Hotel Victoria Glion

Hotel Victoria Glion Reviews

Hotel Victoria Glion

Route de Caux 16, Montreux, SwitzerlandView Hotel Details
Hotel Victoria Glion
Hotel Victoria GlionHotel Victoria GlionHotel Victoria Glion
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Hotel Victoria Glion Guest Reviews

4.5/5
Great
43 Reviews
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All Reviews(43)
Positive reviews(39)
Reviews with photos/video(5)
Negative reviews(4)
Guest User
Deluxe Room with Lake View
Checked in Feb 2024
Business travelers
64 Reviews
2.5/5
Posted on Feb 19, 2024
The sanitation is very poor, the service is very good, the environment is good, but there is no air conditioning. I am almost dying of heat, and I am dying of cold at night. The hair dryer and toilet are very old
Original TextTranslated by Google
Jet63569640538
Checked in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 1, 2024
We have visited this hotel many times and it’s just the most amazing place . The view is astonishing and the hotel is full of amazing antiques. The staff are well trained and the food is well prepared by the wonderful chef . We go full board as we find it most economical in that area . All dishes are tasty and you cannot complain about the portions! Even I’d there is an event on the food is amazing and service never suffers . We are always given the best room and I am not going to tell you what number it is ! There is a lovely pool surrounded by the gorgeous flowers and with amazing views of the lake . The Mittermair family run a really tight ship and are always overseeing what is going on . They are a lovely family and the added bonus of their son to the team adds to the family feel . We will return next year and can’t wait for that !
6/9
Response from Property: Many thanks for your lovely feedback, dear Karen. We are alwalys happy to welcome you and to make you feel home at the Victoria. We are looking forward to welcoming you next year. Best Regards, family Mittermair and the Victoria team
Damien
Checked in Jun 2024
Other
4.0/5
Very Good
Posted on Jun 1, 2024
The hotel is a bit away from Montreux city center, but easily reachable via the train or the funicular. As it is located high on a hill, you can enjoy a wonderful view over the lake, particularly when wandering in the nice garden of the hotel. Service is perfect, room are old-style but comfortable and very clean. Just be aware that there is no double bed, only two single ones close to each other. Only the choice of the breakfast buffet could be improved, otherwise everything was perfect.
Guest User
Checked in May 2024
Other
0 Reviews
1.0/5
Posted on May 19, 2024
Usually this is a good family driven hotel. It is now the third time we come. However I really don’t like being told “to read what the terminal says!! :( by the receptionist as if I am not able to read. The receptionist could not find my deposit of 688 CHF, when I asked if he found it he just ignored me. Finally when finding it there was nothing- not even a “I got it” Just a really sour and arrogant attitude the entire way. Even when ordering the rooms I was refused a confirmation. Not sure I want to do this hotel again :(
Guest User
Checked in Mar 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
If you ever want to know what it was like to stay at a grand hotel a hundred years ago, then this is the place. Of all the places we have stayed, no hotel turned back the clock as well as the Hotel Victoria. From the room decor, to the public areas, to the gardens, it truly felt from another time. The highlight has to be the wonderful staff, and that dessert cart in the dining room in the evening. From our room balcony, we had a fantastic view of both the lake and the mountains beyond.
Response from Property: Many thanks for your friendly feedback. We are pleased that you fully enjoyed your stay at our hotel and that you appreciated the special Belle Epoque atmosphere. We hope to have the pleasure to welcome you soon again and wish you all the best. Kind Regards, family Mittermair and the Victoria team
Guest User
Checked in Mar 2024
Other
0 Reviews
4.0/5
Very Good
Posted on Mar 1, 2024
My wife and I spent 4 nights at the Hotel Victoria in Glion, a stones throw from Montreux city center. Perched high on a hill the views of Lake Geneva and the surrounding mountains are amazing as are elements of the hotel. In a word the interior of the hotel, although a bit dated, is excellent. Beautiful period pieces of furniture are everywhere in the common spaces. The dining terrace where breakfast and dinner are severe (weather permitting) is spectacular. The daily breakfast is sumptuous with an abundance of choices from traditional bacon/sausage and eggs, to pastries, yogurt, cold cuts and cheeses...you name it. The dinner menu is excellent and the food served there and the level of service is outstanding. With regards to areas to improve upon while our room was nicely appointed the room is definitely dated...it could use a little face lift. Some of the furniture in the room while very attractive, was not very comfortable and the rooms (certainly ours) are not air conditioned which definitely required a fan, particularly for rooms with windows and balconies facing west as the afternoon sun descends. To access Montreux the easiest way is to take the funicular down the hillside where you will get off right next to the train station. From there, uou can hop on the train for the 2-minute ride to Montreux or walk. By the way, a great perk (that the hotel provides) is a pass for taking the train through the Montreux and Vevey region for free; .but to places like Lausanne or Geneva it does require purchasing a ticket. Overall, we had a marvelous time at the Hotel Victoria. The staff are very courteous and professional...every staff member goes out of their way to provide assistance to hotel guests. A great spot in Montreux.
