Exe Getafe Reviews

The shower didn't come out with much water and the temperature changed, now cold now hot without stopping.

Clean and friendly staff, spacious room, I would repeat without hesitation

Very good

Well located with free parking, spacious rooms

Pleasent hotel, not really 4 star. The hotel was in an ideal location in Getafe, was clean and staff friendly. Personally would say not 4 star. Little things like no tea or coffee in the room and the lights are on an eco setting; but do not stay on long enough when you open room door, so you are left in darknesswhen trying to put your key in the activation slot. Also slow response when leaving your room. Selection at breakfast good example of continental selection although the scrambled eggs, bacon and sausage that were on offer in the buffet were cold, (both days).

broken socket broken hair dryer small restaurant，pre-set dining area for group tour，but not enough！ i have to wait for 30 minutes even when there are seats available outside the area！ please... be careful， be generous！ learn from other hotels！ at least other EXE hotels!

It’s a review pics 4 stars hotel scam… maybe was in the pass but doesn’t match with the pictures. The first room that I got had humidity in the wall next to the bed and all the furniture in very bad condition, toilet as well second room no humidity but in very bad conditions noting to do since was an no refundable reservation first and last. Unfortunately Eurostar hotels are falling down.

I love that they secured the gates to the hotel by 11pm. It made me feel safe. Be warned though, the air conditioning is not allowed to function below 25 c (77•f) which was too hot for me and the water temperature varied wildly and for no reason between scalding hot and tepid warm in the same 10 minute shower. Don’t leave your little ones to shower by themselves! Other than that, it was clean, the staff were friendly and helpful and it was nice to have breakfast on site. The bacon and scrambled eggs could have been cooked longer IMO, but the fruit, juice, and bread selection was good. I enjoyed my stay.

Our non smoking room smelled of cigarette smoke. There was nothing in the mini bar, not even water in the room. The restaurant and bar were closed so nothing to eat bar what was in the vending machine, would have been nice to have known this when we booked

The hotel is in a suburban area of Madrid, close to the Getafe Centro Cercanias train and it will take you to Madrid in no time. It’s clean, excellent service and a magnificent breakfast, that is not included but it’s totally worth it.

Great place to stay! Clean, nice rooms , great customer service!

Clean Quiet property with nice helping staff . Sadly there is no gym, no garden and it is in a middle of nowhere . But with a good Taxi you are close to Madrid

I wish they changed up the meu or breakfast

normal