Couples Negril Reviews

Wonderful staff. Amazing food with lots of daily options. Enjoyed the excursions provided to explore. Felt safe and secure in the property.

Excellent service, clean resort, clean and spacious room, excellent food and dinning options, very good activities. Overall excellent resort. Room service (food) and daily room maintenance could use some improvement.

We always love staying at couples Negril. The beaches are well maintained, the hotel is clean, but could use a little updating. Staff is excellent and very accommodating. My only complaint would be the food. It’s good, but not great like you hope for at an upscale resort. There are only a couple of restaurants and the have the same menus each night. More restaurant options especially for lunch/snacks would be great.

This was a great place to stay. We literally just lounged on the beach. We never left the resort we just unplugged and relaxed. There is an all natural area of the beach that is not like other ones close by that can be rather shocking if you don't know what goes on there. This place is a great place to relax. They keep vendors to a minimum so you aren't hassled the whole time you are on the beach.

If your looking for a solid middle of the road resort this is it. Second stay here and would stay again.

This was a wonderful place to stay. The food and service were exceptional. The resort needs updating to make it an even superior experience

We love everything about the resort, the people, the services, the establishment itself. What we disliked were the other guest that were very rude and entitled with their behavior towards my Jamaican betherin. It was unacceptable to our ears. I understand the business and ISSA, but i do wish refusing service, a point system, or removal of these kind of persons was a thing

Our stay at Couples was unique as thestaff was particularly professional and kind. As soon as we arrived from the security staff to the reception staff, Akim, who was extremely polite. There was an issue with the room we were initially given and we spoke to Akim and he changed the room without hesitation, we thought this was execeotional. Our room was a king double looking into the garden with a partial sea view. The room was of standard size but well equiped. Lovely bedding, with lots of pillows. Mini bar fully loaded. They had a form which you could fill in if you wanted specific drinks from a list and they would have in your room the next day. The grounds are well kept. There are grill vegan bars, pool bars on the beach. They have a large buffet/ dinning area, (I have forgotten the name) where you have your breakfast, lunch and dinnner if you wish, buffet or set meals for lunch or dinner. The staff are particularly attentive, we wish to thank Nastascia, Donna, Neesha, Oshin, Dean Reid, Mrs Davies, Olajuan, Tamra, Millicent at the Spa, Sharniella. All the staff that made our stay truly memorable. Sorry if I didn't mention all you names. We actually booked our stay during the week of Couples Negril 25th Anniversary, and they had Great Gatsby themed cocktalis and dinner which was really lovely with great food. Lobster dishes were delicious. The food on the whole was good. I could go on but characters running out. We thoroughly enjoyed our stay and would highly recommend

Everything was great! The staff was helpful and engaging! We had a lot of fun! The water sports and beach were great! Thanks for a unforgettable vacation!

Great food and drinks. Beach was huge, soft sand, enough loungers and float rafts for all. Entertainment and meal options to fit every personality and taste. Would definitely go back!

Overall, I would highly recommend this property to anyone going to Jamaica. The beach is beautiful, it is located in a cove and have very little waves. The resort is great, could use a coat of paint and some repair throughout. Most of the staff is friendly, but there were several staff members that seemed cold. The resort does not allow for tipping, which is nice because you never have to feel like you have to tip to get service. Note that the resort has a limited breakfast room service menu, which is only pastries, cereal, juice, and coffee. While on property, we requested this because we booked a couples massage. Unfortunately, we never got it. The spa services are great! The wife and I did a couples massage ($300 for about an hour), and it was fantastic. The food is typical all inclusive food, nothing really special. The exception to this was Otaheite restaurant, this is the only restaurant requiring reservations and has a dress code. The food here is excellent! One complaint is when we researched out trip, we found out that Friday's are lobster night, but the resort was having their anniversary party the Saturday we left, so they did not have lobster and did not communicate this to anyone. The resort is NOT a party resort, which we liked. We could hear loud dance music from a neighboring resort, and were glad at how quiet Couples was. And the resort felt safe at all times! Overall, great experience, and I would return again!

Staff was excellent. England in the watersports was amazing. He made is very personable and an overall amazing experience. My wife and I will definitely be back.

Although the staff were very accommodating, I would say the hotel is in need of a serious renovation starting with their cleaning staff. Majority of the cushions that are on the lounge chairs are in terrible shape. They need someone to power wash the outside floors routinely and maintain their side of the beach. Other properties were free of seaweed. Room service was less than sub par. Not enough options. I booked a beachfront property and was disappointed to find out it was on the 3rd floor facing a garden. Beach towel program needs a rework. In spite of all those things that need improvement- we loved staying here. The staff made the experience worth while and I see why they have repeat guests. Food in the am was great. Loads of options and lots of authentic Jamaican food. Vegan options were ok. Wished they had Rasta pasta. Great place to just relax.

It was amazing. Highly recommend. Staff was exceptional. Will be returning