Hôtel Mercure Paris Levallois-Perret Reviews

Clean and comfortable hotel. The staffs are very polite and helpful. Overall its a good stay.

Convenient location - close to train station Only offered 1 bottle of water when obviously there were 2 of us staying there.

The room is small but it has all functions and clean. A very nice night in there.

The room is very good, clean and hygienic, with first-class facilities. The front desk service is good, professional and friendly. The lobby design is very special. The hotel is in a great location, in a very safe and quiet community, not far from the subway station.

The costumer service is great but living in a place for several days, that I’d expect to be at my everyday standard of living.. isn’t adequate, the room service were very lazy in their workings 😅 I left a cup (that I’d been drinking from last night), I would have at least expected them to take it away (they didn’t). I finished a family sized packet of sweets last night (the empty bag was just left in the same place). I also had a takeaway box of food from yesterday (as the portion was humongous) as I didn’t feel like eating it, I put it in the bin.. when I got back to the room, I see the bed made but a dirty, empty glass .. my old box of food and an empty sweet packet. This is why I’ve rated so low!!

The hotel has a great price per quality ration. Rooms are nice and modern and quite big. Location is perfect if you are staying around Levallois, but also max 10 minute walk from two metro stations on line 3. Service was great . Only thing the heating is set on automatic and it became really cold at night, as it did not warm the room enough. Beds were comfortable and the duvet really warm.

Can not over state that this place was not only value for money but modern but so homey! Which at that point in my travels being solo I was very grateful to them being so friendly. And they so helpful with anything i needed and where so understanding with my thick accent and managed to understand me without making me feel awkward or stupid. Can not recommend this place enough!

a lovely hotel in a quiet residential area not to far from palais des congres and the bus from beauvais airport. The staff were unbelievebly helpful and transport links to all the attractions of Paris were great. my only downside was that I wish I could Have heated my breakfast up in a microwave or similar

We had been staying in Clichy, and a flight change necessitated an additional night in Paris. Quick internet search led us to this hotel in Neuilly. Quaint, quite Parisian in appearance … VERY FRIENDLY front desk personnel. We upgraded to a ‘Chambre Prioritie’ and that turned out to be a mistake because it took quite a long time to get the room ready while my son and I waited outside on the Terrace. Service wise, only that and returning to the hotel at night and having to CALL to get someone to answer the door (the door is locked from the outside, and your room card does not open it, you have to press a buzzer and wait … we were unable to raise anyone and had to make a call). As other posters have noted, there is a faint smell of smoke about the property … but we tried to overlook that due to the phenomenal location and friendly staff. Breakfast was good … costs 17 Euro each … but nice selection. Overall, I would go back in a moment. For what it’s worth, we WALKED from there to Champ du Mars, then took an Uber back. The walk there was just over an hour, very easy. We also found great restaurants in Neuilly.

Super clean and comfortable, this little gem is located just a rock throw from Paris (Arc de Triomphe). We were just steps away from the overpriced central neighborhoods but yet, we had a metro station around the corner. Besides that, the staff was awesome.

Very warm welcome whether for departure or arrival. Special attention for customers during the popular Easter weekend. Comfortable, clean and well located hotel and room. Breakfast with a wide choice and plentiful.

As a regular customer of your quality hotel, I have always appreciated your attention to detail and the quality of your services. However, during my most recent stay, I was greatly disappointed by an incident that significantly affected my experience. First, the fire alarm went off unexpectedly at a fairly early hour, disrupting my sleep and that of other guests. Not only was this very disruptive, but it also caused confusion and concern among the hotel occupants. As a loyal customer, I expected such situations to be handled more efficiently and discreetly. Additionally, when I expressed my disappointment at the front desk and requested a goodwill gesture due to this disruption, I was informed that the alarm had been triggered by another guest taking an excessively long shower. While I understand the need to follow safety regulations, I do not think this should excuse the inconvenience caused to all hotel guests. As a loyal customer, I was disappointed to find that my legitimate request for a goodwill gesture was rejected without consideration for my experience as a customer. I strongly encourage you to review your incident procedures and consider the impact on customer experience when handling such situations in the future.

We were very happy with our stay at the Mercure Levallois. The staff were lovely and very attentive, the rooms were comfortable. It was perfect for our stay in Paris, we recommend! Thanks again for the great service!

I had a great stay at this hotel! The location is ideal, the rooms are clean and comfortable, the staff is professional and very pleasant! I will definitely come back during my next stay, and I will not hesitate to recommend the hotel to friends and family.