Nibela Lake Lodge by Dream Resorts

Nibela Lake Lodge by Dream Resorts Reviews

Nibela Lake Lodge by Dream Resorts

L541 Road, A1115 Rd, KwaNibela, South AfricaView Hotel Details
Nibela Lake Lodge by Dream Resorts
Nibela Lake Lodge by Dream ResortsNibela Lake Lodge by Dream ResortsNibela Lake Lodge by Dream Resorts
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Nibela Lake Lodge by Dream Resorts Guest Reviews

4/5
15 Reviews
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
Filter by:
Sort by:
All Reviews(15)
Positive reviews(10)
Reviews with photos/video(2)
Negative reviews(5)
Guest User
Checked in Mar 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Mar 19, 2024
On a sweltering January morning, under a deep blue near cloudless sky, I made my way through the entrance gate for False Bay and into the iSimangaliso Wetland Park. My plans had changed as I intended to drive to my destination but an email from the lodge I was heading to offered me a ferry transfer. Following the directions, as per my email, I found the car park from where the ferry would pick me up. I stood on the shoreline of the great St Lucia Lake gazing out across the vast expanse of water wondering from where my ride would appear. Right on time it appeared in the distance and cruised towards me. After exchanging some polite waves with the crew, the ferry turned and reversed right up to me before coming to a halt on the shallow lake’s edge. I was not sure what to expect when I was invited to travel by ferry. The last ferry I had been was to the Isle of Wight, here at home in England, along with hundreds of other people. This was a far more personal experience, as this ferry, captained by Vincent, joined by assistant lodge manager Sebeh and chef Diego, only had seating for around a dozen people. There were seats indoors, on the stern of the boat and on the roof. I tested all three seating areas during the forty-minute transfer. From the ferry you get amazing views of the lake and its lush green vegetated surrounds. There are beaches, rocky shores, dunes and thick bush. And if you are lucky you will get to spot hippos, Nile crocodiles, or some of the abundant bird life, from African fish eagles to flamingos, that reside here in the World Heritage Site, iSimangaliso Wetland Park. I must mention as well that Diego, a real bonus and surprise, served up a basket meal lunch of fried chicken, samosas, meatballs in a sweet spicy sauce and chips. As Vincent slowed the boat’s engines the lodge jetty and moorings came into view looking up. beyond our mooring, sat Nibela Lake Lodge, beautifully nestled into the natural coastal forest. To the African beats softly playing over the ferry sound system, which reminded me of the music of the late great Johnny Clegg, Sebeh departed, or rather danced, her way from bow to jetty. Then all eyes on me. I moved my feet and arms to the sounds in my head but not those of the music coming from the sound system. Even in the loosest sense of the word this was not dancing. But this set a good tone as Nibela is as much about fun as it is about getting away from it all and total relaxation. This is a place that can be whatever you want it to be. After checking in the fun continued. This fun was a first for me and all ‘firsts’ get a mention in my articles. I was a little apprehensive about the afternoon’s excursion, but I can honestly say it was fun and a great experience. Quad biking was never something I had ever considered but after a lesson, from guide Sipho, which included some riding tips, do’s and don’ts and basic safety we were off. Sipho led the way, followed by myself and Sebeh, through the lodge gates and out on
Quest12696758693
Checked in Mar 2024
Family
1.0/5
Posted on Mar 13, 2024
Don't go here!!! On my arrival I was informed that they accidently invoiced the booking amount twice. They insured me that they resolve the issue and refund me my money. It has been more than 6 months now and I never got my money back. Getting intouch with them is hard and I'm wondering if I ever get my money back.
