Pan Pacific Hanoi
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Pan Pacific Hanoi

Renovated in 2024
No. 3 of Scenic Hotels in Hanoi
1 Đ. Thanh Niên, Road, Quan Ba Dinh, Hanoi, 10000, Vietnam
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Last booked 35 mins ago
Highlights
Great views
Airport drop-off available
Delicious breakfast
Free parking
Ideal location
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Amenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
All amenities
Property Description
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
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9.2/10
Great
Place is clean & provide wonderful service… my family like the lake view from the room..
All 302 reviews
Surroundings
Airport: Noi Bai International Airport
(22.7 km)
Train: ga Long Biên
(1.6 km)
Train: Sapa Train
(3.4 km)
Landmarks: Tran Quoc Pagoda
(370m)
Landmarks: Quan Thanh Temple
(830m)
Landmarks: Presidential Palace
(1.3 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

Deluxe King Room With Lake View

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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7

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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4

Premier Lake View

1 King bed or 2 Single bed
35m² | Floor: 7-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Pacific Club Lakeview King Room

1 Double bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

One Bedroom Executive Serviced Suite

1 King bed
60m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Studio Suite

1 King bed
48m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

One Bedroom Premier Serviced Suite

1 King bed
60m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Deluxe King Or Twin Room

1 King bed or 2 Single bed
35m² | Floor: 7-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Two Bedroom Executive Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Pacific Club Room

1 King bed or 2 Single bed
35m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Deluxe Lakeview King Or Twin Room

1 Double bed or 2 Single bed
35m² | Floor: 7-16,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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8

Presidential Suite

2 Single bed and 1 King bed
287m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

One Bedroom Deluxe Serviced Suite

1 Double bed
65m² | Floor: 4-6
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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12

Two Bedroom Premier Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Studio Balcony Suite

1 Double bed
50m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Premier Suite

1 King bed
90m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Executive Suite

2 Single bed and 1 King bed
100m² | Floor: 12,14-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

9.2/10
Great
302 reviews
This property hasn't received any negative reviews in the past 1 month.
  • Cleanliness9.2
  • Amenities8.9
  • Location9.2
  • Service9.3
Average for similar properties in Hanoi
Most Mentioned
Review summary
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Location: Situated by West Lake, the hotel offers stunning lake views and is conveniently close to local attractions like the Old Quarter. The location is ideal for both leisure and business travelers, making it easy to explore Hanoi with a short taxi ride.(based on 53 reviews)
1‍3‍5‍1‍6‍7‍8‍*‍*‍*‍*
December 3, 2025
位置非常中心,就在西湖邊上,周邊很熱鬧。酒店應該有翻新,整體還是乾淨的,老牌五星水準,早餐比較豐富。下次還會選擇!
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 25, 2025
Room could look slightly tired but overall a more than decent hotel, biggest complaint would be that the closet’s lights wouldn’t turn off at all and affected our sleep at night. View from room was excellent. An update could do the hotel the world of good but overall still happy!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 28, 2025
Place is clean & provide wonderful service… my family like the lake view from the room..
N‍N‍.‍I‍R
September 1, 2025
This hotel saved our Hanoi trip!! After experiencing something so terrible at our original hotel, we booked and checked in to Pan Pacific the same night. Thank God they had availability! As soon as we checked in, the reception staff were so lovely and offered us an upgrade. The room was beautiful and clean, with the view of the lake. Plenty of room for my little 1 year old to run around. Buffet breakfast ✔️ Plenty of options and different cuisines to choose from. Don't forget to go to the rooftop bar, especially at night. The view from the top is outstanding! You get greeted by the staff as soon as you exit the lift going up, a nice touch I must say. The swimming pool was also very clean. The staff there gave my little one a banana after a swim. It's the little things that count. Highly recommend this hotel. We were overall happy with our stay!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 17, 2025
Receptionist Oliver did the check in for us, who spoke fluent English and was knowledgeable with hotel facilities. Got the room facing the lake, did not regret, offering breathtaking views when you wake up and before you sleep. Recreational facilities such as gym, swimming pool, sauna and steam room were well maintained and enjoyable for usage. As always, Pan Pacific Hotels never fails to amaze its guests.
A‍r‍e‍n‍ ‍A‍u
August 11, 2025
The view over the lake is amazing and the rooftop bar along with the fitness and spa centre really shows why it deserves to be a 5 star hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 27, 2025
Nice lounge at the higher floors and we enjoyed ourselves there
I‍m‍y‍e‍n
August 25, 2025
Great hotel, great location and service. Breakfast is very delicious with a great variety. I've always chosen Pan Pacific for my business trip in Hanoi.

