Conrad West Hotel & Apartment (Poly Zhongda Store, Guangzhou) Reviews

Response from Property: Beauty, are you being funny? When you checked in, everything was fine. But when it was time to check out, you sent us a message at seven o'clock in the evening, asking if you had seen that medicine in the room. Ah, there are air mattresses and stuff. After asking us if we had seen it, our staff also said to ask the cleaning aunt. She said she didn't see it. So what do we want to do with that thing of yours? You see, if we don’t give it to you, why should we use it ourselves?

Response from Property: Hello handsome guy, you are dishonest. Just because you wrote something in English, you think it's you. You put all your things in a mess. You booked for three nights. If you are not satisfied with the first day, you can cancel. But you said you wanted to change rooms in the next two days. You didn't want to cancel and still wanted to stay. Everything was arranged for you. On the day of check-out, I sent you a message at 2 o'clock to ask if you have checked out. You didn't reply to the message and asked us to compensate you. If you didn't want to stay, we could cancel it for you. But you wanted to stay and asked us to compensate you. Also, you checked in in the morning and sent me a message at 11 o'clock in the evening.

Response from Property: Brother, aren't you funny? You booked the room yourself, don’t you even know it? I'm not satisfied with the type of three-bed family room. If you want to put a 1.8 meter one, I will give you a 1.8 meter one. After living there for a day, I will wipe the dirty things with a paper wet towel and send them over. Is it disgusting for you to be so evil? This Chinese New Year makes me sick, are you treating yourself well? They also said that they are not satisfied. You booked two days. If you are not satisfied with the first day, you can stay on the first day but not on the second day. Why do you still want to stay on the second day? There’s also the matter of parking fees. When you placed the order, wasn’t it marked as self-paid? Do we have to charge a fee for being such a disgusting person? People say that being angry during the Chinese New Year brings wealth. If you are not satisfied, you can cancel. Are you not satisfied? You can still stay for two days. Do you want us to compensate you, or do you want us to handle it for free?