The Lodge in the Vale Reviews

This is my second submission of review: an edit of the first. I rated it one star on Trip Advisor. Terrible. It was not possible to rate it the minus this place works hard to achieve. I submitted it while still there. John Cleese got the idea for Fawlty Towers from observing a hotel owner in Torquay. Highly unsuited to the hospitality industry, the stuffy and snobbish owner treated guests (customers) as though they were a hindrance to his running of the hotel (a waitress who worked for him stated "it was as if he didn't want the guests to be there"). - then he moved to open this place. I stayed for 2 nights. On reflection, do I need to list again all the disappointments brought about through the misleading descriptions for the business? No. So you don't just get it from me, I recommend that before you book, you do what I was driven to by Basil - read all the reviews. I read all 470 on Trip Advisor, perhaps I was being unfair. Ignore my review here. Go straight to the other 12 "Terrible" scores, I discovered. My review is not unique, just a "me too" of what is already there. Leopards, spots and all that. Then read the 2 and 3 star, they are simply forgiving reviews which are actually one star and disguise the true overall low rating. All the terrible things listed in these reviews apply exactly, including those you will find attracting your attention to the foul tempered and personally offensive, jumping to conclusions (quote from a review) performances of Basil, grumpy staff and those reviews which correctly acknowledge the place as, at best, a decently clean backpackers' hostel, not a hotel. Then, if you're looking for a quiet, relaxing hotel, book elsewhere or do you feel lucky? If you're used to hostels, the place is all right. If you're a walking backpacker, you have a walk and back along a busy A- road, to the sister-pub for a cooked breakfast and dinner. Think Lakeland rainy days. By my second night, Basil had read my review and at approx 9pm, (he could have waited untill morning) he got the Receptionist to take up the landline phone to me and put him on to me. If Basil had not taken this offensive aggression, I would have just left the first submission. Now the replacement relates Basil's performance which is far worse than the misleading description. Without any formality of introduction, he launched straight into aggressive abuse and personal insults, claiming that in all the years the hostel had been open, it had never received a bad review. Only mine. If he had attacked a sensitive person like this they would have been thoroughly brow-beaten. He kept this up for many, many minutes, repeat, repeat. I couldn't get him to stop, so I put the phone down and went to brush my teeth. When I got back, he was still at it and not noticed I'd gone. I did finally manage to ask him what he wanted me to do about it? The noisy roads through the night would still be there as would the cupboard space rooms, too small for 2 people, Basil wasn