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
2 Restaurants
Conference room
2 Restaurants
Sen Vang Restaurant
No additional info available
Pacifica
Cuisine: Asian
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 06:00-24:00
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineChinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
VND 305,271 (approx. €9.96) per person
Children 12–17 years old
VND 585,103 (approx. €19.09) per person
Adult
Buffet:VND 587,647 (approx. €19.17) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Paying at the hotel

Property Description

  • Opened: 1998
  • Renovated: 2024
  • Number of Rooms: 272
Phone:+84-24-38238888
Email:enquiry.pphan@panpacific.com
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Pan Pacific Hanoi?

Check-in time at Pan Pacific Hanoi starts at 14:00, and check-out time is by 12:00.

Does Pan Pacific Hanoi have a pool?

Yes, Pan Pacific Hanoi has a swimming pool for guests.

Are pets allowed at Pan Pacific Hanoi?

No, pets are not allowed at Pan Pacific Hanoi.

Does Pan Pacific Hanoi serve breakfast?

Yes, Pan Pacific Hanoi serves breakfast for guests. Breakfast options include Chinese style.

How much does it cost to stay at Pan Pacific Hanoi?

Room prices at Pan Pacific Hanoi vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Pan Pacific Hanoi from the nearest airport?

The nearest airport is Noi Bai International Airport, located about 30 mins from hotel by car (22.7 km) away.

What’s the cancellation policy at Pan Pacific Hanoi?

The cancellation policy at Pan Pacific Hanoi depends on your room type and booking terms.

Does Pan Pacific Hanoi offer airport transfers?

Yes, Pan Pacific Hanoi provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport25.56KM
Nearest Train Stationga Long Biên
Distance to Train Station1.63KM
Average Price FromEUR262
Hotel Star Rating5
A First-Timer's Guide to the Area Around Pan Pacific Hanoi

Nestled in the bustling district of Ba Dinh, the Pan Pacific Hanoi offers a luxurious gateway to the vibrant heart of Vietnam's capital. Just 1 mile (1.61km) from the serene Hoan Kiem Lake, guests are within easy reach of a tranquil escape amidst the city's dynamic pulse.

The hotel is a stone's throw away from the iconic Hanoi Opera House, approximately 2.4 miles (3.9km) distant, where culture enthusiasts can revel in world-class performances.

History buffs will appreciate the proximity to the Ho Chi Minh Mausoleum, located just 1.5 miles (2.41km) away, offering a deep dive into the legacy of Vietnam's revolutionary leader.

For shopping and local flavors, the Old Quarter, a mere 1.8 miles (3km) from the hotel, presents a labyrinth of streets teeming with artisanal crafts and street food stalls.

The Pan Pacific Hanoi also boasts stunning views of the West Lake, only 0.5 miles (0.8km) away, where visitors can enjoy a leisurely stroll or a traditional Vietnamese coffee by the waterfront.

With a blend of cultural landmarks, historical sites, and local experiences all within reach, the area surrounding the Pan Pacific Hanoi is a treasure trove for travelers eager to explore the rich tapestry of Hanoi.

Attractions near Pan Pacific Hanoi

Tran Quoc Pagoda (Culture & History)

As the oldest Buddhist temple in Hanoi, Tran Quoc Pagoda offers serenity and spiritual heritage on the shores of West Lake. Its iconic stupa and lush gardens provide a peaceful retreat.

Walking Distance: 0.5 miles (0.8 km)

Estimated Time: 10-minute walk

Suitable for: Culture enthusiasts, history buffs

Ho Chi Minh Mausoleum (Historical Site)

Visit the final resting place of Vietnam's most iconic leader, Ho Chi Minh. This monumental marble edifice is a site of deep national significance and reverence.

Walking Distance: 1.8 miles (2.9 km)

Estimated Time: 25-minute walk

Suitable for: History enthusiasts, those interested in political history

Thang Long Water Puppet Theatre (Entertainment & Culture)

Experience a unique aspect of Vietnamese culture with a traditional water puppet show, a performance art that dates back centuries, set to the sounds of live folk music.

