Le Méridien Barcelona

Le Méridien Barcelona Reviews

Le Méridien Barcelona

La Rambla 111, C/ del Pintor Fortuny, 4-6, Barcelona, SpainView Hotel Details
Le Méridien Barcelona
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Le Méridien Barcelona Guest Reviews

4.1/5
Very Good
75 Reviews
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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Positive reviews(69)
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Guest User
Deluxe Twin Room Non smoking
Checked in Apr 2024
Business travelers
8 Reviews
4.7/5
Amazing
Posted on Apr 27, 2024
Central area, convenient transportation
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Response from Property: Dear Guest, Hello! First of all, thank you for choosing to stay at Le Méridien Barcelona and taking the time to share your review with us. We are very happy that you are satisfied with the hotel's central location and hope that it has brought convenience to your journey and that our service has provided you with a pleasant experience. Finally, thank you again for your valuable review and we look forward to welcoming you again in the near future. Best regards, Juan Soler General Manager
Guest User
Checked in May 2024
Friends
0 Reviews
4.0/5
Very Good
Posted on May 8, 2024
I stayed 4 nights. Redeemed suite awards. Upgraded to family suite. Had to climb over bath tub into shower in tiny bathroom. Great fall risk. Changed to a suite was with a proper bathroom with separate shower and bath tub. First suite was renovated and modern, second suite was old, dark with dirty carpet. Front desk staff extremely helpful. Helped call Turkish Airlines and Barcelona Airport lost luggage for my delayed luggage. Buffet breakfast was nice. With sparkling wine. But housekeeping staff really needed improvement. Did not top up coffee capsules or tissue paper, or replace bathrobe. Second suite had to glasses for water. Had to keep asking for complimentary bottled water.
6/7
Response from Property: Dear Davidlye70, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. We are delighted to hear that our front desk staff provided exceptional service and that you enjoyed the breakfast offerings, complete with sparkling wine. However, we regret the initial issues you faced with the bathroom setup in your first suite and understand the inconvenience of having to move to another suite. Additionally, we are also truly sorry to hear that the designing of the second suite was not of your liking and the cleanliness didn´t meet your expectations. We strive to maintain the highest standards of cleanliness and upkeep, so your feedback regarding the condition of the second suite and the housekeeping service is very concerning to us. Please rest assured that we will address these issues to improve our guest experience. Once again, we really appreciate your feedback and I would like to sincerely apologize for falling short of meeting your expectations, as providing the highest level of hospitality is our number one priority. We are looking forward to the opportunity to welcome you back to provide you with a more enjoyable experience. Kind regards, Juan Soler General Manager
Guest User
Checked in Jun 2024
Family
0 Reviews
5.0/5
Outstanding
Posted on Jun 18, 2024
Just left an amazing stay at Le Meridien Barcelona. From the beginning, the staff were all amazing, from the doormen, to the front desk, the restaurants, all the way to housekeeping. Everyone was extremely friendly and accommodating, going out of their way to assist and make sure we had a great stay. We had suite 817 for our kids and my wife and I stayed in suite 812 which has a great balcony over the Ramblas
MisterTran
Checked in Jun 2024
Couples
2.0/5
Posted on Jun 2, 2024
It hurts me to leave this rating, especially because I am a Bonvoy Gold Elite Member, but our two nights stay to celebrate our wedding anniversary was absolutely disappointing. The gentleman at check-in was absolutely cold and stressed and did not ask for anything other then our passports and credit card. He gave us our room key and sent us on our ways, not even asking if we need help with our luggage. After a quick question which room type was assigned, he responded: Standard, we are full. When entering room 436, there was garbage under the red armchair and the room was poorly cleaned. The room was dated and worn down, but ok. 3 star hotel-niveau to be generous. But ok, we booked this category ourselves. When we came back in the evening, we let the receptionist know (blonde hair, very friendly!) about the garbage in our room. She made 40 % up for the rather harsh welcome and was very friendly. She also sent us a bottle of cava, but neither my wife nor I drink. Anyhow. Breakfast next morning was very crowded and average at max, that‘s why we did not attend breakfast the 2nd day, even though included. The check out again was absolutely horrific. First, a false invoice was printed (no taxes included). After cashing in, the receptionist asked for an additional EUR 110.-. Then, as goodbye, no one asked whether we liked our stay or if we needed a taxi or any help. If this was a 3 star hotel, I would have rated the stay 4-5 stars. But since this is a five star hotel and I am a member of their status program, two stars is absolutely fair. I would not chose Le Meridien Barcelona ever again. But I of course know, that my rating makes no different, because all the passangers from the cruise ships will frequent this hotel either way.
