Hotel Residency Andheri Reviews

Its very nice hotel, near airport and room is good condition, staff is helpful

Close to the airport Pretty good for thr price

This hotel is exactly as it describes itself. Nothing fancy, but a clean escape from Mumbai. They give free water in the room that is safe for drinking. The AC was a bit strong (weird complaint I know), and the bathroom a bit tight. The street the hotel is on is great during the day, but we arrived around 1am and the view outside ***** with the constructions, unfortunately, means we wouldn't stay here again.

Overall it’s very bad experience. Stained bedspreads and wrinkled (it don’t look fresh) at toilet no water pressure. A/c noise and not working properly.

Enitre hotel is renovated, compared to pre-Covid days. Rooms and bathrooms are clean.

Solid hotel stay close to the airport. Not the easiest to get Ubers there at some points in the evening, but the property itself was in decent shape with more improvements happening daily. I was pretty low maintenance, but staff was helpful when needed. Would consider staying here again.

Bad customer service and no customer orientation at all. They just offer 2 bottles of water in the room and for everything you ask the staff has just one answer that it’s a management policy. Never seen such an attitude and lack of basic courtesy or service. Won’t recommend this hotel to anyone.

The staff was very cordial and polite. The rooms were very good neat and clean. I would like to extend my special thanks to Mr Prasad from front office who was extremely helpful and catered to all my requirements during my four days stay.

Poor behaving staff , management don't know how to train their staff they are just acting at their own for no reason . Manager for particular department is acting like an puppet and not able to say a single words to their employees .

I was visiting for work for 1 night and hence requested an early check as I had to leave for work by 12pm. Deespite confirming twice on xall with Aditya (who was very courteous) at check in, I was greeted with rudeness from Mr.Khaitan, as if he was doung a personal favor to me if he gave my a room in time. He did give the room but the rudeness is not called for in the hospitality industry. Then, I was allotted possibly the worst room in the hotel. After the swanky lobby, the dilapidated floorboards and broken tiles (see photos) made me feel like a pesky beggar being given unwanted items. Room was given in 1st floor so view was bad too. From the time I left for work at 12pm to when I returned at 11pm they did not even bother to clean my room. I did not order in room dining but the breakfast was fine. Limited options but good taste with good service. For the 4k+/night tariff range I will look for other better options next time.

Good experience

Bad experience Pros, got early check-in Lobby is beutiful Room service staffs are good Cons, Unfriendly front desk staff Crowd on breakfast area as very small space, you need to share table with other guests Water leakage in one of our room from ceiling, complaint but no resolution AC was not working properly

staff are friendly rooms are decently big only issue tiles on the floor get slippery after shower and chances to slip is high . they should consider rougher tiles for toilet and bath area