Hotels near Chez ali espace, Marrakech

Lovely would recommend. Cheap and cheerful. Don’t know why people are so negative about this place, I would stay here again. Clean, beds made everyday, clean towels, friendly staff. Located twenty minute walk from the square, and the souks. Off licence around the corner, which sells plenty of beer, wine and spirits. £11.00, for a bottle of wine and six beers. Highly recommended!!!

NE RESERVEZ PAS - AVOID AT ALL COSTS- This hotel must be avoided at all costs!!!!! Do not trust positive ratings, they cannot be trusted and have been paid for. Evitez cet hotel a tout prix!!!! Ne croyez pas les avis postifs, achetes a moindre cout par cet hotel. Ditry bedsheets provided everyday, stained towels everyday, broken plugs in the bathrooms (!!!!), no AC, very small pool, broken shower heads, a very aggressive manager. We left before the end of our stay to a different hotel. This place is not safe! Draps sales, literie douteuse, piscine trop petite, equipements a l'abandon, un manager aggressif, prises murales exposees dans les salle de bains!!, draps dechires, Nous avons exige un remboursement de nos frais. Nous avons quittes l'hotel avant la fin de notre sejour. Nous n'etions pas en securite!

The facilities in the room are relatively old, the TV is still a big box, but other facilities are relatively complete, the specifics of not including breakfast are not clear, the overall comparison is quite satisfactory.

We were both so impressed with how luxurious the hotel was, but most of all how friendly and attentive all the staff were. The cleaners always left our room in an immaculate condition, and the restaurant staff remembered us everyday morning and were charming and funny, especially Rashid. When we were checking out, another female member of staff, Wissal, was incredibly helpful and helped us find the most suitable taxi for us and spoke to the driver to make sure he knew where our Riad was.

From the moment we arrived we were greeted at the door by Nouredin off our transfer which they had organised for us from the airport. They took our bags and sat us in the foyer and gave us a traditional Moroccan welcome with some fresh mint tea and some petit fours and even washed our hands. The room was gorgeous and very clean, with a view over the pool. The breakfast had such a lovely variety served without prompt. We asked them to service our room every two days and they did it personally. I want to especially thank Nouredin and Ibrahim for their great hospitality and for giving us great recommendations (boundless knowledge of history and of the area) and for booking our hot air balloon trip and to all the staff for they making our stay so memorable. We wanted somewhere out of the city away from the hustle and bustle and the location was excellent next to a mall and only 5 minutes away from the centre of Medina. شكرًا جزيلاً

We checked in to our deluxe room, and it was a horrible stay. First off, the deluxe room building is the furthest building away from the hotel, and by the time we get to our room, the view from our balcony is of a construction site and parking lot. Our room had a particularly strong vinegar smell to it, and we asked to move rooms. We were told that every deluxe room was sold out and we would be able to move rooms the next day. Next day comes around and we didn’t hear from the hotel. Every call to guest services took at least 3-5 minutes until someone answered or called back. We also came back to our hotel room unlocked, and it seemed housekeeping didn’t truly close our door when they cleaned it. On our last night, the A/C didn’t seem to work. We called guest services and the lady I spoke to told me that it was turned off for the whole hotel. When asked why or when will it be turned back on, she abruptly interrupts me and says I’m transferring you to the front desk. I waited for at least 2 minutes on the phone before someone from the front desk to answer my call, and he informs me that someone will come check our A/C. We love staying at different hotels in different countries and had no issues with other hotels in Marrakech, however, our stay at Movenpick was very underwhelming and staff didn’t seem to care at all. This has been a very awful experience, and hope that the hotel management can make a much better experience and improvement for others.

This was the second day of my staying. First of all, I’m really grateful to Mr.Nifaoui and Mr. Adli. All of people are facing fear of corona including people who work there but they are really helpful and understanding. I’m so satisfied of this stay even I couldn’t go outside of the hotel. I can see how nice people here is and how amazing Marrakech is.

Fantastic hotel - as a UK guest, it’s a 4* hotel and actually a really good 4* star hotel. Service can be a bit slow at times - drinks, reception, check-in but overall a really good quality hotel WiFi - Good; Food - Good; Rooms - Large; Pool - Fantastic👌👌 Great gym - fully equipped with everything. Swimming pool, plenty of treadmills, weight machines. TVs for UK Guests - no Netflix, and a single UK language channel. Nevertheless a large, really good quality hotel

The gardens and pool are beautiful, well kept, clean and very relaxing. Low music on in the background. Plenty of sunbeds. Drinks brought to you. But - inside the hotel is very different to the outside. The hotel is very dated. Our room to be fair, wasn't the nicest. The bed was rock hard and we both had back aches the next day. The room was cleaned daily but it's the little things that aren't so little anymore. The build up of grout and silicone turning black and broken tiles in the bathroom. Dirty cups to rinse your mouth out. The bedding is too short for your feet. Not kidding,! The plus side was we had a balcony to sit out on. Hot water. We met the cleaner and she was very friendly. We only had breakfast. Very minimal choice but enough to fill you up. Eggs, ham, cheese, tomato, cucumber, cereal, milk, cakes and croissants, handmade flat bread and coffee. No tea. We bought pizza a few times for lunch, quite nice but the salad tasted off so we didn't buy that again. Drinks at the bar, cocktails, beer, spirits. Nice big lounge to sit in next to the bar. The location is definitely up there with the best. Short walking distance to everything. The staff, I have to say, are very friendly. All of them. The bar staff especially. Had some nice chats with them. We found to be the only English as everyone there was French. This didn't bother us. This hotel could be really good if it had an overhaul. For instance, the balcony door lock kept falling off. We were in room 245. A lick of paint, finishing touches sorted out. Made a bit more modern. My 3 is based on average/good. We enjoyed our stay. But glad we only done 3 nights as the bed so hard. If the hotel was as good as it's gardens, I would have given more stars. You get what you pay for. I knew it wasn't going to be outstanding, I definitely feel I got my money's worth. But I hope my comments are taken on board as this could really help the hotel going forward. Also the cost of food a tad high for what you get.