Seven Mile Beach, 455 West Bay Rd, George Town, Cayman IslandsView Hotel Details
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The Locale Hotel Grand Cayman Guest Reviews
4.5/5
Great
43 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(43)
Positive reviews(43)
Reviews with photos/video(5)
Guest User
Loft with King Size Bed and Sofa Bed
Checked in Sep 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 10, 2022
All the staff were amazing. The hotel was really nice and clean
Guest User
2 Queen Bed Room
Checked in Jun 2022
Business travelers
26 Reviews
3.0/5
Posted on Jun 9, 2022
Also, the price is cheap, the service is good, and the breakfast is satisfactory. To travel to the United States, add WeChat: zhaoyu5188
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Lorna H
Checked in Nov 2024
Family
5.0/5
Outstanding
Posted on Nov 12, 2024
We absolutely loved this hotel and will definitely make it our hotel of choice whenever we go to Grand Cayman. We stayed in a loft room which had two single beds upstairs and a loft which worked perfectly for having two kids. Our boys who are 10 and 13 loved having their own private space which felt like their own bedroom upstairs and with such a high ceiling, it just feels so airy and bright and big compared to most hotels. The king bed was fantastic. My husband and I sleep in a king bed at home so when we go to hotels and have to share a double or a queen it always feels so compact and so we loved having a king bed. The mattress was super comfy, and the kids both said that their beds upstairs were more comfortable than their beds at home and they wished they could’ve taken them home with us , lol. The pillows were great as well, super comfortable and the extra sofabed and seating area were perfect for lounging so that we never felt we had to have anyone sitting on the bed when just chilling out in the room. The kitchen area was perfect for our needs as we were mainly just using the fridge for drinks and the microwave for reheating leftover Takeaway or restaurant food since we ate out every night that we were in Georgetown. But it was stocked fully with plates, cutlery, cups, glasses, etc. There We’re more than enough cupboards and drawers and closet space along with the usual electronic safe, ironing boards and hangars which were perfect. The included breakfast is down in their restaurant and it was absolutely perfect. It was à la cart instead of buffet style, which was great and the food was tasty and filling and every day when we left, we felt we had gone out to eat instead of just having a hotel breakfast so it was nice. The staff was amazing in every aspect at the hotel. The cleaning staff was friendly and helpful, the lobby and front desk staff were so incredibly accommodating and kind. Even the maintenance guys just exuded friendliness and were super accommodating. We had an issue with our AC on a couple of the nights and the staff immediately saw to the problem and had it fixed within minutes. The front desk continued to follow up after the fact to make sure that it was still working properly. The bathrooms have great hot water and nice water pressure in the shower and are clean and bright, and the fan and A/C kept the room wonderfully cool. The fan was huge and made it very easy for us to dry our wet clothes quickly, just simply draping them across the rail of the bathroom barn door. There is literally nothing that we can say bad about this place. The parking was super simple in the back and there was lots of it, with us never having to struggle to find a spot. The location is amazing, being right in the center of everything whether you’re going to West Bay or George Town or further. There’s a gas station right across the street that’s open 24 hours. There is Red Sail Sports on the main level of the building if you want to book any sn
Response from Property: We truly appreciate your glowing feedback and are proud to hear that your stay met your expectations in every way. Our team takes great pride in providing excellent service and comfort. Knowing you enjoyed the prime location and well-appointed rooms motivates us to keep excelling. We hope to host you again soon!
mei t
Checked in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 28, 2024
Staff and manager were great because they allowed me to check in a little bit early so I can surprise my girlfriend by putting up decors. The room was very very nice and clean. The pool is also nice. The breakfast is great. Overall 10/10. I highly recommend Locale.
Response from Property: We’re delighted to hear everything from the early check-in to the breakfast made for a perfect experience. Providing exceptional service is our priority, and we’re so glad to have been part of your special stay. Thank you for recommending Locale, and we hope to see you again soon!
