The Ashley Hotel Greymouth Reviews

Because we are afraid of cold, we have already confirmed the electric blanket and the first floor when booking. We were still assigned to the second floor. Because there are elderly people who can't walk up the stairs, we were moved to the first floor. As a result, the electric blanket didn't work. Is it impossible for the whole hotel to adjust to electric blankets? They told us that the only way is to give you an extra mobile heater... This stay experience is the worst experience of our entire trip

Hotel is located out of the city of Greymouth so quiet and nice setting but you need a vehicle to get around especially if it is raining. Their on-site restaurant is closed on Saturday and Sunday so the closest option is up the block. Otherwise you need a cab or car ride.Rooms are spacious and well appointed but no elevator for second floor. Staff was very friendly and helpful!!!!!

The staff at the Ashley were fantastic and very helpful in storing my cold food until I checked in later in the day. Room was beautifully presented and very spacious! One small issue was the plastic electric jug - makes water taste awful and concerned about micro plastics - a metal or glass electric jug would have been nicer and would look more in keeping with the stunning interior design of the room.

The friendly staff, the convenience to the town and the motels location.

The room was spacious and bed was comfortable. The spa was cool not a hottub, swimming pool was very coĺd! There was construction noice right outside our room starting at 630. We could have been warned or given the opportunity to change to room on the otherside of the complex, they didn't seem to be full.

We booked our room at short notice; the receptionist told us that no rooms were available but on *********** there were! After some lengthy “discussions “, he agreed that there was a room free - which we took. This is a hotel totally oriented to large groups; I don’t recommend it for individual travelers. Clean rooms, but no charm, very limited service; triggers a feeling like in a train station. We were happy to leave the next morning.

This is an older property but is clean and comfortable. Working away often sleep badly but the bed was comfortable and gave me a solid nights sleep. The bathroom is really where the rooms show their age, but are functional and clean. We ate at the restaurant and the food was ok but not great, the burger was quite bland and crème brûlée had a soft chewy top which was different, the fish and chips were good though.

Excellent customer care. Loved the restaurant interesting menu.

Exactly how it is described Very clean and comfy

Disappointed by facilities, asvertised as having restaurant and breakfast available, but restaurant not open at weekends.

Nice hotel with comfortable beds. Average bathroom. Quite a step up into the shower which is not the best for retirees. We prefer walk-in showers for the safety aspect. Could to with a spruce up. Outside being repainted when we were there. Good restaurant. Friendly, helpful staff. A little bit far out of town. Needed a taxi to get into town.

The facilities were great and the two staff we had contacted with were exceptional Will definitely recommend to others and stay again

Really like staying here but could there be a beside light on both sides of the bed

Good location just out of town. Clean room. Good restaurant service and great food. Comfy bed. Good linen etc. Air Con needed...it was warm!!