Response from Property: Dear MisterTran, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. Your review as a Bonvoy Gold Elite member is very important to us. I sincerely apologize for the disappointing experience you had during your recent stay, especially during such a special occasion as your wedding anniversary. As a Bonvoy Gold Elite Member, your satisfaction is extremely important to us, and I am truly sorry that we did not meet your expectations. Your comments regarding the check-in process, room cleanliness, and overall service have been taken to heart and shared with our team for immediate review and improvement. We strive to provide a seamless and enjoyable experience for all our guests, and we deeply regret falling short in your case. I am glad that our evening receptionist was able to provide assistance and that her efforts were appreciated. Please rest assured that we are addressing these issues to prevent them from happening in the future. Your feedback is invaluable to us, and we are committed to making the necessary improvements. We hope to have the opportunity to welcome you back to Le Méridien Barcelona and provide you with a flawless and enjoyable stay. Kind regards, Juan Soler General Manager
WanderlustTravler
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 2, 2024
This has got to be the best service I have ever received at a Le Meridien. The staff really goes above and beyond to make sure your stay here great. Every staff member was a pleasure to meet and all were friendly, welcoming, knowledgeable and helpful. The staff here at the Le Meridien Barcelona is truly amazing! Location! The hotel is also in perfect spot in Barcelona on the famous La Rambla. It is walking distance to many main attractions and shopping. Rooms, they have many different categories of room, but we had a Corner Suite on the 6th floor and the view from the Corner Suite was amazing, we could see all the way to the ocean and La Sagrada Familia. We also had a standard room on the 5th floor, this room was one of their older rooms that has not been remodeled yet, but it was still pretty nice and has been maintained well. The basic room was pretty spacious as well. Overall, I would not hesitate to stay at Le Meridien Barcelona again.
Response from Property: Dear WanderlustTravler, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. We are delighted to hear that you had such a positive experience with us and that our staff made your stay exceptional. Providing outstanding service is our top priority, and it is truly rewarding to know that our team went above and beyond to ensure your comfort and satisfaction. We are also pleased that you enjoyed our prime location on La Rambla, making it easy to explore the many attractions and shopping opportunities nearby. Additionally, it’s great to hear that you appreciated the stunning views from your Corner Suite on the 6th floor and found both your rooms comfortable and well-maintained. Your kind words and detailed feedback mean a lot to us. Once again, thank you very much for giving your valuable opinion and we are looking forward to welcoming you back very soon. Kind regards, Juan Soler General Manager
S3084PCalessandras
Checked in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 10, 2024
The Hotel is absolutely incredible and modern. It has one of the best locations, close to shops, bars and restaurants, museums and the metro station. The view is enchanting and the staff is very welcoming and makes the experience unique! I will definitely come back and recommend it!
Response from Property: Dear S3084PCalessandras, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. It is wonderful to hear that you had a unique experience in our hotel and that you were satisfied with the service provided by our associates. It is our top priority to provide a special and memorable experience to our guests. Additionally, I'm delighted to hear that you appreciated our prime location in the heart of this dynamic city. Once again, thank you very much for giving your valuable opinion and we are looking forward to welcoming you back very soon. Kind regards, Juan Soler General Manager
rchu
Checked in May 2024
Couples
3.0/5
Posted on May 9, 2024
Right off the bat, location is the ONLY draw of this property! Service level is not 5 star, more like 4 star. First, the 4 bottles of water allotment for our Family Suite is so frustrating because it fluctuates from day to day. Out of the 7 nights we were there, we got it left in the room maybe 30% of the time? Calling to get it delivered is a frustrating ‘task’ when you are tired at the end of the day when u return to your room! Explanations from staff of how to get it consistently is a convoluted exercise that we finally gave up! We were up sell to a Family Suite for 150 euros more per night, which makes our per night rate well over 500 euros. At this rate, the product we received is DEFINITELY not worth the price! I would suggest if you NEED to stay on the Rambla, get the lowest possible rate at this property, ie 300-350 euros max! We are going to try the Renaissance next time we are in Barcelona as it is in a nice low key neighborhood, right by the luxury shopping boulevard. I do have to give a big thank you for most of the front door staff as they are always welcoming ! Upon arrival, we were almost victim of the ‘distract and grab’ thieves, one of the staff ran towards us and grabbed a few of our bags to quickly get us into the property, thus warding off a potential disaster!
