Aston Gorontalo Hotel & Villas Reviews

Response from Property: Dear Sir Or MadamThank you for taking the time to complete a guest comment following your recent stay with us.We are delighted that you were satisfied with the service provided by our staff and that our facilities met with your expectation.Naturally, we wish to provide the very highest quality service for our guests, and believe that is a very important key to our future success.We are looking forward to the pleasure of welcoming you back and having the opportunity to serve you again.Yours sincerely,Alain John-John SiwyGeneral Manager

Response from Property: Dear Mr Nick YawThank you for taking the time to complete a guest comment following your recent stay with us.We are delighted that you were satisfied with the service provided by our staff and that our facilities met with your expectation.Naturally, we wish to provide the very highest quality service for our guests, and believe that is a very important key to our future success.We are looking forward to the pleasure of welcoming you back and having the opportunity to serve you again.Yours sincerely,Alain John-John SiwyGeneral Manager

Response from Property: Dear Ms Yemi Thank you for taking the time to complete a guest comment following your recent stay with us.We are delighted that you were satisfied with the service provided by our staff and that our facilities met with your expectation.Naturally, we wish to provide the very highest quality service for our guests, and believe that is a very important key to our future success.We are looking forward to the pleasure of welcoming you back and having the opportunity to serve you again.Yours sincerely,Alain John-John SiwyGeneral Manager

Response from Property: Dear Mr Gus Made Thank you for your time in filling in guest comments regarding their recent hotel stay We are happy to hear that you really enjoyed the service provided by our staff and the facilities available so that it met your expectations. Honestly, we always provide the best quality service to all guests, and we believe that your comfort is the key to the success of our best service in the future. We hope together to be able to serve you again in the future. Best regards, Alain John-John Siwy General Manager

Response from Property: Dear Mrs. Rahma Thank you for your time in filling in guest comments regarding their recent hotel stay We are happy to hear that you really enjoyed the service provided by our staff and the facilities available so that it met your expectations Honestly, we always provide the best quality service to all guests, and apologize in advance regarding your complaint. For the GYM, we happen to have a GYM area available at the Pool bar or near the swimming pool area, maybe in the future if you have plans to visit us again we will help direct you to some of the facilities at our hotel, because we believe in your comfort. is the key to the success of our best service in the future. We hope together to be able to serve you again in the future. Best regards, Alain John-John Siwy General Manager

Response from Property: Dear Mr Thank you, for your comment. Thank you very much for your feedback on the hotel facilities. The hotel facilities are quite good, but there are mosquito problems, lack of anti-mosquito equipment, and the surrounding environment is not satisfactory. This is useful information for future improvements. We will take the following actions to improve the guest experience: Mosquito Control: We will take immediate action to control mosquito populations in hotel areas. We will also consider providing mosquito repellent and other anti-mosquito equipment to keep guests comfortable. Environmental maintenance: We will further inspect the environmental conditions around the hotel and try our best to repair areas that need improvement to create a more pleasant experience for guests. We hope you will give us another chance in the future to provide you with a better stay experience. Thank you for your honest review. you are loyal Alan John-John Seavey General manager

Response from Property: Dear Mrs. Caecilia Thank you for your time in filling in guest comments regarding their recent hotel stay We are happy to hear that you really enjoyed the service provided by our staff and the facilities available so that it met your expectations. Honestly, we always provide the best quality service to all guests, and we believe that your comfort is the key to the success of our best service in the future. We hope together to be able to serve you again in the future. Best regards, Yunita Damayanti Abdullah Acting General Manager

Response from Property: Dear Mrs. Augustine Thank you for your time in filling in guest comments regarding their recent hotel stay We are happy to hear that you really enjoyed the service provided by our staff and the facilities available so that it met your expectations. Honestly, we always provide the best quality service to all guests, and we believe that your comfort is the key to the success of our best service in the future. We hope together to be able to serve you again in the future. Best regards, Alain John-John Siwy General Manager

Response from Property: Dear Sir/Madam Thank you for your time in filling in guest comments regarding their recent hotel stay We are happy to hear that you really enjoy the service provided by our staff and the facilities available so that it meets your expectations. Honestly, we always provide the best quality service to all guests, and we believe that your comfort is the key to the success of our best service in the future. We hope together to be able to serve you again in the future. Best regards, Alain John-John Siwy General Manager

Response from Property: Dear Mr/Mrs Fish Thank you for your time in filling in guest comments regarding their recent hotel stay We are happy to hear that you really enjoy the service provided by our staff and the facilities available so that it meets your expectations. Honestly, we always provide the best quality service to all guests, and we believe that your comfort is the key to the success of our best service in the future. We hope together to be able to serve you again in the future. Best regards, Alain John-John Siwy General Manager

Response from Property: Dear Mrs. Rianti Patila Thank you for your time in filling in guest comments regarding their recent hotel stay We are happy to hear that you really enjoyed the service provided by our staff and the facilities available so that it met your expectations. Honestly, we always provide the best quality service to all guests, and we believe that your comfort is the key to the success of our best service in the future. We hope together to be able to serve you again in the future. Best regards, Alain John-John Siwy General Manager

Response from Property: Dear Sir/Madam Thank you for your time in filling in guest comments regarding your recent experience of staying at the hotel. We are pleased to hear that you really enjoyed the service provided by our staff and also the facilities available which met your expectations. Honestly, we always provide the best quality service to all guests, and we believe that your comfort is the key to the success of our best service in the future. We hope together to be able to serve you again in the future. Best regards, Alain John-John Siwy General Manager