Red Roof Inn Jacksonville Airport Reviews

The hotel environment and hygiene are good

I stay in red roof Jacksonville airport. Mr. front desk is not friendly room is not clean. I asked her for a quiet room in the back. It is very late-season, but I was told not available. Not many car in the parking lot. Definitely not recommend red roof. Jacksonville airport.

I've stayed in Red Roof hotels before so I'm well aware that they aren't updated or comparable to a room at the Hilton, but this location was disgusting. There was a fruit fly type infestation in the bathroom. As soon as I turned the water on they came flying out of the faucet head and drain. It was so gross that I packed my bags first thing in the morning and skipped the shower. People were partying until 5am. The walls are paper thin so you hear everything. No sleep. No shower. No shampoo. No coffee maker. Some lady had her Rotweiler off leash walking through the parking lot. I will never stay at a Red Roof again.

Check in was super easy. Front desk was smiling and easy going although it was late. Check in was quick. Room was clean but there was roaches. I don't want to call front desk to bother about a roach. What can they do?

I’ve never written a negative review for any hotel until now since I feel strongly about my experience with Red Rood Inn by JAX Airport. The area generally felt unsafe (the sheriffs were even interviewing the front desk agent during my entire check-in process for some incident that occurred that evening). When I got to the room, the floors weren’t swept, cigarette burns and dried blood stains on the sheets were apparent. The bathtub appeared to have not been cleaned for a very long time and looked filthy. After 5 minutes there, I decided that it was best to just leave and find another losing elsewhere even if it meant spending more.

Everything was really out of date, the mattresses was old and pillows flat. No working phone or clock, the remote didn’t work the Television, the shower head wasn’t working right, all the water came out on the back side of the shower head. The day I was leaving I seen 2 Roaches, so that really turned me off. I would never recommend this place.

I’ll say this I’ve stayed here before some 8-9 years ago and I wasn’t happy with the room the staff it was not good and was not sure what it would this time But the rooms have been upgraded very nicely very clean good looking the manager and staff are very professional and nice I love it here

Night clerk went AWOL and sleep in one of the rooms instead of managing the desk. Did not return until 6 am so we had to sleep the night in the car. We hung around until the manager arrived. She said she would reimburse us for the rooms. However, she did not and now that we've left town and gone home she is ignoring our emails and phone calls too.

The room reeked of stale cigarettes and this odor penetrated everything including the bed and our clothing.

Front desk was very nice. The room was run down, blankets & sheets had holes & burn marks in them on both beds. Lots of holes in the wall with bad patch jobs. Art work was missing though hangers were still up. Smoke alarm has a cage over it. Bed is hard and pillows old. Walls are thin so noise level is very loud. TV, bed lights & shower curtain looked newer, so they may actually be in process of some updates... not real sure Cell service is awful & wifi never connected ...and no phone in the room so if there had been an emergency you are out of luck to call for help. Area feels sketchy but typical for a Red Roof Inn Very close to airport, so convenient

Service at front desk was perfect. The place seemed safe. Those two parts of the stay were good. But the room was not too clean and that just made it uncomfortable. Also, the toilet ran.

I was about to fall asleep at 10pm because I had to wake up by 5am for a 14 hour drive. I get a random knock at my door at 10pm that night so I get up to check outside the peep hole. It was too foggy to even look through it. They knock again so I yell through the door “can I help you?” And they didn’t answer, just walked away. As a girl traveling by myself, this was pretty scary. I called the front desk and hoped it was them. They tried to avoid the question and I had to ask 5 times just for them to tell me it was them. Why couldn’t they just answer at the door? The rest of the night I could only get about 3 hours of sleep because I kept waking up to every noise I heard since I was on high alert now. They also tried to tell me I was in the wrong room when they were the ones that gave me the key for the room. I’m sure this doesn’t happen all the time, I just won’t be staying here again

Property is dated, infested and dirty over all. Cheap rates but there several nicer and reasonable hotels within walking distance. Be aware of people loitering and hanging around the parking lot, not a good look for the property.

I have nothing but good things to say about my day here at red roof so far