Xixi Forest Hot Spring Resort

Helped my friend book a room, and the feedback from the friend was also very good. Although it takes a few minutes to walk to the hot spring, it's okay. It's very comfortable to take a walk in the morning, and the negative oxygen ions are particularly comfortable

Let me talk about the good things first: The spring water is clear and the air is fresh. After the rain, it is even more beautiful with clouds and mist. The reception, Chinese restaurant service and hot spring service are all very good, warm and polite. They will answer any questions and solve any problems. The breakfast is rich. Although there are a lot of people on May Day, it is well arranged and managed. Let me talk about the unsatisfactory things: Yuequanju was just renovated and opened to the public on May Day, and it was fully booked. However, there was a strong pungent smell after the renovation as soon as I entered the room. Asking for a change of room did not improve much because it was full and there was no room to change. Yuequanju Building 3, which is opposite the balcony, is still under renovation, with a cheerful scene and sound of May Day labor. Ms. He Xiaohua from the housekeeping depar**ent is said to be a small leader. She has an intercom on her waist that never replies. The waiters always call her to come and solve the problem, but Ms. He doesn't know anything when asked. She shakes her head again and again: Please go to the front desk to solve everything. When I arrived at the front desk, I asked the same question on the intercom: which room has been cleaned up. Of course, there was only silence and waiting. Even if the question was repeated dozens of times, there was silence on the other end of the intercom: room-to-room…room-to-room…

The room is nice and acceptable, the environment is beautiful, not far from the hot spring center, a few minutes walk, and there is a battery car to connect. The hot spring is very good and you can stay for a long time. .

The hotel environment is good, there are many hot springs, it doesn't seem crowded, and the hot springs are authentic. We stayed in Building 2, not the main building, and the adjacent Buildings 1 and 3 were under renovation, which was very noisy

This is the most recommended hot spring hotel I have ever visited. The service is five-star, the buffet price is acceptable, and the dishes are rich and delicious. The planning of each pool in the hot spring is very reasonable, the distance is appropriate, the water is very clean, and the water temperature in the children's playground is warm enough. It is suitable for bringing the elderly and children.

Unlimited use coupon for hot spring pool: You can use the hot spring countless times, what a treat! There are many kinds of herbal hot springs, and the staff are also very dedicated to changing the water and keeping it clean. 2 adults and 1 child buffet dinner: The buffet has a variety of varieties and is worth tasting

The real hot spring in the mountains of Hezhou has a first-class a**osphere, spacious and comfortable rooms, clean private hot spring pool on the balcony, fast water discharge, and comfortable bathing. The room rate includes breakfast and dinner, and the buffet restaurant is bright and rich in variety. There are two entrances and exits in Huaiji and Hezhou. Except for the difficult access, everything else is very satisfactory.

The hotel is very good, but the service staff is very poor. I will talk about four issues and hope that the hotel can improve. 1️⃣ The room I booked has a 2.3-meter-wide bed. As a result, when we checked in and entered the room, we found that the room was wrong, and it was a 1.8-meter-wide bed. When the front desk came to deal with the problem, they took the attitude of delaying as much as possible: they first said that there was no room to change. However, when the Ctrip platform intervened to deal with it, they said that the room could be changed, or compensation could be given. If we guests complained by ourselves, the hotel front desk would not handle the problem for you properly. The final result was that the Ctrip platform intervened strongly, and the platform compensated me, and the hotel still compensated according to its own standards. In short, I am very grateful to the Ctrip platform, and I am very dissatisfied with the hotel's handling results! 2️⃣ The manager who handled the room problem in the afternoon and the aunt who cleaned the room at night asked me to give a good review. There was a problem with the hotel, and it was not handled well to give a good review. What a joke! 3️⃣ The breakfast guide at the door, at 8 o'clock, I was followed by my partner and 2 children. I gave her the room card, she swiped it and I went in, and then when my partner went in later, she yelled at her at the door to stop her and asked for her room card. It was obvious that she was with me, but the breakfast guide couldn't see it and yelled to call her back. It was really amazing👍 Is this the service staff of your hotel? Can't you see that our family of four is in the same room? Yelling in public, I'm convinced! 4️⃣For breakfast, the gas for cooking porridge was gone. The auntie who cooked porridge fiddled with it for 5 minutes and didn't fix it. Then the uncle next to her came to help and took another 2 minutes to connect it. In addition to the time to cook the porridge again, I waited for at least 10 minutes. There was a long line waiting for porridge behind me. The experience was too bad! How are the hotel staff trained? This gas replacement is too slow. In short, during the stay in the hotel, I was really upset by the endless arguing with the hotel.

Xixi Hot Spring Resort Hotel has a beautiful environment. The Yunshe Villa has two floors and can accommodate 6 people. It has a small hot spring pool with visually adjustable temperature. It is clean and tidy. There are also tea-making tables and tools, which are very convenient and especially suitable for family vacations. I will find an opportunity to come for vacation next time.