Chale Island Resort

Chale Island Resort Reviews

Chale Island Resort

Diani Beach Road, Gazi, KenyaView Hotel Details
Chale Island Resort
Chale Island ResortChale Island ResortChale Island Resort
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Chale Island Resort Guest Reviews

4.5/5
Great
59 Reviews
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All Reviews(59)
Positive reviews(57)
Reviews with photos/video(5)
Negative reviews(2)
Xiaolvdouzi
Standard Double Room
Checked in Mar 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
Facilities: The hotel is on the island, there is no mobile phone signal, there is Starlink coverage, and the overall network is very good. You can take a boat to the island during high tide through the mainland, and use a tractor at low tide🚜 (novel experience) Sanitation: Clean and tidy Environment: The quality of tourists on the island is very high, you can see many washed islands, the rooms are very large, and there are a variety of room types to choose from. Service: The activity list is posted every day, including sea catching, single/double kayaking, diving, late night diving (qualification certificate required), yoga, sulfur mud bath, sunset island tour, mangrove adventure, fishing village life experience. Very colorful
Original TextTranslated by Google
6/7
Guest User
Ocean View Banda - Superior Room
Checked in Apr 2023
Family
1 Reviews
4.7/5
Amazing
Posted on Apr 19, 2023
The environment and service are very good. The room faces the sea. The food in the restaurant is also delicious. It's a good place to relax
Original TextTranslated by Google
Guest User
Standard Double Room
Checked in Apr 2023
Other
1 Reviews
4.0/5
Very Good
Posted on Apr 19, 2023
It is an independent island, you can go there by boat when the tide is high, and by tractor when the tide is low. The room environment and the environment on the island are pretty good. What needs to be said is that the hotel has a power outage from 10:00 am to 5:00 pm, and the mobile phone signal on the island is very poor (almost none), and the hotel's wifi signal is not too good Well, for people who want to ditch their phones and computers and forget about work and everything else.
Original TextTranslated by Google
Guest User
Checked in Mar 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
The ultimate relaxation and hospitality experience. We have been amazed by everything (food, service, efficiency, location, amenities). All staff and management have been very welcoming, always doing their best to keep the guests satisfied and feel like home. I definitely want to return. Mr. Andrea, Mr. Dave, Mrs. Paola, Mr. Mike and every single one of you, we thank you wholeheartedly. Your friends from Cyprus and Greece
6/7
Response from Property: Hello and thank you for such wonderful observations and conclusions during your stay with us. It is immensely uplifting to know that we as a resort have managed to amaze you in every aspect we are equally thank you wholeheartedly for giving us an opportunity to host you. We are waiting for your return so that we can continue to devour the palpable beauty and tranquility of Chale Island.
Guest User
Checked in Mar 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
Absolutely a fantastic place, nothing to complain about. Here the atmosphere is so quiet. The staff are very friendly and service minded. High quality food. The beach and the surrounding nature are lovely. The marine center has a lot of different options for trips. You meet the 2 types of monkeys.
Response from Property: Hi Lisa, We are so glad we could provide you with a fantastic holiday. We obtained immense pleasure playing host to you in our Resort and we hope that you will return so that we can continue from where we left. Karibu Tena.
Guylaine L
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 19, 2024
We stayed 2 weeks at The Sands on Châle Island. It’s s beautiful place, heaven on earth!! Large confortable room with air conditioning, fan, beautiful bathroom, fridge. Cleanliness is everywhere: beach, restaurants, bar, swimming pools, room. The food is excellent!! The service is impeccable. Thanks to Mr. Andrea. Mrs. Paula and Mr. Dave and all the staff. They are welcoming and very attentive. I would come back without hesitation!
Response from Property: Hello, Our hearts are filled to the brim with joy upon knowing that you would come back without hesitation. It is so fulfilling to know that your stay with us was such a success. Everyone you mentioned in your review will receive their flowers and regards from you. Thank you and we hope to host you again when you return.
Guest User
Checked in Mar 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
We have stayed here twice before following a safari, this time we had an 8 day safari followed by 5 nights here. We came with 4 friends and they too were blown away. As before we stayed in beach cottages, we had 28,29 and 30 and all had fabulous views and it was great to lie on sun loungers on your own terrace and enjoy the scenery. Things have again got even better since last year. All of the cottages have been refurbished. The sunset bar is still gorgeous but now serves complimentary canapés with drinks. The food at the main restaurant is even more varied with ever changing specials and its of a really good quality. They now have an evening BBQ by one of the pools and we found the food brilliant. We also enjoyed the sushi at lunch time at the sushi place and ice creams at Tamu Tamu. As ever, Andreas remains the most hands on manager I have ever met and it shows, the staff cannot be faulted, but are so friendly and the banter about football and our friends attempt to learn Swahili kept everyone entertained. Dave the food and beverage manager has got a really good team with him, the food could not be faulted. We also really enjoyed our guided kayak with Tom, the Marine Biologist and also attended his Turtle talk, another great addition. Finally, all of us had 2 treatments at the spa, this cannot be missed! I would not come here to stay just here as its too far from the UK and we are not really into beach only holidays, however 5 nights after a safari is brilliant and I would love to come back. Finally, I booked everything direct with the Hotel and Mike, who was my contact was fantastic and responded to everything so quickly.