Response from Property: Many thanks for your detailed and kind feedback. We are pleased that you fully enjoyed your stay at our hotel and the meals at our restaurant. We hope to have the pleasure to welcome you once again in the future and wish you a nice automn. Best Regards from Montreux, family Mittermair and the Victoria team
Guest User
Checked in Feb 2024
Other
0 Reviews
1.0/5
Posted on Feb 14, 2024
See text in english and french below: Voir texte en français et anglais ci-dessous: FRENCH: Habitué du Victoria depuis longtemps et m'étant familiarisé avec l'endroit depuis des années, ainsi que son aimable staff d'habitude, je dois dire que les choses ont changé depuis quelques mois. Ma famille et moi-même sommes extrêmement déçus des dernières fois où nous avons dîné là-bas. Nous sommes venus fin décembre 2023, pour y déguster leur Boeuf Chateaubriand délicieux. Nous avons d'abord attendu plus de 30 minutes avant de recevoir notre plat. Le service était sincèrement regrettable, voir honteux. Lorsque j'ai demandé si un petit supplément de sauce béarnaise était possible, le serveur s'est retourné vers moi avec la saucière vide et m'a dit mot pour mot: "il n'y a plus de sauce, vous voyez bien qu'elle est vide?". Choqué par ce commentaire, je n'ai pas osé en redemander. Ensuite de quoi nous avons commandé le chariot de dessert, lequel est exceptionnel là-bas. Deux serveurs ont tant bien que mal essayé de pousser le chariot jusqu'à nous. Arrivés devant nous, ni l'un, ni l'autre ne savait vraiment présenter les différents plats du chariot, et l'un d'eux en particulier était agacé par nos questions sur les différents plats. Lorsque que je lui ai demandé de me servir, celui-ci a d'abord fait tomber la moitié d'un gâteau parterre, ce à quoi il a répondu: "mais ******". Ensuite je lui ai demandé de me servir une sorte de tarte moelleuse. Il a tant bien que mal essayé d'en couper une tranche, mais il a écrasé celle-ci sur mon assiette et me l'a servie comme cela. Par la suite, l'un des maîtres d'hôtel est venu nous demander s'il s'était passé quelque chose, et je lui ai expliqué ce qui vient d'être présenté ci-dessus. Il s'est simplement excusé de l'assiette que j'avais reçue et m'en a ramené une nouvelle avec une jolie tranche bien présentée. Finalement, nous étions déçus de ce repas, qui plus est: aucun geste n'a été proposé à notre égard pour ces petits incidents. Je suis retourné le 13 février 2024 au Victoria avec un ami, et nous avons cette fois-ci commandé des noix des Saint-Jacques ainsi qu'une entrecôte de bœuf avec sauce au pinot noir et échalotes. Une fois le repas terminé, nous sommes rentrés, et avons été les deux malades toute la nuit, probablement à cause d'une noix de Saint-Jacques. Je précise que nous étions les deux en pleine forme avant d'aller dîner ! Pour conclure, je trouve qu'au vu des prix des aliments et boissons du Victoria, le minimum serait d'avoir un service de qualité. le Victoria est connu pour son service classe et discret, à l'ancienne, ce qui fait tout son charme et fait partie de l'expérience à mon sens. Le problème est qu'à ces deux occasions, nous sommes tombés sur de nouveaux serveurs, probablement peu entraînés et qui n'avaient pas l'air d'être au courant du standing de ce restaurant. Les anciens serveurs excellents n'étaient pas présents à ces deux occasions. Peut-être qu'il y a eu des changements dan
Guest User
Checked in Jul 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2023
This grand hotel has been beautifully maintained. It has gorgeous grounds and views of Lake Geneva, an expansive breakfast (included with the room) and is well staffed. Glion is a quiet alternative to downtown Montreux, with many transportation options a short walk from the hotel, making it a very convenient base. The Victoria is family run, and the family has a strong presence overseeing operations inside the hotel, unusual for a hotel of this size. At first we were given room 6 on the first floor, a stuffy room overlooking the parking lot. We asked to be moved and were given room 70 on the 5th floor, a large room with a clawfoot tub in the beautiful bathroom. The shower was small, a tight fit even for a small person, but otherwise the room was spacious and lovely.