Brenna K
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 26, 2024
The service at this place was top notch! From our initial check in, to our daily breakfasts and use of beach supplies, everyone was helpful. They even had bandaids for my daughter’s blisters Hotel was simple but clean and had everything we needed. I as in a great location and only a short walk to a beautiful beach
Response from Property: Thank you for your wonderful review! We’re delighted to hear you enjoyed our attentive service and convenient amenities. It’s great to know our team helped with your daughter’s blisters and made your stay comfortable. We look forward to welcoming you back for another pleasant stay!
golfdud60
Checked in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 3, 2024
This place has everything I need. The staff is attentive and always available. The room was excellent. The location is a perfect walking distance to many restaurants and shopping. And the price is reasonable. I had a great stay. Oh yeah, and the free breakfast is a great bonus.
Response from Property: Thank you for taking the time to leave us a review! We’re happy that you chose to stay with us again and appreciate all your kind words. We hope to see you again soon!
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 3, 2024
My toddler and I stayed at this hotel over thanksgiving break, and we had a wonderful stay. The roam was comfortable, had everything we needed, cozy beds. The breakfast and meal options were tasty. The best part of our stay was the kind and sweet staff at this hotel. They really went out of their way and made our time enjoyable there. We took the bus to get to places and it was super easy, since the bus stopped right outside the hotel.
Guest User
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 21, 2024
This is an outstanding place to stay in Georgetown. It is reasonably priced, the rooms are very nice, and the hotel is conveniently located with quick access to most things one might want to do. However, those things don't tell the whole story. The people that run this hotel are the difference makers. From the time you check in to the time you check out they treat you like you are special. They have beach gear for guests that don't have any. They are quick to provide directions and suggestions. They go out of their way to make your stay as great as it can be. This is the place you should choose to stay in Georgetown.
Guest User
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 18, 2024
The check-in staff was friendly and ready to assist. The children enjoyed the pool area, and the breakfast. The hotel’s location was ideal, just a short walk to Camana Bay and restaurants. The beds are also comfortable with the right amount of sitting space.
Guest User
Checked in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 17, 2024
Locale is a very nice and clean hotel. The people working were very kind and helpful after we had had a long day at the airport and then our flight was cancelled. We had a bit of a hiccup with our bill using a third party booking, however, they were very helpful to get everything straightened out. We highly recommend Locale! We ordered food at their restaurant and it was very tasty! They also made us a nice breakfast to go, since we had a very early flight the next day.
Trish O
Checked in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 17, 2024
Fabulous boutique hotel! Friendly, helpful and kind staff. Wonderful location with proximity to shops, post office, restaurants and a lovely art gallery.I cannot speak highly enough of Locale and look forward to my next visit with them!
Response from Property: Thank you for taking the time to leave us a review! We really appreciate your kind words about our staff and are looking forward to welcoming you back to Locale on your next trip!
398donnab
Checked in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 11, 2024
We had an unexpected layover in Grand Cayman. The Locale was recommended by a customs official. Wow! Friendly and welcoming. Beautiful room. Less expensive than the big chains. We were more than happy to support a local place, especially one of this quality. I wish we could have stayed longer. They went above and beyond to accommodate 16 stranded people. Oh, yes. I LOVED the shower.
Response from Property: Your great review highlights what we work towards every day—providing warm hospitality and quality accommodations. It’s heartening to know we made your stay memorable and that you enjoyed the room and shower. We’re grateful for your support of local establishments and hope you’ll visit again for a longer stay.
Guest User
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 11, 2024
I will return. As I am a business traveler the rate was very good. Rooms are huge, new with really comfy beds and pillows. Great internet. The included breakfast was ala carte with great service. Really good quality food served at your table like a real restaurant. Not a typical hotel all inclusive breakfast. Much better.
Guest User
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 10, 2024
Stay was great. The room is very big and spacious. The location is very convenient to almost everything. Staff is approachable and friendly. There is a convenience store across the street in the gas station. There is a very good local restaurant like 2 minutes' walk away.
golfdud60
Checked in Nov 2024
Family
5.0/5
Outstanding
Posted on Nov 8, 2024
Excellent location along 7 mile beach, large and spacious rooms, a full breakfast included, very helpful staff, great restaurants within walking distance, and a fantastic ice cream shop on the premises
Response from Property: We’re glad you enjoyed your stay with us. From our prime spot on 7 Mile Beach to the nearby restaurants and our on-site ice cream shop, we aim to offer a well-rounded experience. We’d be thrilled to see you back for more memorable visits.