Name: MainStay Suites Chicago Hillside
Address: 4575 Frontage Rd, Hillside, Illinois, 60162, 4575 Frontage Rd, Overseas, United States
Rating: 3.1

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Everyone makes me feel like family and with respect. I give them back what they give me. No issues with the employees. Friendly, I think of them as part of my family. So glad I choose the hillside location for my in Between housing.

However I have been in Extended Stay America hotel of different location, experience was not so good for this located in Hillside. Lady at reception was rude to ask for any detail. She was behaving like we were there upon her mercy. Actually, we had arrived the hotel 1 hour prior to booking time, as my kids were upset after long drive from Michigan to Chicago, so we wanted to skip city tour and just rest with kids. But she refused saying 'U can only see me when your booking time starts'. Even in another instances, when we were extending our stay for one more day, she was behaving like a government official.  She was only good when we were check-out and she was asking for good feedback. Room no 103, where we stayed, was okay but furniture were too old, floor were only cleaned in front and not sides of the bed.  Telephone was out of order. We did not reported for phone as we never required to use landline phone. Quality of towels were not good and seemed worn out.

The room was still decent, the breakfast was too bad, it was coffee and biscuits. There is free parking, there are no places to eat and shop nearby, even convenience stores are far away. If you are not driving, don't choose this hotel.

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Discover 94 MainStay Suites Chicago Hillside reviews, rated 3.1 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

MainStay Suites Chicago Hillside Reviews: 94 Verified Reviews Latest 2024 | Trip.com

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