West Lake Villa

West Lake Villa Reviews

West Lake Villa

No.84 Beishan Street, Hangzhou, ChinaView Hotel Details
West Lake Villa
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1 night

West Lake Villa Guest Reviews

4.8/5
Amazing
2763 Reviews
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(2763)
Positive reviews(2728)
Reviews with photos/video(914)
Classy environment(844)
Delicious breakfast(553)
Garden view(95)
Perfect for kids(89)
Offers pick-up/drop-offs(53)
Tasty restaurant(51)
Delicious buffet(40)
Has facilities for children(24)
Negative reviews(35)
Fengxia
Exclusive Room (2 beds)
Checked in Oct 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 25, 2023
The place is very beautiful and quiet. The breakfast is delicious and overwhelmingly in varieties. It is the best breakfast we ever had during traveling in Hangzhou.
Response from Property: Dear guest: Hello! Thank you for your love and affirmation of the villa. We are honored to receive such a loving guest as you. Everything we do is to leave such a deep impression on each guest, and the pursuit of high-quality service quality is also our consistent goal. Thank you again for your review. We will continue to work hard to get better and better. We look forward to your visit again!
JackH1
Exclusive Room (Double bed)
Checked in Jan 2024
Family
39 Reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
Good place to relax with big room full of amenities 👌🏼
Bai
Standard King Bed Room
Checked in Jul 2023
Business travelers
29 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2023
Very good location with super nice gardens
Response from Property: Dear guest, thank you for choosing West Lake Villa. The villa is located on the bank of West Lake in Hangzhou. It has a unique natural environment and meticulous family service. We look forward to seeing you again.
Guest User
Standard King Bed Room
Checked in Nov 2022
Couples
1 Reviews
4.7/5
Amazing
Posted on Nov 22, 2022
The experience is great and with all the trees around the air quality is fresh.
Response from Property: Dear guest, thank you for choosing West Lake Villa. The villa is located on the bank of West Lake in Hangzhou. It has a unique natural environment and meticulous family service. We look forward to seeing you again.
Guest User
Exclusive Room (Double bed)
Checked in Apr 2023
Friends
56 Reviews
4.7/5
Amazing
Posted on Apr 9, 2023
Was Government facility,good location
Danruochenfengzhiya
Exclusive Room (Double bed)
Checked in May 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on May 11, 2024
West Lake Villa Hotel has a very charming garden landscape and a profound historical heritage. The rooms are spacious and bright, clean and sanitary. It is worth recommending and continuing to stay. In particular, the professional service level of the housekeepers Xiao Guo and Xiao Tong in Building 6 makes guests feel particularly comfortable
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Response from Property: Dear guests, we are honored to receive your recognition of the villa, and we are also touched that the service spirit that the villa has always adhered to and loved has been praised by you. We also believe that warmth is mutual. We provide you with the best service, and you also give us the greatest encouragement. Zhejiang West Lake Villa always welcomes you!
Anonymous User
Guestroom - Courtyard-View (2 beds)
Checked in May 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is located by the West Lake, just outside the door. It is very close to Baidi, Sudi, and Yue Temple, and can be reached on foot. When you get up in the morning, you can hear the birds singing and the flowers blooming. You can see the entire West Lake from the top of the back mountain. There is also a May Fourth Constitution Museum in the hotel. The hotel is very large. The room is very clean, with a mini courtyard, and the sound of birds singing outside is very pleasant. Welcome fruit was also given upon check-in, and the breakfast was also very rich.
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6/8
Guest User
Guestroom - Courtyard-View (2 beds)
Checked in Apr 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
A very satisfying stay. The hotel service is very good. I helped solve the luggage problem for my friends who came to visit. Thank you very much🙏The environment is beautiful. I will definitely choose this hotel when I come to Hangzhou again.
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Anonymous User
Exclusive Room (2 beds)
Checked in Apr 2024
Family
15 Reviews
5.0/5
Outstanding
Posted on Apr 26, 2024
Welcome fruit: It’s great. There are welcome fruits and refreshments every time you stay. I always stay here when I come to Hangzhou. I like the environment very much. The service staff are also very good. The breakfast in the restaurant has a variety of varieties and is very good. The freshly ground coffee is also very good. , and a variety of juices 🍹, very awesome.
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Zhulanzhishui
Exclusive Room (2 beds)
Checked in Apr 2024
Family
66 Reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is nice, but the water depends on luck. If the boiler is broken, people with weak constitution will feel cold. The surrounding environment is very good, and the Constitution Memorial Hall is inside. You should go to pay your respects. Qiushui Villa is next to it, and Gushan is a few steps away. It is not far from Impression West Lake.
