Sleep Inn Missoula Reviews

This is great, wouldn't really recommend for kids but it does have a great pool

This room was dirty upon arrival. I was VERY disappointed in the lack of cleanliness or apparent care about it!!

I called in advance to check on the status of the hot tub and they said it was working, i booked the room right after but when we got there the front desk said it was out of order (this is only 15 minutes after i called) the whole reason i wanted this stay was for the hot tub. The lady at the front desk, was very unprofessional and dis curtious. She was very rude. If i had known the hot tub wasnt working, i would have not booked this room which was non refundable. She was very rude and unpleasant to work with. Waste of time and money considering i called the hotel 15 mins prior to arriving and was told the hot tub worked. Now we are out $90 to stay in a room that is very flithy and has broken applicances, and out a hot tub due to a staff member lying. Needless to say i am very disappointed.

After the confusion at check in was straightened out and reassured me it would be better when I stay there next, I truly appreciated that consideration was given for my situation.

Not pet-friendly. Took our money but wouldn't let us stay there with 2 cats. Advertised as pet-friendly on *******. Fine print said only dogs. At least they should have refunded reservation fee and recommended another hotel in town that accepted cats. Had to call around. Nice clerk at another hotel recommended Red Lion as cat-friendly. This hotel couldn't be bothered to help. Just greedy to take our money for noone using the room.

i rilly liked the breakfast and the pool the only thing is i wonted a full shower and my beds were not qweens

Small unnecessary junk in the corridor (carpet cuttings, cleaning equipment, etc)

Sleep Inn was solid. Wish I had made it to the hot tub. Breakfast is similar to other chains of this sort. Staff is very friendly. Heater worked well enough to fight extreme cold, and bed was comfy. Room was small, and so was shower. Yet the space was used efficiently. It didn’t feel cramped. Would stay again next time I’m in town.

Looked nice, clean and neat. The room smelled a bit mildewy, but I didn't see any. Front desk person was very pleasant.

A very clean and quiet hotel. Great management team at this location as well.

Good location and price but the room was small and the grouting around the shower was badly in need of repair and the toilet lid hinges were rusted. The breakfast was good / lots of choices.

The place has a bit of wear on it but it felt pretty clean. My front desk, check in person was awesome. I wish I could remember her name but she was great. It was a quick in and out for me so it served it's purpose and depending on price I wouldn't hesitate to stay again.

The property that we seen was good. We checked in but didn’t go into our room right away due to activities we were heading too. When we finally did get to our room, the room was not cleaned from the previous occupant(s). This was disheartening due to me booking the room and promising my boys we would be able to swim. The front desk attendant verified our room was not cleaned and called her manager to get housekeeping in to clean it. Unfortunately it was late at night and housekeeping was off so they booked another motel since the motel was full. So after reassuring the front desk clerk this wasn’t her fault and stuff happens. Of course I paid more than usual for a room at this motel, but didn’t actually get to stay at it. Moral of the story, check your room and bring this to the attention of the front desk asap. Other than that, experience wasn’t had.

I read a lot of budget friendly hotel reviews for Missoula, and found the reviews for Sleep Inn to be more on the positive side so I gave it a chance. I found the hotel to be clean, the staff to be friendly, and it even came with a decent little breakfast!