Response from Property: Dear rchu, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. We are glad to hear your appreciation for the efforts of our front door staff, particularly in helping to safeguard your belongings upon arrival. However, we sincerely apologize for the inconsistencies you experienced with the water service in your suite. Providing a consistently excellent and seamless service is of utmost importance to us, and we regret that we did not meet your expectation in this occasion. Please rest assured that we have forwarded your feedback to the team to ensure the satisfaction of our guests. We also acknowledge your concerns regarding the perceived value for the price paid. We strive to ensure that all our guest experiences justify the cost, and we take your observations seriously to enhance our offerings. Once again, we sincerely apologize for the aspects of your stay that fell short of your expectations. We truly appreciate your suggestions and take them seriously as part of our ongoing commitment to guest satisfaction. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards, Juan Soler General Manager
je1058
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 7, 2024
We stayed in 4 hotels on this recent European adventure; a Hilton in Boston and three Marriott brands in France and Spain and while the Hilton wasn’t special, this location was no exception to the previous two Marriott’s (the Aix-en-Provence Renaissance and the Prince de Galles Luxury Collection in Paris)… We were checked in with a very enthusiastic lady who was very helpful, making suggestions and going through the entire checklist during check-in, including acknowledging status, telling us about the property, times for breakfast, the spa, etc. On this stay we were upgraded to one of their amazing suites which come with a king bed and a huge veranda. The patio was the size of most king size hotel rooms, offering lounge chairs for sunning yourself and a full outdoor shower to clean up, couches, etc to enjoy being outside, while still in your hotel room. The room itself was very comfy, cozy, yet extremely spacious and well laid-out. The bathroom had double sinks and a large double closet area as well. It had a huge soaker tub, as well a separate shower. The only issue I had was that the shower was combine in the same glass-doored water closet as the toilet, and though the first third of the floor under the shower was sloped towards the drain, water still got over to the toilet and that just looks and feel gross. They could have designed this slightly better to not have one common floor in such a manner. But, honestly that’s my only complaint about the entire stay and it’s extremely minor in the grand scheme of things, as the rest of the stay, the people at this hotel, and the area were spectacular!! They have a large staff in the lobby ensuring we’re safe and all questions are answered at all times. Their front desk is always staff with at least 2 people, I typically saw 4 there and they’re all concierge and can help with anything, from questions to buying tickets, cabs, directions, etc. The location is perfect for walking to nearly everything! There are tons of great places to eat literally across the street or within a block, as well as quick walks to more eateries, tourists sites, shopping, etc. Highly recommend staying here!
Response from Property: Dear je1058, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. We are thrilled to hear your wonderful comments about your stay at our hotel. It is fantastic to know that the enthusiasm, attentiveness and readiness of our associates made such a positive impression from the very beginning. Our team strives to provide exceptional service to ensure a memorable experience for all our guests and your positive review is the best affirmation of our efforts. Also, we are delighted that you enjoyed the upgrade to our Grand Terrace Suite, with its spacious veranda designed for maximum relaxation and enjoyment during your stay. We appreciate your feedback regarding the bathroom design and sincerely apologize for any inconvenience caused. We always aim to combine style with functionality, and your comments are invaluable as we continually strive to improve our guest experiences. Additionally, we are pleased to know that our central location served as the perfect base for exploring the vibrant surroundings and enjoying the local cuisine and attractions. Once again, thank you very much for giving your valuable opinion and we are looking forward to welcoming you back very soon. Kind regards, Juan Soler General Manager
Mrs E
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 6, 2024
Wow! Highly recommend Le Meridien in Barcelona. Stunning, modern and tranquil hotel in the centre of Barcelona just off La Rambles. Ignore any negative reviews, this place is incredible. Spacious, modern, quiet rooms just a stones throw from the hustle and bustle of the city. Perfectly placed for the metro and tourist buses, and walking distance from the superb harbour. Amazing buffet breakfast. Staff were attentive and happy to help with any questions. Wouldn’t stay anywhere else!
Response from Property: Dear Mrs. E, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. I am thrilled to hear your wonderful comments about your stay with us and that you were satisfied with the service provided by our associates. I am also delighted to learn that the room met your expectations and that our location in the center of vibrant Barcelona added convenience to your visit. On the other hand, I appreciate your comments about the selection of our breakfast buffet as our chefs carefully select the best products on the market to offer a unique experience to our guests. Our team strives to provide an exceptional and memorable experience for our guests and your positive review is the best affirmation of our efforts. Once again, thank you very much for giving your valuable opinion and we are looking forward to welcoming you back very soon. Kind regards, Juan Soler General Manager
Guest User
Checked in Apr 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
We chose Le Meriden Barcelona for our first visit to the city because it was near Las Ramblas with easy transportation and walking distance to many sights. We were not disappointed. We loved being in the middle of everything! As a Bonvoy Titanium Elite member, I was able to use NUA to upgrade to a very spacious room with a gorgeous deck. The breakfast buffet was plentiful and delicious. Staff was courteous and accommodating. This hotel was the perfect place for us for a first time, but not last, visit to Barcelona!