Walking Distance: 1.5 miles (2.41 km)

Estimated Time: 30-minute walk

Suitable for: Families, culture seekers

Hanoi Old Quarter (Shopping & Culture)

The bustling streets of the Old Quarter are a treasure trove of traditional Vietnamese life, local handicrafts, and colonial architecture, perfect for those looking to immerse themselves in Hanoi's vibrant street life.

Walking Distance: 1.8 miles (2.9 km)

Estimated Time: 35-minute walk

Suitable for: Shoppers, foodies, cultural explorers

Pan Pacific Hanoi's Ideal Retreats for Every Traveler

Business Travelers

For those visiting Hanoi on business, Pan Pacific Hanoi offers a seamless blend of comfort and professionalism. With high-speed internet, state-of-the-art meeting rooms, and a 24-hour business center, productivity is guaranteed. The hotel's proximity to the city's financial district, just 2 miles (3.22 km) away, makes it an ideal base for corporate guests. After meetings, unwind at the exclusive Pacific Club lounge with panoramic views of the city.

Couples and Romantics

Couples will find a sanctuary within the hotel's luxurious accommodations, featuring breathtaking views of the West Lake. The in-house Spa offers couples' treatments, creating a romantic retreat. The rooftop bar sets the scene for an intimate evening under the stars, making it a perfect escape for those seeking a blend of romance and sophistication.

Cultural Enthusiasts

Travelers eager to soak up Hanoi's rich culture will appreciate Pan Pacific Hanoi's location, just a stone's throw from the historic Old Quarter, approximately 1.8 miles (2.9 km) away. The hotel's tour desk can help arrange excursions to local landmarks, including the Ho Chi Minh Mausoleum and the Temple of Literature, ensuring a deep dive into Vietnam's heritage.

Family Vacationers

Families will delight in Pan Pacific Hanoi's family-friendly amenities, including spacious rooms and a children's pool. The hotel's location is convenient for exploring nearby attractions such as the Hanoi Zoo, located just 3 miles (4.83 km) away. The concierge can also recommend family-oriented activities to ensure a memorable stay for guests of all ages.

Pan Pacific Hanoi and Transportation Hubs

Transportation HubDistance from HotelTransportation OptionsEstimated Time
Noi Bai International Airport15 miles (24.14 km)Taxi, Airport Shuttle, BusApprox. 30-minute drive
Hanoi Railway Station2.5 miles (4.02 km)Taxi, Public Bus Approx 10-minute drive
Giap Bat Bus Station6 miles (9.66 km)Taxi, Public Bus Approx. 20-minute drive
My Dinh Bus Station5 miles (8.05 km)Taxi, Public Bus Approx. 15-minute drive

Unique Facilities at Pan Pacific Hanoi

Rooftop Bar with Panoramic City Views

Perched on the 20th floor, the Summit Bar offers guests an unrivaled 360-degree view of Hanoi's skyline. Sip on expertly crafted cocktails or enjoy a selection of fine wines as the city's panorama unfolds beneath you. This elevated experience is a must-visit for a memorable evening.

State-of-the-Art Fitness Center

Health-conscious travelers will appreciate the hotel's fully equipped fitness center. Open 24/7, it features a range of modern exercise equipment, from cardio machines to free weights, ensuring guests can maintain their workout routine while enjoying the comforts of luxury accommodation.

Tranquil Wellness Spa

Escape the bustling city streets and indulge in a serene spa experience at the hotel's wellness center. Offering a variety of treatments, including traditional Vietnamese massages and contemporary therapies, the spa provides a peaceful retreat for rejuvenation and relaxation.

Outdoor Pool with a View

Take a refreshing dip in the outdoor swimming pool while soaking up the picturesque views of West Lake and the Red River. The pool area is an oasis of calm, perfect for a leisurely swim or lounging in the sun with a good book.

Exclusive Pacific Club Lounge

Guests staying in Pacific Club rooms and suites gain access to the exclusive Pacific Club Lounge. This privilege includes complimentary breakfast, all-day refreshments, and evening cocktails in a sophisticated and private setting, complete with personalized services to enhance your stay.

The content of this article was created on 24 January 2024.