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Qinmadaodeshuangmianyu
Exclusive Room (2 beds)
Checked in Apr 2024
Family
1 Reviews
4.8/5
Amazing
Posted on Apr 20, 2024
The room is very good, and the lush greenery outside the window makes me feel good. Especially the scenery inside the hotel. I got up early and walked to the West Tower for breakfast. The garden scenery along the way was very beautiful. The location is excellent. The West Lake is right outside the door, and it is not far from the "Broken Bridge and Residual Snow". It rained these few days, and the misty West Lake is so beautiful. The only small regret is that there is no bathtub in the room, which is not consistent with the room picture. It would be very comfortable to soak after walking all day.
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6/8
Yiva
Standard Twin Beds Room
Checked in Apr 2024
Friends
9 Reviews
4.7/5
Amazing
Posted on Apr 13, 2024
The hotel is in a very good location, on the edge of the West Lake, next to Shangri-La and Xinxin, with a large garden inside, divided into several buildings. We stayed in a room along the street in Building 5. The room was not big, the toilet was a little crowded, the toilet was inductive, it could be cleaned and flushed, and it flushed automatically. The washbasin had direct drinking water and automatic hand sanitizer, but it was a little small. The bathroom was a shower. The glass separating the toilet shower and the room could be set to a frosted effect. Compared with the toilet, the room equipment was a little old. A lot of water, fruit, and drinks were sent to the room. The bed was very comfortable, with the right softness and hardness. However, the bedside socket was a little old, and there was no type c socket, which could actually be ignored. The main disadvantage was that the room was not soundproof. When we came back from the opposite room in the middle of the night, the sound was loud and woke us up. The sound of cars passing by on the road outside was not that noisy. The service was OK, and they helped us delay check-out until 2 o'clock, which was very satisfactory. Another point is that the breakfast was rich in variety, including cakes, pastries, and bread, which were high-end goods at a glance, not comparable to ordinary hotels. The food was quite satisfactory, and the restaurant layout was quite stylish, which enhanced the overall sense of value. The sound insulation can really be improved during the next renovation, otherwise it will affect the overall experience.
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6/7
Guest User
Exclusive Room (Double bed)
Checked in Apr 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
I compared it online for a long time and chose this place. Because I was traveling with the elderly and children, the most important thing for choosing a hotel was comfort. The overall environment is quiet, the scenery of the hotel itself is beautiful, the room facilities are very high-end, Dyson hair dryer + smart home, this specification is really high. And the service is super good. There is a shuttle bus to help with the luggage, and the service staff are very enthusiastic, especially the little sister Chen who greets guests in Building 2. She is very friendly and super patient with children. The hotel also has a business car fleet for travel, and the price is acceptable. The breakfast is also rich, with some local characteristics, which is good. It is recommended that tourists with a budget and family travel can stay here. There is also a memorial hall of the May Fourth Constitution Revision Office in the villa, which can be visited when you have time.
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Guest User
Exclusive Room (Double bed)
Checked in Apr 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Apr 14, 2024
The room facilities are a little old, but the flowers and trees in the hotel are neatly trimmed. The air is fresh in the morning after the rain, and there is a faint smell of grass. The location is very close to Yue Temple and Baidi, and on the other hand, it is not far from the Broken Bridge and Residual Snow on the West Lake. Next to it are Shangri-La and Xinxin. Due to the proximity to the West Lake, there will be some traffic jams during peak hours. I am most satisfied with the hotel's bedding. I slept very comfortably. In addition, the hotel's service is very good. We brought a baby over 2 years old, and the room provided a bottle of baby water. One day I came back too late and forgot to buy water for the child. I told the hotel and they quickly delivered a few bottles of water. Finally, the breakfast was also good
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6/8
rakikitty
Guestroom - Courtyard-View (2 beds)
Checked in Apr 2024
Family
10 Reviews
4.7/5
Amazing
Posted on Apr 7, 2024
The environment in the villa is beautiful, that's beyond words, but the facilities in the room are still a bit old, there is no floor-to-ceiling mirror, no umbrella in the room, the courtyard is a bit small, the breakfast is good, and there is a free visit to the May Fourth Charter Historical Archives The West Lake is right outside, but it's inconvenient to call a taxi. Beishan Road is very congested, so you have to go out in advance to catch a taxi
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6/8