Response from Property: Good day Cas Hope you are well. With regards to your refund. We do apologize for the inconvenience in the time that it takes to get this done. You refund was send to the relevant department to do, but as you surely would understand we do have procedures and policies that needs to be adhere to, for ensuring that when we do a refund that it is done to the correct person. These days we need to be extra careful with all that is currently happening all over the world. Your refund was in the last phase of clearance and should reflect in your account by latest end of this week. Kind regards Soretha van Reil van Staden
Daydream63123696690
Checked in Jan 2024
Couples
3.0/5
Posted on Jan 29, 2024
The most expensive Logde I have ever been too. I payed “in full” before going there when I got there to be told that the R2200 per night only applied to one guest we had payed 4,400 for 2 nights so we had to double that because I was “sharing” with my husband.I still have sour taste in my mouth.Rooms don’t have a TV only books to read.I would never set foot in that lodge ever again.
Response from Property: Good day We thank you for your response. The booking was made for one individual on the system. We do understand the inconvenience, regarding the extra amount due. The rate will increase when the pax amount increase. On all site we do state that Nibela do not have TVs in the rooms as we focus on the Nature experience. We do have one Television in a common area at the bar. We regret that you did not enjoy your stay at Nibela Lake Lodge. Kind regards Soretha van Riel van Staden
Guest User
Checked in Nov 2023
Other
0 Reviews
2.0/5
Posted on Nov 20, 2023
Very disappointed with this accommodation. Started badly when we couldn’t get in the gate. There was an intercom, turns out it doesn’t work but there was no sign to tell us that it wasn’t working. Had to phone reception, they then phoned security guard to let us in. Parked car and lugged our bags all the way along a rickety boardwalk to the reception - turns out if you leave bags at car they will take them to your room. Friendly reception staff who greeted us with a welcome drink. Given key to our lodge - expected a beautiful view over the lake but disappointed to find there was very little view due to the vegetation. Room was shabby and small. You can’t drink the water so have to have the water they provide. Our room wasn’t turned down the first night so water wasn’t topped up which meant a trek to reception to get some drinking water. Menu was poor and provided in a shabby plastic folder. Food wasn’t great, reminded me of a Wetherspoons. Husband hired a mountain bike but chain kept coming off and gears didn’t work. One hour boat trip out over lake was worth doing and we saw a hippo. Staff friendly and try their best but place need an injection of money to bring it up to standard. This was the forth place we stayed on our two week trip and really disappointing.
Guest User
Checked in Sep 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Sep 23, 2023
Thank you for warm welcome Staff are friendly and kind. Drive there is pleasant even saw flamingos. Rooms are perfect. Setting is great in a natural forest. Walks are great and the birding is excellent. Dinner was good breakfast great. Thanks Dave
Guest User
Checked in Jan 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
This place is actually such a lovely experience. We went there as a couple on our honeymoon as part of a trip around soth Africa and found this place on ***********. We're so so glad we came here. The staff are really what made this place what it is. Every single person introduced themselves. Everyone was accomodating and was proactive - this is what differentiates transactional customer service with an experience that makes you feel valued and welcomed as a family member. Now, I must say that driving there should definitely consist of a 4x4 or high clearance vehicle. We made a massive mistake of driving there from richard's bay in a tiny red dishwasher of a car, in the pitch darkness. However, the staff know about these issues and actually all live locally (they even know how many hippos are in the lake!) So they came in a pick up truck to help navigate us when we got scared of the animals at night. Directions on Google are being fixed but I'd either recommend Waze or I'd recommend using the directions given by the hotel. We arrived about 20 minutes before a major storm so some activities were off the table (like visiting the wetlands as they were flooded!) For the rest of the week. Though we went on all other tours. Even when we didn't have cash to pay our driver for the big 5 safari (highly recommend) the lodge just paid it and billed us at the end, saving us yet again! When we asked to move rooms as it can get quite slippery and my wife's ankle is bad, they did it in 20 minutes. When