Crowne Plaza Cleveland Airport Reviews

This hotel is quite big

I had a reservation for Friday March 1st. I arrived late Thursday night, early Friday morning. Got a room when I got there, around 1am. It is ridiculous that I had to pay $179 for the room. This is the only hotel I stayed at that does not pro rate or give a discount for very late/very early check ins. The staff was not very pleasant. One gentleman working was nice. The woman that were there seemed irritated to be there and that I was bothering them. I do not recomend this place if you are looking for great customer service. I will definitely stay at the courtyard Marriott before staying here.

Crown has a great front desk crew!! And dinner in the dining hall was great, as was the service. Also, chose this hotel because shuttle service to the airport was provided.

Our one night stay here was disappointing. First of all, the front desk clerk did not tell us that our room looked out on a very noisy, huge air conditioning unit. By the time we realized this we were settled in the room and after an all day drive were in no position to move. Refrigerator in room was also noisy and room carpet was dingy. Bathroom tap water reeked of chlorine. Bed and bedding OK and location is good. We won’t be back.

Always stay here night before flying out of CLE. Very clean rooms. Great staff and like that a restaurant/bar on premise. Just a short drive to airport.

The airport shuttle had limited availability. Before booking, be sure to check.

The beds were fabulous and the restaurant was great. Will stay there again

Very typical hotel room. Nothing special. Bathroom cramped. No plastic laundry bag. Only 2 Keurig coffee pods with no complimentary lobby coffee...only water.

Recent renovation and updates to the room, plenty of parking. Close to Baldwin Wallace University, the airport, freeways and some fun restaurants / brew pubs.

I liked most everything above the stay except there wasn't a microwave in the room

While parked there my catalytic converter was stolen. The hotel didn’t offer any help. No footage for insurance purposes. All around inconvenient.

Restaurant options good Would have like glass of beer but license is in process Still would have stayed very comfirtablr

Had to switch rooms because the first one had hair in the bed and the room was not clean. The second room still had hair on the bed but the overall room was cleaner.

As a commuting flight attendant, this place was fantastic. I’ll definitely be looking forward to staying here in the future.