Hilton Americas - Houston Reviews

The location is probably the best part. It is connected to the convention center and there is also so many restaurants and food trucks so close by and there are some connected to it as well. It’s very clean and I would definitely stay here again.

It was a wonderful accommodation!

It's alright. Overall, nothing has been done. If you go to the Toyota center to watch a concert or a game, it is recommended to live. It's really close.

The toilet smells very heavy, it is probably a problem with the toilet installation. Please check it by yourself. Hilton should not have such a problem. We stayed for four days. At first, we were too tired from traveling and didn't mind. Later, we found that the smell was getting worse. But the time is too tight, so I didn't find the hotel theory.

The environment is very good, there is a bar downstairs where you can eat and drink🍺

The size of the standard room is great. You don't feel cramped and it feels quite luxurious. The shower is one of the best of all the hotels I stay in. This is incredibly convenient if you are attending a conference at the George R. Brown convention center.

Connected to the convention center so it made everything easy. Beautiful property, friendly and clean. Rooms were big and nice.

I have stayed there every year for volleyball tournaments once a year. So this is like my 5th time to stay here in about 5 years. After staying here each year seems like it is going downhill more and more. Paying 350 a night for a room you would expect everything to be 5 star. Also I am paying with taxes and fees and not even tip 70 a day to park my car there in valet you would expect the car to be taken very care of. The room is starting to be outdated. They are at the point the rooms need to remodeled and with a full occupancy of the room at 350 a night they can afford it. Seems like they are taking too much profit and not re-investing it back into the hotel. With that being said I am not sure if there is a buy out coming on the hotel given the fact its not being re-invested in the business. They have the AC in the rooms with no fans and the AC turns off if your not moving in the room so often. I understand a lot of hotels are going to this for cost savings but at 350 a night I should be able to not have to worry about electric cost. The bathroom door is a slide door and their is no lock! I went there with my family and have two small kids so a lock is a must. Also the shower the drain was popping out and I stepped my foot into the drain twice while I was there which is a big hole. I had to fix the drain over and over and was missing screws. To top off everything the valet scraped up my entire rim on a curb and didn't even apologize or admit wrong doing.

We absolutely love Hilton Americas. It's a great place for sping break. My daughter loves the indoor pool. Mrs. Brenda at the front desk is amazing! She always greets us with a warm and welcoming smile and we look forward to seeing her every year.

Overall I felt our stay was nice, but I lost a case with chargers and when I called lost and found I felt there was no interest in locating the case, just a simple we don’t have anything.

Great location. App made check-in a breeze, especially since the front desk check in line was SUPER long. We were able to skip the line and go straight to our room using their “Digital Key” on the App. Only negative was the elevators required your room key or Digital Key to access your floor, but several of the key readers wouldn’t work leaving folks stranded waiting for another elevator.

Exceptional staff and service. Highly recommended. You won’t be disappointed by the staff’s exceptional service. 😊

Here for the 24’ Cross Court Classic! Amazing experience at the hotel and great accommodation and atmosphere.

Love staying at a hotel I’m going to an event at. Great location. Parking is a bit expensive. Good dining options. Room was great.