Kempinski Hotel Ishtar Dead Sea Reviews

Great service and amazing breakfast spread. Ivan is so lovely to speak to. The property has direct access to Dead Sea and 4 other major pools. We wanted to stay for a more night

Environment: Very good first rate service

UNE EXPÉRIENCE INOUBLIABLE ! Dommage qu’on ne puisse pas donner plus de 5 étoiles, car 5 ce n’est pas assez pour partager LE RÊVE que nous avons vécu: personnel accueillant, petit déjeuner et dîner copieux et succulents… sans parler du confort des chambres qui nous a laissé sans voix. Je recommande vivement

The property is gorgeous. Plenty of pool and direct access to the Dead Sea.

Dead Sea has lost a lot of tourist arrivals after the war in Israel started. Anyway upon check in, the staff kindly upgraded our room to a Premium room with pool view. 2nd floor was fine as we did not need to have a sea view. The resort is so huge, so walking around can take some time, or you can call reception for the buggy to pick you up. The next morning, we were amazed by the buffet spread at breakfast, from freshly baked pastries to eggs to Middle eastern side dishes. There was even sparkling wine wow! The view from the breakfast place was lovely, we could see the circular swimming pool and the Dead Sea in the background. The room was spacious and comfortable, but it had the fresh paint smell as it was recently renovated. The bathtub and shower were good, plus the amenities were special as they were made using Dead sea minerals. Of course a visit to the Dead Sea is incomplete without visiting the sea itself, we had a great time by the beach. The staff gave us instructions on how to soak in the Dead Sea and also helped me to slather mud on my body. The additional massage on my neck and shoulder areas was really good. We had so much fun here and took many great photos!

Unfortunately didn't get to stay here due to Last minute flight cancellations and due to some error my cancellation request didn't go through. Asked the hotel to offer some goodwill for a refund and they flatly refused without any discussion whatsoever. NOT five star service and a disappointng response as I imagine there are not close to full occupancy nowadays and could do with some customer loyalty. A real shame. Consider staying at the other nearby hotels instead.

Incredible service and fantastic team at this hotel. The breakfast buffet and restaurants for dinner are outstanding. The pools were great although one was shut while we stayed for repair. Condition of room was slightly ‘tired’ but this didn’t distract from our stay.

Fantastic property staff can’t do enough for you and the pools are besutful

-Spacious room Complete facilities - Delicious food, international food All palatable - Good service, smiling staff -There is a private dead sea beach of the hotel, with fresh water showers available to wash your body right in front of the beach.

The place is an Oasis in Jordan great service wonderful facilities and the friendliest staff anywhere in Jordan

We loved everything about this hotel. On arrival we were instantly made to feel welcome by the reception desk as well as the team who look after the panoramic/spa rooms where we stayed. Service was attentive but not intrusive, all areas spotless clean, restaurants good and pools relaxing. The spa was incredible as was the Dead Sea experience at the private beach. The view of the Dead Sea from the hotel and stunning sunsets topped the positive experience off. The resort is much bigger than we were anticipating but buggy’s are on hand to shuttle you around if needed.

All is great , but no room upgrades

Beautiful hotel. Excellent common amenities, including gym, pool and restaurants. Fantastic buffet breakfast. Room was large but could use a renovation soon as it is getting a bit dated and worn.

An honest and fair review: I came on a Monday evening and stayed for 2 nights. The buffet dinner on Monday night was mediocre and the staff seemed to be a little off their game. I noticed a difference the following night on Tuesday, however. The second night had an excellent buffet and the staff seemed to be on point. I was told the Kempinski is the best property on the Dead Sea in Jordan. But honestly, the room itself was nothing special. The property grounds are beautiful and the pools are nice and private access to Dead Sea is a plus. But frankly, I thought the price I paid per night was over-inflated. It boasts itself as a 5 star hotel but it’s really a 4 in my opinion.