Response from Property: Hello, It is heartwarming and uplifting to know that even after visiting Chale Island thrice, you still have not been able to quench your Chale Island Thirst. We grasp this opportunity to express our innermost gratitude for making our Resort your most ideal tourist destination after an exhausting safari, we are absolutely thrilled and we look forward to more visits from you.
Guest User
Checked in Mar 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
We went here for our honeymoon and it was an amazing place to stay ! We did have the honeymoon suite and it was perfect ! The food was fantastic every day and lots of exploring on the island / resting and relaxing was done ! The sky at night is crystal clear ! We did have some issues communicating with the hotel in terms of making the booking but once there everyone was very helpful !
Response from Property: Hi Beth, We are so grateful that among all the tourist destinations around the globe, you chose Chale Island as your most ideal spot to celebrate and enjoy your honeymoon. We must say we are overwhelmed. Secondly we are glad that your stay with us was generally a success. We are sorry about the little communication problem and we promise in future it will not re occur.
Guest User
Checked in Feb 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
This is true paradise! We didn't miss anything, everything was perfect. The professional management, the friendly staff, always attentive when you need something, never stressed or fiddling with the cell phone like elsewhere... All meals, fresh and tasty, also vegan or vegetarian, great! Great weekly events with moonlight dinners on the beach and selected live music with a stunning buffet and grill. The rooms are very comfortable, of course with air condition and ceiling fan as well as a stylish bathroom and toilet. We slept wonderfully! We will be back!!
Guest User
Checked in Jan 2024
Other
0 Reviews
4.0/5
Very Good
Posted on Jan 30, 2024
We enjoyed a 3-night stay as a treat at the end of our Kenya safari for some relaxation and rejuvenation. The place is stunning, well-maintained, and offers various activities. The Mangoes tour was informative, providing a lot of history about the island and Kenyan culture. Beachcombing was enjoyable, but be prepared for a trek through the water to reach the cleaning site, so wear appropriate footwear. The complimentary kayaking was a pleasant surprise! While the restaurant lacked ambiance, the evening specials were excellent, and the breakfast had a fantastic selection. Some of the staff, although okay, seemed somewhat disengaged, giving the impression of being less than happy employees. The sunset bar provided great early evening entertainment, but there was only one evening of scheduled entertainment, leaving room for more variety. Overall, the atmosphere was quiet and geared towards couples. If you're seeking livelier surroundings and activities beyond intimate moments, you might want to consider a more vibrant location.
Guest User
Checked in Jan 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2024
Unique place to visit , located not far and easy to reach from Diani Beach Resorts . My friends enjoyed the atmosphere , food , drinks and service . A beautiful place to spend a relaxing weekend . We arrived being ferried with a tractor pulled cart and departed by boat . What a nice experience !
Tyrone
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 3, 2024
What an amazing and absolutely gorgeous place! You will enjoy the solitude and peace offered here!
Guest User
Checked in Dec 2023
Other
0 Reviews
1.0/5
Posted on Dec 29, 2023
After cycling the 14 kms over the dusty road in the hot sun - and then walking the 300 meters through the water with our shoes in hand, the answer to breakfast for 2 was a resounding no! Just coffee? No! ...a glass of water? No! It's policy they said again and again. If you want anything it's $120 USD. Maybe the policy should include customer service ?
Guest User
Checked in Dec 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2023
Delightful, boutique hotel on a private island. Rooms are modest, but nice and very clean. Staff is super nice, kind and always ready to help. Special shoutout to food and beverage manager who helped us with whatever we needed. Food is absolutely fantastic, both breakfast and dinner are a’la carte, and are super tasty and fresh. Wifi is really good and fast allover the island. Definitely recommend and would love to be back!
Guest User
Checked in Dec 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2023
Just go! Great food, excellent service, best beach! The hotel has several nice pools and the beach is wonderful with white sands and the nicest beach bar. The rooms are large and comfortable, up-to-date with modern bathrooms. We loved everything about Chale Island.