we wanted laundry done before our next leg, they promised 24 hours and they did it in just over 12 (they were dried and pressed too!) To add to all of this, they've got board games and amazing cocktails and food to help you kill time. The food actually was a major highlight. We worked our way through the whole menu as it was so nice! The burgers are a highlight by the way! They even called us a few days prior to arrival to check our dietary requirements. While we want to explore so we'll stay at another dreams resort when we're around again, we will definitely return to say hello to everyone. You can trust these people for cleanliness, professionalism and encyclopaedic local expertise that nobody else has. Please do the village tour if you can too, as you get to really understand what's around you and some of the proceeds go back to the community (some of whom are hired by the hotel)
Response from Property: Good Day Ehab We would like to thank you for your wonderful review on your recent holiday with us. We are so grateful to have been able to exceed your expectations of Nibela and the Kwa Nibela Community. Our team always strives to do the best for all our guests and we are pleased to know that we have exceeded in creating a memorable holiday and honeymoon for you and your new wife! We would love to see you again one day! Gemma & Ryan and the Nibela Team
Guest User
Checked in Jan 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jan 13, 2023
We booked the couples package It was a beautiful ferry trip to the lodge Was greeted by lovely staff with welcome cocktails . Our lodge was lovely with a du luxe king size bed overlooking the lake . Lovely canapés and snacks with tea, coffee and water in the room , couldn’t resist the outdoor tub with bubbles , just relaxed until dinner . Dinner was set up on the pool deck overlooking the beautiful lake. Next day a picnic was set up despite the rain , it was set up on our deck , lovely spread to the picnic basket with champagne . All meals was delicious . The nature walk was really good , saw some animals on the way and beautiful buffer flies . Relaxed in the jacuzzi to a lovely sundown dinner. A beautiful lodge with inviting and extremely helpful staff .
6/8
Response from Property: Dear Mandy Many thanks for taking time to complete a review on your recent holiday with us It is always a pleasure to read how much our valued guests enjoyed their stay. We look forward to welcoming you back in the near future Gemma Linforth
Guest User
Checked in Jul 2023
Family
0 Reviews
2.0/5
Posted on Jul 13, 2023
Not quite 4 star! Nibela Lodge unfortunately didn’t live up to the 4 star rating. We stayed at the lodge for 3 nights in July 2023. Despite the welcoming staff and warm smiles, this hotel left us wanting and disappointed. We took the breakfast and dinner option. The food was average. Well presented. But don’t expect much more. With a few exceptions, most of the food on offer is basic. Expect to wait a long time for meals - we even waited over an hour! Received mains before starters. And got chicken in a vegetarian pasta. The restaurant was out of stock of many things - including bread. The rooms although, comfortable don’t seem to be well maintained. The air conditioner didn’t work and took more than one request to get it fixed. We did not have hot water twice in a 3 night stay. The hotel does not have blankets. It was a cold and uncomfortable couple of nights. There was no wifi in the room contrary to what we were told on arrival. After reporting it to the hotel it was finally resolved, 2 days later. If you’re looking for 4 star comforts, luxuries and attention to detail, this is not the place. The place seems to be poorly managed. And perhaps staff need more training. They are well intentioned but clearly lack experience. There are onsite activities like quad biking, nature walks, nature drives, fishing and a boat ride. We did the quad biking and a boat ride. The boat ride was just around the lake, didn’t see any crocs. R500 per person for a ride around the lake for an hour. I don’t think this lodge offers value for money. Based on our family’s experience I would not recommend this resort to family and friends. Our experience overall was underwhelming. And I believe over priced for what is on offer.
Guest User
Checked in Apr 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Apr 9, 2023
We were fortunate enough to spend our Honeymoon at Nibela Lake Lodge. It was an unforgetable experience! The lodge is in mint condition, the staff is extremely friendly and the amenities are great. Loads of daily excursions to choose from, or if you prefer staying put, the pool and deck area is a great place to spend the day lounging in the sun. The restaurant en bar is fantastic and overall we found it affordable. Thanks to all the staff at Nibela Lake Lodge, we had an amazing time with you!