6/7
Response from Property: Many thanks for your positive feedback. We are pleased that you liked your room with the clawfoot tub and the view over lake Geneva and appreciated your stay. Best Regards, family Mittermair and the Victoria team
Guest User
Checked in May 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on May 19, 2023
Rare and delightful service that made us fee both welcome and pampered. From the front desk to housekeeping to Sebastian’s friendly and impeccable service each morning at the sumptuous breakfast, truly, everyone we encountered here was at the top of their game. The grounds are utterly beautiful and the views manage to be tranquil and breathtaking at the same time. We enjoyed strolling and sitting out in the park like setting and being serenaded by birdsong and cow bells. Flower pots were bursting with exquisite tulips, and the garden statuary fit right in. The lobby, restaurant and bar area were all comfortable and inviting, and the rooms very spacious and well appointed - full of old world charms like an oversized bathtub and French doors to a balcony and closet. The bed was heavenly and you may choose from six types of pillows for personalized and sound slumber. The included breakfast is extravagant. I can’t say enough about the coffee. And again, Sebastian. We hope to come back and encourage you to stay here when in the area.
6/14
atknza
Checked in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 8, 2023
Comfortable, high-quality, historical, with extraordinary views, clean and quiet, delicious breakfast, and elegant service. We loved this authentic hotel. The hotel's location was unique. Everything was perfect. We can't wait to come again.
Response from Property: Many thanks for your kind feedback. We are happy that you fully enjoyed your stay at our hotel and we hope to be able to welcome you soon again. Best Regards from Glion, family Mittermair and the Victoria Glion team
Guest User
Checked in Jul 2023
Couples
0 Reviews
4.0/5
Very Good
Posted on Jul 30, 2023
Spacious and very comfortable bedroom with large terrace and lakeside view. Dinner was excellent and all the staff seem to be local. On the negative side: The Sunday breakfast buffet was more or less empty at 9:45 and the choice of buffet food does not merit 5 star status. One of the waiters successfully demonstrated an “I would prefer to not work here” attitude. That’s why give only 4 out of 5 stars.
Response from Property: Thank you for your feedback. We are pleased that you enjoyed your stay. However, we took good note of the points you mentioned that needs improvement. Best Regards from Glion, family Mittermair and the Victoria team
Guest User
Checked in Jul 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jul 16, 2023
The hotel Victoria is full of old world charm and classic, welcoming service. The accommodations are comfortable and clean and the grounds around the hotel provide beautiful views over Lac Lehman. The hotel restaurant serves wonderful food, particularly their dessert cart! It is a short 5 minute walk to the funicular which will take you down to old town Montreux and close to the Lac Lehman walkway (and Chateau Chillon).
Response from Property: Many thanks for your kind and detailed feedback regarding our hotel. We are pleased that you fully enjoyed your stay at the Victoria Glion. We hope you keep your good memories for long time and that you will come back to visit us soon again. Best Regards, Family Mittermair and the Victoria team
SandraLoesch
Checked in Jun 2023
Family
5.0/5
Outstanding
Posted on Jun 10, 2023
The hotel Victoria is extraordinary and unique. In particular, I like the historical designs and you feel like around 1900 when you stay there. The personal is very friendly and helpful. The impressive senior owner is still around and you feel that this hotel is his issue of heart.
Response from Property: A big thank you for your kind feedback and the top score. We appreciate it a lot! We are happy that you and your family enjoyed your stay and appreciated our staff and the presence of the owner. Our doors are open for your next stay at the Victoria Glion. Best Regards, Family Mittermair and the Victoria team
Guest User
Checked in Jun 2023
Friends
0 Reviews
5.0/5
Outstanding
Posted on Jun 1, 2023
Wonderful peaceful hotel in small hamlet above Montreux. Room was very comfortable and spacious. The breakfast was excellent with many choices and fresh bread and pastry options. The restaurant and front desk staff were attentive and engaging. Our group of four from Alaska also enjoyed two gourmet dinners at the hotel restaurant. Easy walk to cogwheel train stop. Highly recommend!
Response from Property: We are happy that you and the others of your group fully enjoyed your stay at the Victoria Glion. We hope you will keep the memories of your holidays for a long time and to be able to welcome you again in the future. Best Regards, Family Mittermair and the Victoria team
Guest User
Checked in May 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on May 15, 2023
We stayed there for our second time and had again an enjoyable stay. Nice and spacious room, very well kept and spotless clean. Great food in the restaurant, breakfast and dinner. Friendly and attentive service throughout.