Crown Regency Residences - Cebu Reviews

The kids really enjoyed the pool. Thank you so much. We would love to stay again in the future for any family get-away. The staff is very kind and approachable.

Don’t come with high expectations, you’ll just be disappointed. The photos are so deceiving. The actual rooms are creepy and very old. As for the staff, they had me speechless 😶 for their multiple mistakes. I don’t even want to think about it. There are mosquitoes in the dining area and pool is not the most enticing as well.

Service is good but the room that we got has plenty mosquitos.

This hotel is super old, and you just won't like the vibes inside - it's like its *******. The bathroom had water leak and it didn't have a hot and cold shower plus there's a lot of mosquitoes. The lampshade was not even functioning well.

Very convenient location… very good location.. clean ..hotel staffs are very friendly..

the place is so nice and clean you can really relax and you can rely enjoy your stay

The facilities are old and the most important thing is that there are mosquitoes in the room. The occupancy rate of this hotel is very low, so it is recommended to choose carefully.

Don't expect hot water! This hotel has about 100 rooms and only about 5 with hot water, and they don't advise the room they check you into doesn't have it until after you are checked in and complain about it to the front desk. After I complained they said oh we could move you to a room with it. When I spoke with the manager he said he advises all guests before check in that they don't have it, however I was not advised and super upset when I went to have a shower. Again after I complained they did move me a room with it, but it definitely wasn't as nice of a room. I will not return

I'm in Cebu on Business for a week. I had to cut my stay at this hotel because the place was not very inviting. The handles in the showers were falling off. Then I was late in the meeting because when I was about to take a shower the entire hotel ran out of water because of a broken pipe. There was no advice about the repairs, I only found out when I was in the shower and no water came out. The staff was good but they can only do so much. The hotel needs a lot of improvement and renovation.