Quality Inn Huntersville Near Lake Norman Reviews

We waited while another guest argued about the lack of cleanliness in his room and asking for a different room. So we left.

There was a lot of noise and kids running around. Filed noise complaint and issue was not resolved. Supposed to be a non smoking building and it smelled like cigarettes. Was told I needed cash for a deposit which was not stated anywhere. Charged my card and it has not been refunded yet.

Somewhere I saw this hotel ranked quite high, now I can't find where. It's ok. It's old & has very little water pressure. Checked in & found bed sheets & comforter had 2 spots stuck together, black circles, looked like cigarette burns. They had to have noticed when they made the bed. Told them, they assigned a different room. The 1st was dark with only 1 working bedside lamp, 2nd had 4 lamps- so much better. Hot food was scrambled eggs & sausage & waffles. Eggs were not thick and fluffy, sausage had congealed fat all over. There 3 nights, last morning no hot food and waffle maker & toaster didn't work. At least it was fairly clean.

Staff was great. Place is really rough, although it is inexpensive.. Almost all the outlets were burnt out and all the light bulbs. It was not a quiet place, but the staff was nice and they did their best despite the place being in very rough shape. They definitely need to do maintenance on the rooms. Towel racks, hair dryer, walls, curtain rods etc etc broken all broken burnt out outlets and only one working light bulb in the whole room. Place needs some serious TLC

I reserved this place through a discount site and wasn't disappointed. It was north of Charlotte so I didn't have much of a rush hour to contend with. The WiFi and cable were good and the bed was comfortable. The room had an iron and board and coffee. Good stay.

The tile ledge under the bathroom mirror had a large cigarette ash chunk on it. First I thought it was a bug. I removed it with a Kleenex then wiped the ledge with a wet wipe and it was very dirty. Yuck. The beds were noisy, lumpy, and uncomfortable. Staff was very nice.

Property was NOT close to clean. Entire facility and room had very bad odor! Hotel room lamps had chewed gum all around. My hotel room door would not lock properly easy to be pushed in. The room key will also deactivate forcing us to return to the main desk for deactivation. Very inconvenient!!!! The hotel did not have clean towels for an entire day to provide guests due to staff not being available to do laundry… unacceptable. This hotel receives 1 star only for being pet friendly and available for a last minute stay. I should’ve checked out the very next day not stay 3 days. I will NEVER return to this property.

Strong ********* odor Elevetor does not work (We got stock) Desk service is bad Steps are dirty Welfare recepients living in property

the room clean, comfortable. The only drawbacks are that the elevator did not work and my room was on the 3rd floor, when taking out the luggage it was exhausting and uncomfortable. and on the website they offer laundry service but it is not really working.

Very pretty and inviting upon pulling up. Smells and looks clean, ground kept nicely. Looks like there is a lot of shopping and dining nearby. I'll explore more during the daylight hours.

Upon entering the room that was assigned, we noticed that it had not been cleaned. That however was corrected by James, who when contacted not only gave us a different room but personally came to the room with us to make sure that the room was OK. The entire time we were there, James gave service and hospitality above and beyond the call. He is a keeper for the chain.

The hotel staff was very nice, everything worked in the room, the bed and pillows were VERY comfortable. The AC/heater did not work very well. It was either very hot or super cold! It was hard to stay comfortable all night. We kept the do not disturb sign on our door for the first three days. On the last day we were leaving for the day and we were hoping the room would be cleaned, so we took the do not disturb sign down. we left at 8 am and came back around 2 pm and our room was not touched. The hotel was very cheap so, you get what you pay for! I would rate this stay a 2.5/5

We couldn’t slept well because the a/c unit wasn’t working properly. I settled it on 70 degrees and it felt like 80’s too hot. You should fix the unit.

In a great area with lots of nice restaurants and shopping. Very safe neighbourhood. For the price this was a great value.