Carnation Hotel

Carnation Hotel Reviews

Carnation Hotel

Flat 7, Floor 13, 385 Nathan Road, Alhambra Building, Hong Kong, ChinaView Hotel Details
Carnation Hotel
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Carnation Hotel Guest Reviews

3.1/5
67 review
Verified reviews
Location3.5
Amenities2.8
Service3.1
Cleanliness3.0
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All Reviews(67)
Positive reviews(37)
Reviews with photos/video(10)
Amenities were average(12)
Great value for money(6)
Negative reviews(30)
CHIEW 8
Bed in Standard Western Style Mix Dormitory
Stayed in May 2024
Solo travelers
8 review
3.7/5
Posted on May 28, 2024
suitable for backpackers.room space is compact. reception helpful and friendly. locating establishment can be a challenge.
Guest User
Bed in Standard Western Style Mix Dormitory
Stayed in Apr 2024
Solo travelers
14 review
2.7/5
Posted on Apr 21, 2024
It wasn't like on the picture in trip.com. it wrote hostel is 13 floor so I going up going around to find the hostel but there is no carnation hostel there. and i go down and 3 times couldn't find the hostel. Chacking if Im in wrong building. Asked the staff on 13 floor she said not this place. At last I call the hostel and staff said actually you need to check in at 7th floor. Women who is check in counter said now you can go up 13 floor my staff is waiting for you. So I go up 13 floor again but the staff who said the hostel is not here were the staff of the hostel carnation. It was different name. And different place seeing on the picture in trip.com.
Guest User
Bed in Standard Western Style Mix Dormitory
Stayed in Apr 2024
Solo travelers
14 review
4.2/5
Very Good
Posted on Apr 18, 2024
Cheap and good value for money, if you want somewhere to sleep. Biggest drawback was the toilet was in the room next to the beds, so little privacy. Also headroom limited on the beds. Internet was a bit patchy. The receptionist was very helpful/friendly. I also got on the booking e-mail that I had to send in my Photo ID 4 days before checking in. I did not do this but the receptionist was not too strict about this.
Lisa!
Shared Female Dorm
Stayed in Mar 2024
Solo travelers
17 review
1.5/5
Posted on Mar 18, 2024
It is really dirty, they do not change be sheets, shared dorms with 3 levels-bunk beds made out of metal (a lot of noise). DON'T GO THERE
pat
Bed in Standard Western Style Mix Dormitory
Stayed in Apr 2024
Solo travelers
4 review
1.0/5
Posted on Apr 16, 2024
Got the difference bed type for this staying. Don’t stay there seriously
Traveler2324
Bed in Standard Western Style Mix Dormitory
Stayed in Dec 2023
Solo travelers
1 review
1.7/5
Posted on Dec 7, 2023
I cannot recommend this place. It was chaotic from the start. The first night person number one woke me up in the middle of the night, claiming I was in his bed, despite the staff showing me my designated bed. Later that night, the staff brought in person number 2, also assigned to the same bed. Although I was initially told to stay in that bed, the next day, someone else occupied the bed. The staff apologized, but it seemed insincere. Additionally, it was evident the sheets weren't washed, as my old bed still had the same unique sheets. The overall cleanliness was subpar, and while I understand the cramped space and noise are norms in Hong Kong, it could have been at least clean and with better service. There are likely better options in the same price range with improved cleanliness and service. Furthermore, the actual place didn't resemble the photos at all. Note that the Carnation Hotel is the same as the Cultural Crashpad, so it's advisable to avoid booking there as well.
Response from Property: Dear Guest,We regret that your roommates disturbed and woke you up. In shared rooms guests sometimes change beds themselves without permission of staff. To improve this, we are now issuing bed numbers to each check in on a piece of paper aswell. Please try living with us once again and you wont have this issue.
Volgshtein
Bed in Standard Western Style Mix Dormitory
Stayed in Oct 2023
Solo travelers
31 review
3.7/5
Posted on Oct 27, 2023
hotel is located around tsim sha tsui in Indian community. sometimes it takes time to get there using elevator because building is old, elevators are slow and too many people in que usually. room was a bit small clean, there were two beds. It's a good option as for budget hotel in Hong Kong
Response from Property: Thankyou very much for your good review.
JULIAN JOHANNES
Bed in Standard Western Style Mix Dormitory
Stayed in Aug 2023
Solo travelers
8 review
1.0/5
Posted on Aug 15, 2023
The owner can't hold his words. After requesting a bed change in the morning and getting his approval for that, he later started an argument in the middle of the bedroom at 1am while people tried to sleep. With pointless and simply wrong arguments he explained it how it was my fault. Leaving that aside, the room is absolutely terrible and the bathroom size not even a 1m². If you are looking for a cheap backpacker accommodation in HK, I suggest you look out for other options.
Response from Property: Dear guest, apologies for the misunderstanding, room or bed changes are allowed within a certain time frame and with the supervision of the staff during the process. As long as such things are performed according to those rules, there is no issue. In your particular case there was a set of factors that didnt work out well and as we did in person, we remark our apologies.
Guest User
Bed in Standard Western Style Mix Dormitory
Stayed in Apr 2024
Solo travelers
2 review
1.0/5
Posted on May 23, 2024
Very slow WiFi, nearly unusable
Guest User
Bed in Standard Western Style Mix Dormitory
Stayed in Jan 2024
Friends
2 review
3.2/5
Posted on Jan 21, 2024
smaller than I think. toilet was clean
Markss
Bed in Standard Western Style Mix Dormitory
Stayed in Mar 2024
Friends
47 review
1.5/5
Posted on Mar 29, 2024
Bad servivce at best
Markss
Bed in Standard Western Style Mix Dormitory
Stayed in Mar 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on Mar 27, 2024
For professionals
Guest User
Bed in Standard Western Style Mix Dormitory
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 21, 2023
Nice and good
Response from Property: Thank you for your wonderful review. We are happy that you liked our hostel and i must say that we liked your presence aswell.
Yuwen
Bed in Standard Western Style Mix Dormitory
Stayed in May 2024
Solo travelers
7 review
3.5/5
Posted on May 6, 2024
The location is very convenient. The building looks old and the scaffolding looks like it is being renovated. The room has two triple beds with upper, middle and lower bunks. The quilts are neatly placed on the bed, but it doesn't feel very clean.... ..
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Guest User
Bed in Standard Western Style Mix Dormitory
Stayed in May 2024
Solo travelers
2 review
2.0/5
Posted on May 6, 2024
It's worth the price. It's cheap, dirty and smelly. The air conditioning stopped working in the middle of the night and it became like a sauna, but the manager came and fixed it. The location is good.
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