Guest User
Checked in Jan 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Jan 31, 2023
My family (6 adults) stayed at Sobhengu Lodge for 2 nights in August. The drive to the lodge is approximately 30km on a dirt road and through rural locations, for which better signage is needed to provide assurance that you are travelling in the correct direction. The hotel and chalets overlook the St Lucia lake providing a picturesque location for a few days away from the city. We opted for a 6 sleeper self catering chalet, which was secluded with a patio and private jacuzzi from which to enjoy the scenic view. There were 3 separate bedrooms with en- suites which were comfortable and clean. My two complaints: firstly; the numerous monkeys the entire day which meant keeping all windows and doors closed, and having all meals indoors. Secondly, the electricity would switch on and off throughout the night, which did not ensure a good nights rest. We did not use too many of the facilities, rather choosing to enjoy the time to relax with family.
Response from Property: Good Day Sameera Thank you for your review, it is always so rewarding to hear how much our guests enjoyed their stay with us. We do apologize on behalf of Eskom, they have a regulator that is malfunctioning on our line which is why the power was going on and off over your stay. It has been replaced. We do hope to host you again at Sobhengu and Nibela.
Guest User
Checked in Jan 2023
Friends
0 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2023
I highly recommend that you stay here, the food was great, the employees were very accommodating and friendly, and there are beautiful views. Be sure to get the massage while you're there. You can't ask for anything more. I would happily stay here again in a heartbeat!
Guest User
Checked in Jan 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jan 12, 2023
Beautiful location overlooking the lake. We stayed in 211, a bit of a hike but worth it. Secluded with an outside bath and shower. We stayed 2 nights and had to move chalet into 203. Less secluded however still had a spectacular view and a shorter walk to the restaurant. Enjoyed a 3.5 K bird watch walk with Lucky, whose knowledge of birds, trees and flowers was outstanding. Also had a trip out on the lake with Vincent and colleague and meet hippos, at a distance! and lots of water birds. Great spot for a sundowner. Only negative was the difficulty we had trying to pay our bill as the machine was playing up and this was stressful for the staff member trying to take our payment and us trying to make the payment.
Response from Property: Good Day Maggie Thank you so much for your wonderful review, - we are so pleased to hear how much you enjoyed Nibela and we look forward to having you back soon.. Gemma Linforth
Guest User
Checked in Jan 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jan 12, 2023
This past weekend my wife, Caron and I had the pleasure of spending 4 days at the Nibela Lake Lodge. It was a wonderful, relaxing experience in a beautiful part of South Africa on the banks of Lake St. Lucia. The ferry trip from Lister Point to the Lodge set the tone for the four days. The accommodation was lovely and the food very good. The staff were all excellent, thoughtful, very helpful and incredibly knowledgeable about the area, the fauna and flora and the local cultures. The trails are well marked and make for easy walking. If attention to detail, peace and quiet and good food are what you are looking for, then Nibela Lake Lodge is the place to be. Dan Henry
Response from Property: Good Day Dan Many thanks for taking time to complete a review on your recent holiday with us It is always a pleasure to read how much our valued guests enjoyed their stay and we look forward to welcoming you back in the near future!
Lesley.
Checked in Feb 2022
Other
2.0/5
Posted on Feb 12, 2022
Unfortunately the renovation spoilt our stay. It clearly stated on the web site renovations were completed. It indicates wifi available in rooms...it was not. When we asked the receptionist she was surprised and said she would send someone to sort it out. My husband had a conference call at 1am....never got assistance. The door to cabin didn't fit the frame. Bathrooms desperate for up grade. Staff in dining room great and food was very nice. Guide Lucky very friendly. Would we go back...not likely.stunning setting though.
Verified traveler
Checked in Jan 2022
Other
2.0/5
Posted on Jan 8, 2022
Just too many bugs and frogs in the rooms to have a comfortable stay