Response from Property: Dear Kathryn C, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. Your experience as a Titanium member is very important to us. We are honored to have been a part of your first-time experience in Barcelona and we are thrilled to hear that you enjoyed your stay with us in the vibrant center of the city. We always prioritize upgrades for our loyal guests whenever possible and we are pleased that our spacious room has provided you with a more enjoyable experience. Also, it brings us great joy to know that you found our breakfast buffet to be plentiful and delicious, as our chefs carefully select the best products on the market to offer a unique experience to our guests. Your kind words regarding our courteous and accommodating staff are truly appreciated, as we continuously strive to provide exceptional service to all our guests. Once again, thank you very much for giving your valuable opinion and we are looking forward to welcoming you back very soon. Kind regards, Juan Soler General Manager
Guest User
Checked in Apr 2024
Other
0 Reviews
4.0/5
Very Good
Posted on Apr 10, 2024
Very centrally located; can't beat the proximity to everything you'd want to see in central Barcelona. I didn't get upgraded much as a titanium member, probably just one category up. The breakfast also was okay; I was hoping for something better for $300+ a night. They had made to order eggs which was nice along with some croquettes, but I was bored of the breakfast by the third day. The AC was also very weird; the first day it didn't seem like it worked at all and by the third day it was way strong. The fire alarm in my room also kept blinking red at night which was annoying me in my sleep. The front desk said all the rooms were like this?
Guest User
Checked in Apr 2024
Family
0 Reviews
5.0/5
Outstanding
Posted on Apr 1, 2024
Great hotel in a central location of the city on the Gothic Quarter. We were able to get a slightly earlier check in than the standard 3pm at around 1:30. It was a convenient location - an easy walk to most sites and easy access to the metro to get to further out places like La Sagrada Familia and Parc Guell. The hotel was exceptionally clean with great service. We ate at the hotel restaurant our last night due to weather and a long day, and it was good food, esp the oxtail croquettes.
Guest User
Checked in Mar 2024
Business travelers
0 Reviews
3.0/5
Posted on Mar 18, 2024
Stayed for 3 nights. Check-in was good very smooth and great at front desk. room, perhaps need some upgrading but my biggest problem was that there was no Aircon and sleeping with the window open meant being woken up at 5 am by the Taxi people talking very loudly outside the window. This is well-known by the hotel however nothing can be done about it. It was so noisy. It was like they were in my room and I was on floor five. Beware these Taxi people also only want to take you to the airport. If you go outside the hotel and ask to go anywhere else. They will simply send you a 5 to 7 minute walk to a different rank.. not great when you're running late for a meeting. Restaurant are used on one occasion, Food was lovely , and the servers were great. The pasta was exceptionally good. Use the gym again adequate for a hotel, really quiet and good equipment. The only reason I have marked it as a three is due to the poor sleep 💤 as for me, that's the most important thing when staying at a hotel for Work. I know March is winter in Spain, but you need to give people the autonomy to choose their own air-conditioning regardless of the season .
Thomas
Checked in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 11, 2024
Great hotel, wonderful staff, location is on la Rambla which is convenient but loud if you stay on the street side alllll night long.
84299243
Checked in Mar 2024
Business travelers
4.0/5
Very Good
Posted on Mar 10, 2024
This is a nice hotel and a good location right along La Rambla. In fact, it’s pretty much in the middle of everything in Barcelona - easy walking distance to the Gothic quarter and also to Gaudi’s houses. What is not walkable is easily reached by metro with a station very close. The only reason I did not give the hotel a five star rating is it was so typical of nice Marriott properties and did not have much of a local feel. If an American style large hotel is what you are looking for, then this hotel will suit you fine. I actually prefer a smaller, more authentic hotel when in Europe. The room I had was nice. Bright, clean and fairly large. It had a nice bathroom and good amount of closet space. Nepresso machine and frig stocked with mini bar items were also in the room. I did have breakfast at the restaurant both mornings. It was a breakfast buffet with typical offerings and the food was fine. Service was not great but not horrible either. The book ahead price was not ridiculously high compared to m au places I’ve stayed. Overall my stay was good, but I did regret a little that I’d left the conference hotel i had been in. The Meridian did not meet the very high bar that establishment had set!