Via Pico 9, Lugano, Canton of Ticino, 6900, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
89 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(89)
Positive reviews(8)
Reviews with photos/video(3)
Guest User
Standard Junior Suite
Stay Date Feb 2026
Traveling with friends
32 Reviews
8.0/10
Very good
Posted on Apr 13, 2026
The rooms and services all meeting expectations but given the price should be exceeding. Overall I think it is ok but would t spend the same amount of money to stay there again
Leo Zen
Executive Junior Suite
Stay Date May 2025
Couple
12 Reviews
10/10
Outstanding
Posted on Jul 2, 2025
Felt like a home away from home—if you were the great-grandchild of a wealthy aristocrat who owned a villa in one of the most immaculate places on earth. Grand, yes, but somehow still cozy-feeling. Staff treated us like family, service was above and beyond, location made everything easily accessible, but you won't have to go too far as you'd be content spending day after day lounging by the lake, pool, lawn, or just in the well-appointed rooms.
Guest User
Double Room
Stay Date Nov 2023
Solo traveler
29 Reviews
10/10
Outstanding
Posted on Dec 21, 2023
In love with the hotel! Amazing place!
Guest User
Double Room
Stay Date Mar 2025
Solo traveler
34 Reviews
9.0/10
Great
Posted on Apr 18, 2025
Overall it's very good. The train station to the top of the mountain is right at the door, and you can get a 30% discount if you give a note at the front desk.
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Guest User
Double Room
Stay Date May 2024
Solo traveler
31 Reviews
8.0/10
Very good
Posted on Jul 3, 2024
This hotel is of old aristocratic style, located right by Lake Lugano. Its location is impeccable, and its biggest advantage lies in its design. The furnishings, gardens, and rooms are all magnificent, showing the Europeans' particularity. The only drawback is that the dining is rather average.