Joycheng Hotel

It was a great stay at the hotel. I was very satisfied. The lobby is very beautiful with Chinese style. The location of the hotel is very good. It is very convenient to the North Railway Station and the airport. The hotel also has a direct bus to the airport. It usually runs every 30 minutes. It is super convenient and you don’t have to worry about it. You can take the bus directly, which is very convenient. The decoration style of the hotel is also very unique, Chinese style decoration, antique. There is more water in the room. If you want extra, there will be no charge. The bedding is comfortable and the toiletries are good. The supplies are also very high-end, the floor is high, the view is wide, it is very good, the room size is also good, not depressing, the price is reasonable, and the price-performance ratio is very high. The most important thing is that the service of the hotel is also very good. The staff are warm and thoughtful, professional and professional, especially The staff is friendly and the service is warm and thoughtful. It's very good. The facilities around the hotel are relatively complete. There are everything in the shopping mall. It's very good. I will choose this hotel next time I go on a business trip. I will choose this hotel when I travel on business. It's very good and highly recommended.

The service was so average and it was very difficult to wait in the elevator. Finally, a waiter came and told me that they were delivering food and I couldn't take it. Shouldn't you have a dedicated elevator for delivering food? Do guests have to wait for you to finish delivering food before they can take it? There are also washing machines in public areas. You either don’t provide them, or if you provide them, you must at least keep them clean. The laundry detergent tank in the washing machine is extremely dirty, filled with laundry residue. Let’s not talk about the air conditioner in the room, whether it is set to 30 degrees or cold wind, freezing to death. I called the waiter to come over and look at him. She said she was cold, and then told me to find someone to take a look, but nothing happened. The women at the front desk also didn't have any smiling faces. Xi'an changed 4 hotels in one week. This one is the worst

To be honest, it was the worst experience. Not to mention the price, the hotel had a power outage and the water was yellow. After it was finally repaired, the water was cold in the middle of the night. Bad review! ! ! The price is similar to the nearby InterContinental Hotel, but the service is simply not at the same level. Anyway, this hotel is not afraid of boiling water. Even if there are bad reviews, the hotel will respond perfunctorily.

It's normal to have a price increase during the National Day holiday, but there are some problems: First of all, it's hygiene. The floor of the room I checked in at first was not vacuumed, and there were a lot of garbage and paper scraps on the floor that were sticky. The hotel staff explained that it was indeed not done. Clean up accordingly. After changing rooms, hygiene problems still existed, with hair on the floor and water stains. I just made do with it because I didn't want to cause trouble during the holidays. The second problem is management. The cleaning is not up to standard, the room status is not coordinated properly, and uncleaned rooms are given to customers. In order to make up for the mistake, they offer to give customers breakfast coupons, but a new problem is exposed: my room originally contained Regarding breakfast, the front desk staff did not prepare breakfast for me when I checked in the room. Finally, there is breakfast. The breakfast for 58 people is lacking in variety. There is not even a bun or a steamer. It only has noodles, fried chicken nuggets, cold dishes, and eggs. The breakfast at Home Inn is better than yours.

First of all, I called the front desk and asked if there was any frozen Coke. He said there was none. I won’t say that a five-star hotel does not have ice. The front desk in the lobby had Coke in a cabinet. I didn’t know that there was no ice. What do you mean? When I was about to check out, I clearly told the front desk to please open the room door for me. Something was left behind. I came up and waited for 15 minutes and no one came to help open the door. I needed to call again, but there was still no one. Come. The service attitude is really bad.

Very average. There are actually cigarette butts on the floor of the lobby.

Not good, not satisfied

The decoration of the hotel is very good, the details are in place, and it is very comfortable