Malmaison Liverpool Reviews

we stayed here for one night , the hotel was even nicer than we expected on arrival and the lady on reception thar checked us in and out was so lovely. Room was spacious and clean, modern and all round well presented.

Beautiful location on the waterfront clean room comfy bed great shower an a tub big enough for a swim

Brilliant but girls if you need to do your makeup you need to bring your own light and mirror …

Amazing stay, this will be my go to whenever I visit Liverpool. Lovely large comfortable room, breakfast was incredible and the service was outstanding!! Great location in the docks too close to the centre.

Didn't appreciate the fire alarm going off twice apparently the system is joined to apartments on the top floor which seems according to staff to regularly happen

Stunning hotel. Really enjoyed our stay. Staff were friendly and very helpful. Will definitely stay again, highly recommend!

Nice location, nice friendly people, almost swanky hotel. Rooms on the tired side which shows when it has shown design bravery, with a black bathroom for example. A little noisy on the river front but all acceptable for the location and hospitality.

Easy access to the city centre. Clean and well maintained. We had dinner in the hotel on the first night - was nice and well presented.

Lovely hotel, perfectly clean, close walk to everything we needed! Friendly lovely staff, great reccomendations- made our trip so much easier

Nice location close to city centre retail and hospitality. Short walk to Albert Dock Staff very pleasant and helpful.

Stayed here many times . Great location , great decor . Bar staff truly awful . “Vending machine” for crisps that didn’t work . Really poor service in a great hotel

Great hotel but for £200 plus a night I’d expect breakfast rather than paying an extra £22 per person per day

Service was actually ok apart from checking in where David was so bad it was embarrassing for him. Rude aloof and passive aggressive. After a week before where the hotel offered a possible upgrade we ended up in a sad state disabled room. Very poor quality and now worth £200 a night. And in Hasten to add not even for for purposes to a disable person. David even failed to get our credit card added to our room to pay for drinks. And as I’d already paid Also took the entire charge again on checking in. Is he on the fiddle ? Staff in the morning were delightful. Asia partially apologetic and progressional and helpful. The room and bath need an upgrade as u will see from the photos - room 204 . Very poor and disappointing. Cracked tiles on floor and wardrobe doors don’t close. Bath stains old and in need of replacing

Lovely hotel,and staff were great ! Breakfast was ok but nothing special and not worth the money ?