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Mercure Hotel Hamm Guest Reviews
4.1/5
Very Good
61 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(61)
Positive reviews(57)
Reviews with photos/video(1)
Negative reviews(4)
Shayenne
Standard Double Room
Checked in Jan 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
Sehr gute Gegend in der Nähe von Bahnhof und centrum
Standort: Ausgezeichnet / Sauberkeit: Ausgezeichnet / Service: Ausgezeichnet / Ausstattung: Ausgezeichnet
Frühstück: Perfekt und lecker, aber vermisse Lachs !
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Verified traveler
Checked in Jul 2023
Other
3.0/5
Posted on Jul 20, 2023
The room was spacious and the staff was friendly but the hotel is in a need for a renovation / update.
On the plus side is a closed parking garage and the breakfast was good.
Hamdi
Checked in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 11, 2024
Have everything you need and very convenient
Fuad
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 22, 2023
Fint hotell med bra service. Receptionisten var mycket trevlig och hjälpsam.
Guest User
Checked in May 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on May 13, 2023
Comfortable rooms, good bar and restaurant and underground parking make this an ideal stop-over. Stayed here on the way to Denmark and on the return journey to the UK. The breakfast offering is absolutely superb and full marks to the staff who quickly clear tables and replenish the buffet. An extra coffee machine wouldn’t go amiss. It can be a long wait at busy periods. Great fan of the Accor brand.
Kasper
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 24, 2023
Nice big rooms, clean and spacious. Good breakfast. Helpful staff.
Guest User
Checked in Jan 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
We book the hotel last second on All Accor app and arrived very late but got fantastic customer service. Thank you for welcoming us with excellent smiles and our children with a little gifts. Also morning team were fantastic. Great breakfast
Guest User
Checked in Jan 2023
Business travelers
0 Reviews
2.0/5
Posted on Jan 31, 2023
I have stayed in Feb 2022 there with my family for 6 nights, the hotel is old and the team is not so friendly, on the check-out day I asked the reception to check out at 12:30 instead of 12:00 and they refused. staying 6 nights and they did not allow me 30 minutes!!!! in General, they are not friendly compared to all other hotels in Germany or any other country in Europe
salman
Checked in Jun 2023
Other
4.0/5
Very Good
Posted on Jun 18, 2023
There is no air conditioning other wise amazing property
Andreas
Checked in Dec 2022
Other
3.0/5
Posted on Dec 12, 2022
The staff was realy nice and friendly. The room was nice and clean. The sofa that was a bed was hard. The double bed was 2 beds made in to one so it wasnt a double bed. We were disturbed by stamping nices from the floor above for the whole night.
Amir
Checked in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 2, 2023
Clean and big rooms
Good breakfast
Very close to the city center
Easy parking