staff is very polite, courteous and always there to help you and delight you. Room was clean. Food was very good. Anjala, Sanjada, Diksha (chef) and entire staff thanks for making our stay comfortable .
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 23, 2024
We stayed in Fern , Gangtok for attending a conference. Hotel and restaurant is awesome. Ms. Anjala madam is too good in managing the restaurant. He helped us in having comfortable and healthy food. Food was too tasty. Ambience are too good. I suggest to stay in this hotel.
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 23, 2024
The hotel staff was expectional. They were ever smiling, friendly & attentive.Thus making our stay enjoyable & memorable. Be it the spacious & spotless rooms or the array of delicious food they had to offer... everything is very meticulous planned. All the staff members worked as an impressive unit. My special thanks to Anjula for always being on her toes.
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 23, 2024
It is a wonderful property, the staff is extremely friendly and the location of the hotel is also very prime at 5-10mins walking distance from MG marg. They have a beautiful view from the terrace too. The food at their restaurant Tamrynd is extremely delicious and staff their is extremely friendly, special mention to Anjala. Then can work on the finishing and the interiors of the room otherwise the property is very well maintained
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 23, 2024
The view from the hotel is simply marvellous. The food is tasty, stay was comfortable and all the amenities were available at the hotel. The staff especially was very sweet, kind and hospitable. Special thanks to Angela, Anusha, and their team.
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 23, 2024
Me and family also very happy to your service. Your food liked very very nice with your service staff very cooperative, special thanks to Anjala she is most respectfully. Room also very comfortable with deluxe facilities. Overall The Fern Denzong hotel &Spa is the fullfill with all facilities. Thanks...!!!
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 18, 2024
We went to the beautiful multicusine restaurant "Tamarind" for dinner and fell in love with the food, hospitality and ambiance. We liked it so much that came back again next day fir one more dinner. A huge variety of food suiting every taste is available. Special mention for Anjelika (apologies if I misspelt her name) who was our gracious host and guide, helped us with the food choice and made sure we were promptly served. Thanks to ger and the entire team for making our evenings memorable.
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 18, 2024
Thank you resturant team for excellent service special small girls from resturant were amazing ms manita ms radhika ms ajeeta smita and laxuman will definitely come back with our kisd and will stay at this hotel ..good food and service. Thank you all
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 18, 2024
It's very excellent hotel & service is very good and behaviour of all the staff members are very cooperative. Special thank you front office team and restaurant team Anusha Mingma Manisha Shan and team . I would highly recommend this hotel to other.
dhawalptel
Checked in May 2024
Family
Outstanding
Posted on May 15, 2024
My recent stay at this hotel was exceptional. The rooms were incredibly spacious, providing ample space for relaxation. The staff, particularly Anusha, Shan, and Mingma, were not only accommodating but also incredibly friendly, making me feel welcome throughout my stay. Their exceptional service truly stood out. Furthermore, the food served at the hotel was absolutely delicious, offering a delightful culinary experience. I would highly recommend this hotel to anyone seeking a comfortable stay with excellent service and delightful dining options.
Response from Property: Dear Valued Guest, We're thrilled to hear that your recent visit was so memorable, and it’s wonderful to know that the spaciousness of our rooms provided you the relaxation you sought. It’s especially heartening that Anusha, Shan, and Mingma made such a positive impression with their hospitable service. Your comments regarding their friendliness have been gladly shared with them. Delightful to hear that the culinary offerings were to your liking, contributing to your overall experience. Recommendations like yours are immensely appreciated and we look forward to welcoming not only you but also those you've referred to our hotel in the near future. Regards, Jayanta Bose General Manager
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